Experience

Australian Geography Competition

• Australia
• Primary and Secondary Education
• 1 - 100 Employee

• Competition Coordinator

  • Oct 2020 - Present



Virgin Australia

• Australia
• Airlines and Aviation
• 700 & Above Employee

• Contracts Management Specialist

  • Aug 2016 - Mar 2020

  Manage contracts of cleaning suppliers throughout the Virgin Australia domestic and international network● Responsible for $20 million cleaning budget● Oversee performance of cleaning suppliers throughout the Virgin Australia domestic and international network● Continually review processes and service specifications to ensure best practice is being operated● Lead investigations with suppliers in relation to any aircraft damage or flight safety issue● Evaluate and negotiate alternative products, suppliers and procedures in order to reduce costs or secure better value for Virgin Australia

• Catering Project Specialist

  • Sep 2015 - Aug 2016

  Continually review and optimise the Multi Sector Catering program to ensure cost saving targets are met; especially when new product offerings are released● Analyse aircraft schedules to improve catering efficiencies and help deliver cost savings; including wet ice, dry ice and catering loading quantities● Investigate processes of Virgin Australia Regional Airlines with SME and caterers; and convert the processes to be programmable within the catering system; including the daily movement summary and food book● Analyse business class meal loading quantities and provide recommendations on optimal loading quantities for guest satisfaction and cost savings● Write and collate all current Catering and Cabin Presentation procedures (across 26 sections) into one (1) document● Reduce Retail wastage through reduced and targeted loading (25% decrease in wastage in first month)

• Inflight Inventory and Supply Chain Specialist

  • Nov 2014 - Aug 2015

  ● Oversight and monitor end-to-end supply chain for selected inflight categories● Primary contact in Virgin Australia for the 4PL (SkylogistiX) and 3PL (Kuehne & Nagel) providers● Monitor supplier performance including analysing and reporting on optimisation/consolidation opportunities● Enforce caterer and cleaner compliance with inventory management process including surplus & rebalancing● Identify and recommend opportunities for cost reductions● Financial reporting including variance analysis against budgets and forecasts for designated budget line items● Work with internal stakeholders (including Catering Operations, Catering Product and Planning, Product, Cabin Standards and Service Design) and catering/cleaning suppliers to ensure equipment/product readiness for launches● Manage any system changes impacting supply chain

• Catering Regional Operations Specialist

  • Sep 2012 - Nov 2014

  ● Project lead and implement the Multi Sector Catering program to reduce the number of times an aircraft needs to be catered each day● Manage the set-up of catering facilities in new ports, ensuring all required products and equipment are in place, and all meals are to specification before commencement, as well as providing support to the caterers during start-up● Manage catering facilities to meet performance targets and maintain high standards of quality and productivity● Plan, schedule and prioritise projects, day-to-day operations and emergent work for both myself and the individual and collective catering facilities● Monitor performance against key milestones and performance targets at each Catering facility● Provided managerial and operational support to Catering facilities as required● Implement new products and processes across network● Manage the relationship with Caterers to ensure they meet the service standards of Virgin Australia, and exceed the expectations of guests● Innovate and improve systems in conjunction with Caterers to enhance processes and service levels● Conduct audits of Catering facilities and catering loaded on flights● Actively endeavour to correct service issues and reduce complaints● Reduce delays through analysis and problem solving

• Catering Specifications Coordinator

  • Aug 2011 - Aug 2012

  ● Manage and control all Galley Loading Plans, instructing Caterers where to load all products in each Aircraft’s galleys● Coordinate the secure storing and up to date issuing of relevant Catering Services information such as Hot Meals / Crew meals Matrix, Flight and Meal Policy Information, Cost Schedules, Plating Guides, Menu Cards and Cabin Cleaning Specifications● Control the storage of all Meal Libraries including menu and recipe specifications● Coordinate the drafting of menu card information and the timely and accurate provision of all catering content for Inflight Entertainment systems● Develop Crew Plating Guides● Data input of all relevant Catering information into appropriate decision support systems and tools● Coordinate with and support the Purchase Order Processing Officer to ensure timely payment of supplier invoices

• Network Services Coordinator

  • Jun 2010 - Aug 2011

  ● Communicate with Hotels, Transport and Aircraft Cabin Cleaners when setting up new ports or during contracting● Prepare newly delivered aircraft for service and coordinate removal of all on board equipment prior to aircraft being returned● Organise all Crew events and activities at Hotels throughout the network● Manage the contracts and day to day communications with all Crew Hotels and Crew Transport throughout the Virgin Australia Group’s network● Manage the cleaning contract and day to day communications for Aircraft Cabin Cleaning throughout the Virgin Australia Group’s network● Collate, investigate and respond to all Crew feedback relating to Crew Hotel’s, Transport and Aircraft Cabin Cleaning



British American Tobacco

• Italy
• Tobacco
• 1 - 100 Employee

• Trade Marketing Representative

  • May 2008 - May 2010