Onboarding Specialist

• Apr 2023 - Present

Senior Talent Acquisition Partner

• Jan 2022 - Apr 2023

• Awarded Renewal by Andersen Operations Superstars Orlando Trip 2022 for consistently embodying the company’s core values.• Develop, coordinate, and implement recruiting processes and procedures to improve overall efficiency of the sales recruiting team.• Manage the full cycle recruiting process for sales positions throughout 14 markets across the United States and Canada.• Utilized ATS (Lever) to track candidates through full cycle recruiting process.• Mentor entry-level Recruiters and Talent Acquisition Associates by monitoring performance and encouraging growth and development.• Maintained relationships with hiring managers and candidates using Outlook, Grayscale, RingCentral, and Vonage to create successful partnerships and hiring results. Show less

Talent Acquisition Partner

• Jan 2021 - Jan 2022

● Managed the full cycle recruiting process for sales positions throughout 5 markets across the United States and Canada.● Mentored entry-level Recruiters and Talent Acquisition Associates by monitoring performance and encouraging growth and development.● Utilized ATS (Lever) to track candidates through full cycle recruiting process.● Maintained relationships with hiring managers and candidates using Outlook, Grayscale, RingCentral, and Vonage to create successful partnerships and hiring results.● Sourced candidates, reviewed resumes, conducted phone screens, scheduled interviews with hiring managers, extended offers, and initiated onboarding with candidates. Show less

Recruiter, Talent Sourcer

• May 2020 - Jan 2021

● Identified and attracted talent across 13 markets throughout the United States and Canada.● Utilized ATS (Lever) to track candidates through full cycle recruiting process.● Maintained communication with candidates using Outlook, Grayscale, RingCentral, and Vonage.● Assisted Talent Acquisition Partners with sourcing, reviewing resumes, phone screens, and scheduling interviews with hiring managers.

Usher

• Aug 2016 - May 2020

● Preset/reset auditorium spaces with tables, reserved seating, ropes, and signage based on event needs. ● Directed patrons to their seats or desired location and provided crowd management services. Ensured that all patrons attending events found the experience to be safe, enjoyable, and enriching. ● Assisted with catering and hospitality services for receptions and other events. ● Sold concessions and recorded in/out counts of inventory. ● Preset/reset auditorium spaces with tables, reserved seating, ropes, and signage based on event needs. ● Directed patrons to their seats or desired location and provided crowd management services. Ensured that all patrons attending events found the experience to be safe, enjoyable, and enriching. ● Assisted with catering and hospitality services for receptions and other events. ● Sold concessions and recorded in/out counts of inventory.

Recruiting HR Intern

• May 2019 - Feb 2020

● Recruited and monitored the staffing needs for a district of 13 stores and reported recruiting efforts to supervisors weekly. ● Screened employment applications through ATS (Kronos), Indeed, and Snag-a-Job, conducted and scheduled interviews, and completed background checks through GIS. ● Presented ideas on employee retention to other interns, recruiters, lead recruiters, district managers, regional manager, and division director. ● Revised job descriptions, attended job fairs and open interview events, posted “Now Hiring” signage, and completed wage surveys. ● Designed posters biweekly through Canva for new Employee Spotlight initiative. ● Created Excel spreadsheets with store information for 9 districts to improve productivity. Show less

Summer Intern

• May 2017 - Aug 2017

● Investigated and resolved customer concerns or problems daily via phone and email with exceptional customer service. ● Maintained over a 95% customer service satisfaction rate according to customer survey scores. ● Entered sales and customer data into computer database daily. ● Served as point-of-contact for sales leads, move-in/move-out information, guest concerns, questions, requests, and vendor communications. ● Investigated and resolved customer concerns or problems daily via phone and email with exceptional customer service. ● Maintained over a 95% customer service satisfaction rate according to customer survey scores. ● Entered sales and customer data into computer database daily. ● Served as point-of-contact for sales leads, move-in/move-out information, guest concerns, questions, requests, and vendor communications.