Experience

SAVVYY

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• Business Analyst

  • May 2022 - Present

  - Gather functional requirements for new and existing features or initiatives - Document new features and/or feature enhancements - Document process workflows and changes in Miro boards - Write test cases to be leveraged for Quality Assurance testing - Participate in Product feature envisioning - Gather functional requirements for new and existing features or initiatives - Document new features and/or feature enhancements - Document process workflows and changes in Miro boards - Write test cases to be leveraged for Quality Assurance testing - Participate in Product feature envisioning



Solifi

• United States
• IT Services and IT Consulting
• 300 - 400 Employee

• Intermediate Business Analyst

  • Jul 2021 - Apr 2022

  - Gather and document requirements provided by PM's, SME's, and Stakeholders - Collaborate with PM's, Architectural and Development Leads to ensure changes align with roadmap objectives - Support QA with functional testing through demos and/or documentation, including providing SQL queries and test cases to be leveraged - Gather and document requirements provided by PM's, SME's, and Stakeholders - Collaborate with PM's, Architectural and Development Leads to ensure changes align with roadmap objectives - Support QA with functional testing through demos and/or documentation, including providing SQL queries and test cases to be leveraged



First National Financial LP

• Canada
• Financial Services
• 700 & Above Employee

• Product Owner

  • Jan 2021 - Jul 2021

  - First IT Product Owner for residential mortgage software application and any of its dependencies- Maintained/negotiated product backlog and regularly communicated any changes to the IT department and business stakeholders- Continuously groomed and prioritized multiple backlogs for both internal IT teams as well as external offshore IT teams- Point of contact for third parties in relation to system integrations- Executed architectural visions of updating VB6 application to web based technology whilst maintaining business integrity/prioritizing the end user transitional experience- Triaged, defined, and prioritized individual change requests, features, projects, initiatives- Led planning, scheduling, forecasting, and communication for deliverables Show less

• Information Technology Business Analyst

  • Nov 2019 - Jan 2021

  - Led estimation sessions with Development and Quality Assurance to assess scope of upcoming features/projects- Participated in envisioning sessions with business stakeholders, IT architects, and Technical Leads to solution change requests- Gathered and created functional and technical requirements, including XSD/schema and database mappings- Maintained relationships with third parties (lenders, insurers, POS systems) for system integrations- Assisted in implementation of Microsoft Azure Devops for documenting SDLC within an Agile Scrum methodology- Collaborated with Training department to create informative, accurate documentation on any feature changes that would be communicated to the end user- Investigated and resolved bugs, incidents, or SLA requirements and ensured resolutions were made within a timely and efficient manner Show less

• Quality Assurance Specialist

  • Oct 2016 - Nov 2019

  - Performed manual testing of programming changes that support mortgage underwriting, documentation, websites/mobile applications, and data exchanges- Created, documented, and executed detailed test plans- Documented software application enhancements that were used as reference for training purposes- Collaborated with Business Analysts and Developers to ensure stakeholder requirements were being met- Identified, tracked, and resolved bugs in a timely manner

• Mortgage Underwriter, Residential

  • Aug 2015 - Oct 2016

• Fulfillment Specialist, Residential

  • Mar 2014 - Aug 2015

• Funder, Residential

  • Jan 2013 - Mar 2014

• Fax Administrator

  • May 2012 - Mar 2014