Rachel Burton
Student Services Analyst at Gateway Community College- Claim this Profile
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Bio
S. Ann Knight (she/her/ella)
I worked with Rachel Drake for 2 years at Strayer University. She was an extremely knowledgeable financial aid asset while we worked together. Rachel is extremely solutions oriented and did not mind doing the research to help our students get the funding that they needed. She is also extremely customer service focused. I would highly recommend Rachel for any position that requires customer service, problem solving and dedication as she excels in all of these areas!
Venita M. Nance, MHRM
During my time with Strayer University Rachel was the admissions coordinator. She worked diligently with me and other campus staff members with the purpose of ensuring that all requirements were fulfilled before student enrollment took place. She helped ensure that the admission processes were completed within the designated time and all documentation was professionally presented. Rachel was also called upon to organize special events that served the purpose of promoting the campus. She eagerly assisted with admission processes and ensured that documentation requirements were fulfilled, which made my role as the admissions officer flow effectively and efficiently. I highly recommend Rachel.
S. Ann Knight (she/her/ella)
I worked with Rachel Drake for 2 years at Strayer University. She was an extremely knowledgeable financial aid asset while we worked together. Rachel is extremely solutions oriented and did not mind doing the research to help our students get the funding that they needed. She is also extremely customer service focused. I would highly recommend Rachel for any position that requires customer service, problem solving and dedication as she excels in all of these areas!
Venita M. Nance, MHRM
During my time with Strayer University Rachel was the admissions coordinator. She worked diligently with me and other campus staff members with the purpose of ensuring that all requirements were fulfilled before student enrollment took place. She helped ensure that the admission processes were completed within the designated time and all documentation was professionally presented. Rachel was also called upon to organize special events that served the purpose of promoting the campus. She eagerly assisted with admission processes and ensured that documentation requirements were fulfilled, which made my role as the admissions officer flow effectively and efficiently. I highly recommend Rachel.
S. Ann Knight (she/her/ella)
I worked with Rachel Drake for 2 years at Strayer University. She was an extremely knowledgeable financial aid asset while we worked together. Rachel is extremely solutions oriented and did not mind doing the research to help our students get the funding that they needed. She is also extremely customer service focused. I would highly recommend Rachel for any position that requires customer service, problem solving and dedication as she excels in all of these areas!
Venita M. Nance, MHRM
During my time with Strayer University Rachel was the admissions coordinator. She worked diligently with me and other campus staff members with the purpose of ensuring that all requirements were fulfilled before student enrollment took place. She helped ensure that the admission processes were completed within the designated time and all documentation was professionally presented. Rachel was also called upon to organize special events that served the purpose of promoting the campus. She eagerly assisted with admission processes and ensured that documentation requirements were fulfilled, which made my role as the admissions officer flow effectively and efficiently. I highly recommend Rachel.
S. Ann Knight (she/her/ella)
I worked with Rachel Drake for 2 years at Strayer University. She was an extremely knowledgeable financial aid asset while we worked together. Rachel is extremely solutions oriented and did not mind doing the research to help our students get the funding that they needed. She is also extremely customer service focused. I would highly recommend Rachel for any position that requires customer service, problem solving and dedication as she excels in all of these areas!
Venita M. Nance, MHRM
During my time with Strayer University Rachel was the admissions coordinator. She worked diligently with me and other campus staff members with the purpose of ensuring that all requirements were fulfilled before student enrollment took place. She helped ensure that the admission processes were completed within the designated time and all documentation was professionally presented. Rachel was also called upon to organize special events that served the purpose of promoting the campus. She eagerly assisted with admission processes and ensured that documentation requirements were fulfilled, which made my role as the admissions officer flow effectively and efficiently. I highly recommend Rachel.
Experience
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Student Services Analyst
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Sep 2019 - Present
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Mohave Community College
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United States
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Higher Education
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200 - 300 Employee
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Adjunct Faculty
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Jun 2018 - Sep 2019
Instruct STU 103 “Survive and Thrive in College” as an adjunct faculty member, a course designed to support first time college students from all backgrounds and academic abilities as they orient themselves to being a successful college student.
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Academic Advisor
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Mar 2015 - Sep 2019
Directs college students towards positive academic, social, or personal matters. Help students develop realistic educational career plans through schedule planning each semester. Maintains current academic plans for students. Refer and inform students about the institution's resources on ground and online.
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Strayer University
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United States
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Higher Education
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700 & Above Employee
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Student Account Representative
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Jul 2012 - Oct 2013
Acts as the primary contact for students and university personnel and other involved parties concerning student tuition and loan accounts. Responsible for collection and follow-up of all accounts assigned prior to, during or after graduation or withdrawal from the university. Tracks and monitors all student accounts in database and solves or reports delays in payments, conflicts and other areas of concerns.
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Admissions Coordinator
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Jul 2011 - Jul 2012
Responsible for the development of admission statistics. Handled any inquiries, complaints and concerns from students, serving as the link between the students and the university. Liable for fulfilling all requirements before admission to the university and ensured that admission processes are completed within the designated time and all documentation is professionally presented. Organized special events to engage current students, promote the university and to upkeep employment satisfaction.
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Millikin University
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Decatur, Illinois
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Student
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Aug 2007 - May 2011
Millikin University Volleyball Team Millikin University Volleyball Team
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Education
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2007 - 2011
Millikin University
Bachelor of Arts, Communications -
2017 - 2019
Strayer University (VA)
Master of Business Administration (M.B.A.) -
2007 - 2011
2011
Bachelor of Arts, Communication; Public Relations
Community
