Rachel Bergbower

Clinical Compliance and Informatics Director at PASCO (Personal Assistance Services Of Colorado)
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Contact Information
us****@****om
(386) 825-5501
Location
Denver Metropolitan Area

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Anne Bourguignon, MSN, MA, ANP-BC, CMC

Rachel is such an asset to an organization and it's team! She is a top-notch organizer, supporter, educator and all-around dependable go-to leader. She is a dedicated professional with her whole heart in the job. She is keenly aware that her work ethic, standards & practices influence her coworkers; as such, she raises the performance bar for her team as a whole. Additionally, she is a great asset to management who count on her to set a tone of corporate and caregiving accountability and excellence. I recommend her highly and would be thrilled to work with her again.

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Experience

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Clinical Compliance and Informatics Director
      • Jan 2023 - Present

    • QA Nurse
      • Jul 2018 - Jan 2023

    • United States
    • Higher Education
    • 700 & Above Employee
    • Adjunct Faculty
      • Jun 2019 - Present

  • Children's Hospital Colorado
    • Aurora, Colorado, United States
    • Clinical Nursing Informaticist
      • Nov 2017 - Jun 2018

      Duties/Accomplishments Leads the development of clinical transformation strategies through the use of CIS technology and participates in organizational strategy development Utilizes internal and external resources to maintain up to date knowledge of current trends and issues in healthcare, nursing practice, healthcare informatics, training techniques, regulatory standards, and organizational policies and procedures. Partners with internal and external stakeholder to coordinate the strategic changes determined by the clinical leadership/executive team and Information Systems (IS) leadership. Leads the analysis, development, implementation and evaluation of clinical information systems, processes, and structures. Assesses and analyzes proposed information technologies to improve management of clinical data related to nursing and associated discipline practice. Provides timely and high quality technology, project management, and change management consulting services. Plans, organizes, and assists in CAS implementations and actively participates with implementation team(s) during installation of new computer functions or enhancements to existing functions which impact diagnostic and clinical areas. Identifies variation in processes and constructs the required representative team in order to develop the steps of the redesign process and put in motion-an ongoing effort to reduce variation. Partners with physicians, nurses, and other professionals to identify problems, find and implement solutions, and communicate the findings to leadership and other stakeholders. Demonstrates and presents system functions and capabilities to visitors and other audiences, presenting the leading edge and comprehensive nature of systems. Develops and revises informatics policies and procedures based on system design, workflow re-engineering, and input from end-users. Show less

    • United States
    • Medical Practices
    • 100 - 200 Employee
    • EHR Team Supervisor
      • Oct 2016 - Oct 2017

      Oversee day-to-day tasks and operations of the EHR team including, but not limited to, project management of upgrade and enhancement projects associated with the clinical EHR and development, testing and documentation of workflows based on best practices for implementation. -Review testing and provide approval of all upgrades and changes to the EHR environment -Interpret governmental policies and regulations and applying changes to workflows to provide best use of EHR -Work with IT Committee Chair and EHR team to develop curriculum to train best practices use of EHR -Develop and implement training methods to ensure bet use of all EHR applications -Identification and assessment of training needs and development of education and training goals and objectives, policies and practices. -Coordination and implementation of the super user program -Research and development of adjunct software and applications -Oversee EHR audit reports and recognize clinical deficiencies to provide further support -Assist in policy writing as needed -Attendance and participation in IT and ITAC committee meetings -Escalation and problem resolution as related to the EHR team -Drafting of organizational notifications related to the EHR Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Assistant Director of Clinical Operations
      • Nov 2009 - Oct 2016

      Assist the Director of Clinical Operations in daily operations of Hospice program including supervising of employees, continuing education, maintaining compliance with Medicare regulations and providing quality care to patients and families -Assist in supervision of 20-­25 employees of various disciplines -Assist in overseeing daily clinical operations including management of patient cases, appropriate delegation, review of medicinal orders and procedure orders -Review monthly billing and budget for various vendors including DME and pharmacy -Participate in leading monthly nurses meetings and weekly IDG meetings -Admit patients and participate in on call rotation when needed -Coordinate educational opportunities for staff -Assist in coordination of orientation and training of new employees -Super­-user of EHR and IT troubleshooter for Denver office -Process workflow for EMR Homecare Homebase including starts of care, medication reconciliation, and physician orders -Provide training and orientation of technology and EMR for existing and new employees Show less

Education

  • Regis University
    Master of Science (MS), Health Information Management & Health Informatics
    2013 - 2015
  • St. John's College
    Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
    2004 - 2006

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