Experience

F.A. Davis Company

• United States
• Book and Periodical Publishing
• 1 - 100 Employee

• Manager, Digital Implementation

  • Jul 2019 - Present

  • Coordinating the Digital Implementation Team to implement best sales and onboarding processes for digital products: 1:1 demos, group webinars, customer-facing documentation• Using data and usage trends to establish best practices for onboarding and ongoing account management• Training sales representatives on digital products: top features and benefits, best practices for product demos• Coordinating with internal stakeholders to implement effective workflows to best support ongoing usage of digital products

• Educational Sales Consultant

  • Jun 2017 - Jul 2019

• Digital Implementation Consultant (formerly eLearning Specialist)

  • Jul 2016 - Jun 2017

• Customer Care & Sales Support Specialist

  • Jul 2015 - Jul 2016



Holy Family University, Drexel University

• Adjunct Professor

  • Aug 2014 - May 2015

  • Instructor of composition/rhetoric, both face-to-face and hybrid online courses• Taught effective oral/written argumentative communication strategies• Maintained community-focused environment with limited face-to-face time• Planned/presented engaging lessons: lectures, small/large group/online discussions• Provided guidance via individual conferences• Evaluated assignments, providing personalized feedback



The University of Iowa

• United States
• Civic and Social Organizations

• Instructor

  • Aug 2012 - May 2014

  • Instructor of General Education Literature and Poetry while pursuing MFA in Creative Writing• Recipient of second-year Teaching-Writing Fellowship and post-graduate Pflughaupt Fellowship based on strength of poetry manuscripts



Goldberg, Miller, & Rubin, P.C.

• File Clerk

  • Jun 2009 - Jul 2012

  • Provided administrative support for a mid-sized law firm



Temple University Press

• Editorial Intern

  • Aug 2010 - Jun 2011

  • Supported the editorial department of an academic press