Experience

Darioush

• United States
• Wine & Spirits
• 1 - 100 Employee

• Guest Services Associate

  • Jun 2023 - Present



Clos du Val Wine Co.

• United States
• Beverage Manufacturing
• 1 - 100 Employee

• Estate Host

  • Apr 2021 - Apr 2023



Round Pond Estate

• United States
• Beverage Manufacturing
• 1 - 100 Employee

• • Jul 2020 - Feb 2021

• • Feb 2020 - Jul 2020

• • Apr 2019 - Feb 2020



athenahealth

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• • Dec 2016 - Aug 2018

  · Assuming several of the team’s operational responsibilities including running macros, updating provider hierarchies, and running custom SQL queries to generate reports.· Reviewing workflows to provide feedback to facilitate eventual offshoring of work to India. · Founder and facilitator of the Women’s Leadership Forum’s Mentoring program.· Provided technical issue management, facilitating communication between clients, client support teams, and developers.

• • Apr 2015 - Dec 2016

  · Rapidly progressed through functionality training and provided exemplary customer service through timely and accurate resolutions, resulting in a promotion to Senior Analyst in 8 months.· Developed and pioneered a direct to client phone resolution system to streamline and better the client experience, contributing to a drastic reduction in resolution time. · Earned an Extra Mile Award for my work assisting our Meaningful Use team to achieve their goals by launching campaigns to ensure that over 100 providers could successfully attest for MU in 2016. Show less



Cellardoor Winery

• Rockport/Lincolnville, ME

• Tasting Room Associate

  • Apr 2013 - Oct 2014

  Guide guests through wine tastings Lead group and private vineyard and winery tours Restock inventory of both retail and sample products Work a variety of company events Guide guests through wine tastings Lead group and private vineyard and winery tours Restock inventory of both retail and sample products Work a variety of company events



Penobscot Bay Medical Center

• Rockport, ME

• Picker Family Resource Center Intern

  • Jun 2012 - Aug 2012

  · Wrote press releases and conducted marketing campaigns for several programs offered by the center. · Shelved and catalogued a community library of over 300 volumes. · Wrote press releases and conducted marketing campaigns for several programs offered by the center. · Shelved and catalogued a community library of over 300 volumes.