Experience

Virgin Management Limited
• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee
• Team Assistant to Group Finance, Tax & Treasury

  • Mar 2020 - Present


Sweet Jordana Bakery

• Creative Director

  • Mar 2017 - Present

  Cakery supplying home made custom cakes, cupcakes, cookies and cake pops across London to provide support for cancer charities across the UK Cakery supplying home made custom cakes, cupcakes, cookies and cake pops across London to provide support for cancer charities across the UK



Dentsu Aegis Network

• Slovakia
• Advertising Services
• 1 - 100 Employee

• PA to Head of Investor Relations, Head of M&A, Head of M&A Integrations

  • Jul 2019 - Mar 2020

• PA to Group FC, Head of Group Financial Accounting and Head of Strategic Finance & Projects

  • Nov 2017 - Jul 2019


House of Fraser
• United Kingdom
• Retail
• 700 & Above Employee
• Administrative Assistant

  • Nov 2016 - Mar 2017

CAN
• France
• Business Consulting and Services
• 1 - 100 Employee
• Personal Assistant and Office Manager

  • Nov 2015 - Nov 2016

Baker Tilly
• Financial Services
• 1 - 100 Employee
• Executive Assistant

  • Jan 2015 - Nov 2015


Barclays Corporate Banking

• United Kingdom
• Banking
• 700 & Above Employee

• Personal Assistant/Team Assistant

  • Jan 2013 - Nov 2014

  -Responsible for all assistant duties for three Senior Managers in Strategic Transformation including expense submissions, diary management, room bookings, timesheets and organization management. -Arranging travel and accommodation in line with travel policy. -Submitting travel requests for Line Managers and approving their teams travel as set out within travel policy. -Preparing and submitting monthly expense claims in line with company policy. -Maintaining and monitoring holiday… Show more -Responsible for all assistant duties for three Senior Managers in Strategic Transformation including expense submissions, diary management, room bookings, timesheets and organization management. -Arranging travel and accommodation in line with travel policy. -Submitting travel requests for Line Managers and approving their teams travel as set out within travel policy. -Preparing and submitting monthly expense claims in line with company policy. -Maintaining and monitoring holiday requests for the team. Approving holiday requests in line with policy. -Utilizing Microsoft Software packages, SAP and Barclays in house systems and tools such as e-procurement. -Training, assisting and mentoring new PAs coming into the business and creating an easy & efficient onboarding experience for all new starters to the team. -Managing cost control and records management for the teams. -Organizing team building events and workshops for the Strategic Transformation team. -Providing a high standard of service to Line Managers and teams to enable them to achieve their overall business objects whilst ensuring the Barclays values are maintained.

• Customer Service Advisor

  • Aug 2010 - Jan 2013

  -Managed daily branch operations including branch sales, business development, customer services, complaint handling and operational management. -Devised and implemented innovative customer service principles and promotional sales campaigns to support branch sales growth, as well as organizing & leading Area Service Meetings. -Formulated training schedule for new entrants and carried out coaching and mentoring sessions with colleagues. -Successfully completed a Regional Operations… Show more -Managed daily branch operations including branch sales, business development, customer services, complaint handling and operational management. -Devised and implemented innovative customer service principles and promotional sales campaigns to support branch sales growth, as well as organizing & leading Area Service Meetings. -Formulated training schedule for new entrants and carried out coaching and mentoring sessions with colleagues. -Successfully completed a Regional Operations Specialist Academy which helped me to further develop my leadership skills. -Completed Barclays Citizenship & Community activities; Money Skills, fundraising, volunteering, & career workshops. -Demonstrated role model behaviors and a good understanding of how Barclays & I can be a force for good.



Dorothy Perkins, Arcadia Ltd

• Customer Service Advisor

  • 2008 - 2010

  -Responsible for all in-store visual merchandising and store standards. -Worked in a team responsible for all aspects of retail outlet general and operational management. -Managed cash management and auditing procedures. -Played an active role in the training and assessing other members of staff, stock taking and showing the team how to handle complaints effectively. -Responsible for all in-store visual merchandising and store standards. -Worked in a team responsible for all aspects of retail outlet general and operational management. -Managed cash management and auditing procedures. -Played an active role in the training and assessing other members of staff, stock taking and showing the team how to handle complaints effectively.



GLL

• Hospitality

• Customer Service Advisor & Personal Assistant

  • 2006 - 2008

  -Customer service and hospitality. -Cash handling, point of sale and data entry. -Championed the delivery of effective customer service and support performance. -Coordinating and managing social events. -Customer service and hospitality. -Cash handling, point of sale and data entry. -Championed the delivery of effective customer service and support performance. -Coordinating and managing social events.