Experience

International Chapter of the P.E.O. Sisterhood
• United States
• Civic and Social Organizations
• 1 - 100 Employee
• Foundation Manager

  • Oct 2023 - Present


Waukee Public Library

• United States
• Libraries
• 1 - 100 Employee

• Public Services Manager

  • May 2022 - May 2023

  Managed scheduling for 10 part-time Public Service Assistants (circulation desk staff) and 5 full-time staff Hired, trained, provided resources, and assisted the Public Service Assistants to be able to execute their job functions Handled day-to-day operations: inquires to library's general email, overdue notices, created a weekly desk schedule, and handled issues with returned library materials Assisted patrons at the circulation desk: readers' advisory, reference questions, and locating library materials Coordinated continuing education opportunities for staff Planned and led staff meetings Show less



CARROLL PUBLIC LIBRARY

• United States
• Libraries
• 1 - 100 Employee

• Library Director

  • May 2017 - May 2022

  Managed the day-to-day operations: IT management, marketing, collection development, customer service, readers' advisory, reference questions Executed and developed policy, procedures, and budget Implemented the library’s strategic plan and goals of the Library Board of Trustees Led a team of eight staff Led a library expansion project (2017-2020) Managed the day-to-day operations: IT management, marketing, collection development, customer service, readers' advisory, reference questions Executed and developed policy, procedures, and budget Implemented the library’s strategic plan and goals of the Library Board of Trustees Led a team of eight staff Led a library expansion project (2017-2020)



Business Intelligence Group

• IT Services and IT Consulting
• 1 - 100 Employee

• Project Manager

  • Sep 2016 - Dec 2016

  Led a team of consultants to assist a start-up company with research and analyst needs. Research and analysis included market research, business model information, patents, data technology, software, and hardware. Led a team of consultants to assist a start-up company with research and analyst needs. Research and analysis included market research, business model information, patents, data technology, software, and hardware.

• Public Services Assistant

  • May 2016 - Aug 2016

  Assisted with creating new library accounts for patrons, locating library materials, readers advisory, book displays, assist with account fines and issues, discharge library materials to patrons, and check-in returned library materials. Assisted with creating new library accounts for patrons, locating library materials, readers advisory, book displays, assist with account fines and issues, discharge library materials to patrons, and check-in returned library materials.



Des Moines Public Library

• United States
• Libraries
• 1 - 100 Employee

• Library Clerk

  • Jan 2014 - Aug 2016

  As a library clerk I processed library requests for new patrons, handled patrons' problems, questions and fines, and posted and maintained promotional materials for library services and events and local organizations.

• Library Aide

  • May 2013 - Jan 2014

  As a library aide I greeted patrons, collected fines and checked out materials at the Central pick-up window, checked in and sorted materials returned and completed projects such as shelf checks, inventory checks and shifting materials.

• Research Analyst

  • Sep 2015 - May 2016

  Worked as a research analyst in the GSLIS Business Intelligence Group to provide research materials, analysis, and deliverables to both the International Consulting Network (ICON) and Illinois Business Consulting (IBC). IBC is the largest student-run consultancy in the United States with clients ranging from Fortune 500 companies, local businesses, and start-ups. Worked as a research analyst in the GSLIS Business Intelligence Group to provide research materials, analysis, and deliverables to both the International Consulting Network (ICON) and Illinois Business Consulting (IBC). IBC is the largest student-run consultancy in the United States with clients ranging from Fortune 500 companies, local businesses, and start-ups.



Eckerman Jewelry

• United States
• Libraries

• Sales Associate

  • Nov 2011 - Aug 2013

  As a sales associate I greeted customers, aided them in their purchase decisions, rang up their purchases and made necessary change. Before opening the store, I was responsible for organizing, cleaning and arranging merchandise. After closing the store, I aided in securing jewelry pieces valued at $1,000 or more. As a sales associate I greeted customers, aided them in their purchase decisions, rang up their purchases and made necessary change. Before opening the store, I was responsible for organizing, cleaning and arranging merchandise. After closing the store, I aided in securing jewelry pieces valued at $1,000 or more.

• Library Page

  • Aug 2011 - Aug 2012

  As a library page I assisted patrons in locating materials, checking out and checking in library materials, and sorting returned library materials. As a library page I assisted patrons in locating materials, checking out and checking in library materials, and sorting returned library materials.