Research Officer

• May 2022 - Present

Compliance and Wellbeing Coordinator

• Mar 2020 - May 2022

Managing complaints and disciplinary processes in the domain of the national governing body for youth football. Providing support in child wellbeing and protection - ensuring compliance with legal and organisational standards. Certifying that clubs and teams meet safe selection criteria and implement best practice in relation to children's wellbeing and protection. Leading on first aid supplier accreditation. Managing complaints and disciplinary processes in the domain of the national governing body for youth football. Providing support in child wellbeing and protection - ensuring compliance with legal and organisational standards. Certifying that clubs and teams meet safe selection criteria and implement best practice in relation to children's wellbeing and protection. Leading on first aid supplier accreditation.

Board Member

• Nov 2020 - Jan 2022

Supporter Relations Assistant

• Dec 2018 - Aug 2019

Additional roles undertaken: Office first aider, regional representative of Culture Club Building relationships with supporters through written and verbal communication. Administration of donations through processing income, thanking and banking. Updating and maintaining an accurate and representative CRM database. Implementing lean processes – focused on efficiency and efficacy. Stewarding supporter journeys and encouraging further engagement with the charity. Ensuring cohesion and collaboration with other departments within the organisation. Trained in and worked in compliance with legislation controlling Data Protection & use of Gift Aid.

Project Worker

• Jul 2018 - Dec 2018

Providing guidance and support to people aged 16 - 25 experiencing homelessness often with complex and varied support needs/chaotic lifestyles. Using a person centred approach to key work. Devising and implementing care plans aiming to introduce stability, structure and hope to their lives. Offering advice, mentorship, encouragement and practical assistance to service users and working in partnership with external agencies on their behalf (e.g. criminal justice teams, mental health agencies, DWP, Tomorrow's Women, Prince’s Trust, outreach teams). Mediating and de-escalating potential conflicts.