Experience

Frame Retail

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Director at Frame Retail, fashion HR & recruitment agency

  • Sep 2016 - Present

  As an experienced retailer with a recruitment background I launched FRAME RETAIL in August 2016. Frame Retail is a recruitment company, specialising in fashion, retail and marketing executive roles. With offices based in Auckland, Tauranga, Christchurch and Wanaka/ Queenstown, we work nationwide across New Zealand. We pride ourselves for our honesty, integrity and professionalism. Our team are leaders of their field, with extensive experience in National & Regional Retail Management, Marketing, Digital, PR & Ecommerce, Buying, Wholesale, Apparel Design, Production and Merchandise Planning. To get in touch or have a chat about recruitment and how we can support you to either find a new role or source talented people for your brand, email me on rachel@frameretail.co.nz I'd love to hear from you! www.frameretail.co.nz



The Social Project

• United States
• Social Networking Platforms

• Co-Founder

  • Oct 2016 - Jun 2021

  A PR & social media agency that focused on building brand awareness on social media, through curated and carefully crafted content. We worked with clients to build their brand awareness on social media and connect with their online community through quality content and authentic storytelling. We aimed to achieve organic, long-term growth by producing quality posts that resonate with followers and tell a brand story. Specialised in hospitality and fashion/ retail. The agency was thriving for nearly 5 years. My business partner and I both had babies in late 2020/ early 2021 and made the difficult decision to close the agency to focus on our other ventures. For me, that is Frame Retail (frameretail.co.nz) as the director and CEO.



Sabbatical / year off to travel

• 12 months of travelling

  • Jul 2015 - Jul 2016

  My partner and I decided to take a year out of our careers to travel the world and get the "travel-bug" out of our system, so to speak.We started in Malaysia with a friends wedding and made our way up through Thailand and Vietnam for a month, enjoying the cuisine, beaches and hustle and bustle of Asia. From there we went to Cuba which was incredible and then on to Mexico where we began our ten month surf trip through central and south america. The final two months of our trip was spent visiting friends and family in Europe and surfing in Bali (while making the most of the tropical weather before returning to Christchurch mid- winter). This year has been a once and a lifetime opportunity. Learning Spanish, discovering new cultures and visiting vibrant and sometimes dangerous countries has been an experience we will never forget.



NZME.

• New Zealand
• Broadcast Media Production and Distribution
• 700 & Above Employee

• Senior Business Development Manager

  • Nov 2013 - Jul 2015

  Source new businesses and advertisers for the GrabOne eCommerce website. Develop and grow a new portfolio of businesses and account manage existing clients. Strategise and plan clients digital marketing campaigns. Oversee the entire production process from negotiating terms of business, structuring the promotion to maximize sales and publishing the final product. Work across 6 verticals as well as selling cross media advertising within NZME, such as; the NZ Herald and the Radio Network. Based in Canterbury but cover the south island region. Specialist for fashion, retail and events. GrabOne is New Zealand's 3rd largest multi-channel online retailer.



colette by colette hayman

• Australia
• Retail
• 100 - 200 Employee

• NSW & ACT Regional Manager / New Zealand Franchise Operations Manager

  • Oct 2012 - Nov 2013

  Managed stores across NSW including the CBD, eastern suburbs, south and south west of Sydney. Also managing the ACT state which includes a multi-site manager. As the company franchised the business internationally, my role grew to support the franchise owners and help them expand their portfolio of stores. Handled all of the performance management, training, recruitment, inductions, succession planning, store operations, inventory and wages for the NSW & ACT region. At the peak, I was directly managing 35 stores. A key moment for me in this role was winning the top regional manager in Australia for the 2012 Christmas quarter.



diva

• United States
• Business Consulting and Services
• 1 - 100 Employee

• NSW Regional Manager

  • Jun 2011 - Sep 2012

  Managed a high-turnover region in NSW with 10 stores located in the Western Suburbs and CBD. Took on an under performing region and worked to turn the results around, resulting in a significant like for like improvement and sales versus budget. Achieved this through recruiting the right people for the right roles, coaching and development plans, group training sessions, quality store visits, inventory action plans with improved stock-takes and effective wage and cost control. Managed a high-turnover region in NSW with 10 stores located in the Western Suburbs and CBD. Took on an under performing region and worked to turn the results around, resulting in a significant like for like improvement and sales versus budget. Achieved this through recruiting the right people for the right roles, coaching and development plans, group training sessions, quality store visits, inventory action plans with improved stock-takes and effective wage and cost control.



Fairfax Media

• Australia
• Online Media
• 700 & Above Employee

• Advertising Consultant

  • Jul 2009 - Jun 2011

  Advertising sales for various news publications in the South Island, namely the Timaru Herald and also Trademe.co.nz. Key account manager for farming clients, specifically responsible for selling advertising into the Central South Island farmer. Key skills in this role included; account management, sales, cold calling, telesales, advertising planning, negotiating new business. A key moment for me in this role was winning a top seller award for the Timaru Herald in 2010. Advertising sales for various news publications in the South Island, namely the Timaru Herald and also Trademe.co.nz. Key account manager for farming clients, specifically responsible for selling advertising into the Central South Island farmer. Key skills in this role included; account management, sales, cold calling, telesales, advertising planning, negotiating new business. A key moment for me in this role was winning a top seller award for the Timaru Herald in 2010.



Drake International

• Canada
• Human Resources Services
• 500 - 600 Employee

• Permanent Recruitment Consultant

  • Nov 2008 - Jun 2009

  Responsible for all permanent recruitment within the Christchurch region. It covered all industries, however I mainly recruited for office workers, pre-school teachers, tradesmen, engineers, nurses and sales based roles. Key tasks included; generating new business through cold-calling, reverse marketing and chasing up leads. Candidate screening, interviewing, reference checking, candidate referrals and client management. The reason for leaving this role after 7 months was due to redundancy. At a later date, I was offered the role back however I had already settled into new employment.



Cue Clothing Co.

• Australia
• Retail
• 200 - 300 Employee

• New Zealand Regional Manager

  • Jun 2006 - Dec 2008

  Managed 7 Veronika Maine stores across New Zealand and the progressed to 9 Cue stores in Auckland. Was responsible for all sales, KPI's and stock-take results as well as the recruitment, inductions, performance management, succession planning, payroll, rostering and wage control for New Zealand. Managed 7 Veronika Maine stores across New Zealand and the progressed to 9 Cue stores in Auckland. Was responsible for all sales, KPI's and stock-take results as well as the recruitment, inductions, performance management, succession planning, payroll, rostering and wage control for New Zealand.