Rachel Shallue
Facilities Manger at Planet Depos- Claim this Profile
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Bio
Credentials
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First Aid
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Experience
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Planet Depos
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United States
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Legal Services
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100 - 200 Employee
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Facilities Manger
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Oct 2022 - Present
As the Facilities Manager, I am responsible for overseeing our DMV offices and our Reception team. I ensure that our clients have everything they need and have great experiences in our offices. I monitor and manage all reception communication. I also initiate and manage improvements and facility issues in our offices. I oversee all facilities and office management related activities such as managing the office equipment and supplies, ensuring the buildings’ facilities are well-maintained, overseeing any renovations and refurbishments, and overseeing office leases and moves. Show less
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Bouldering Project
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United States
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Recreational Facilities
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100 - 200 Employee
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Operations Manager
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Jun 2021 - Aug 2022
Worked with the GM to lead the Operations team in opening a new facility. Acted as a knowledge carrier and mentor for the team, hiring, training, and guiding our employees. Created and managed the schedule for all departments. Adjusted timecards and handled payroll. Hired the yoga and fitness team and managed the schedule for our yoga and fitness classes. Helped create and run large-scale events as well as create and facilitate affinity group nights for our D.C. Community. Managed the Facebook and Instagram for our location. Attended weekly profit and loss meetings, analyzed and presented P&L data for our location. Managed changes in policies for employees and customers due to acquisition and Covid infection rates. Show less
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Earth Treks Climbing and Fitness
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United States
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Spectator Sports
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1 - 100 Employee
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Assistant Director
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Apr 2018 - Jul 2020
Collaborated with the director to mentor and lead a team of nearly 100 employees. Lead hiring, orientation, yearly reviews, scheduling, payroll, inventory and trainings. Created and lead community events and large-scale competitions for USA Climbing youth circuit and members. Communicated daily with varying levels of management and between departments and locations. Created and implemented DEI trainings and initiatives for Corporate. Gained with company mergers, implemented changes in policies and operations, and dealt with difficult customer service scenarios. Collaborated on plans to update aging facility and was consulted on any changes to the appearance of the facility. Show less
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Shift Supervisor
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Oct 2016 - Apr 2018
Facilitate the success of a large employee base through mentorship and leadership. Assisted in hiring, orientation, yearly reviews, and event creation and facilitation. Trained new employees on desk, retail and instruction. Handle ordering of food and drinks, re-merchandising of retail, entering of invoices and yoga administration. Fine-tuning excellent customer service skills. Assisted in general facility upkeep, design, and culture.
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Revolution Events
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United States
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Events Services
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1 - 100 Employee
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Production Artist
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Oct 2016 - Dec 2017
Assisted in art production for events from weddings to Light City Baltimore. Used attention to detail, craftsmanship, and hand skills to create and produce pieces designed for specific events. Assisted in art production for events from weddings to Light City Baltimore. Used attention to detail, craftsmanship, and hand skills to create and produce pieces designed for specific events.
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Alpha Graphics, Inc.
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Baltimore, Maryland
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Graphic Designer and Production Assistant
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Jul 2015 - Oct 2016
Use of graphic design within the professional setting through use of the Adobe Creative Suite. Fine-tuned hand finishing skills and worked extensively with digital presses, vinyl cutter and various forms of mounting and laminating presses. Coordinated with clients via email and phone daily. Trained new hires on customer experience, printing presses and Adobe Creative Suite. Use of graphic design within the professional setting through use of the Adobe Creative Suite. Fine-tuned hand finishing skills and worked extensively with digital presses, vinyl cutter and various forms of mounting and laminating presses. Coordinated with clients via email and phone daily. Trained new hires on customer experience, printing presses and Adobe Creative Suite.
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Earth Treks Climbing and Fitness
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United States
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Spectator Sports
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1 - 100 Employee
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Instructor, Coach and Customer Service
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Oct 2013 - Apr 2016
Solidified understanding of customer service, continued growth of interpersonal skills working with clients and fellow employees. Responsibilities included opening and closing, restocking and arranging retail, running programs, and training new staff members. Solidified understanding of customer service, continued growth of interpersonal skills working with clients and fellow employees. Responsibilities included opening and closing, restocking and arranging retail, running programs, and training new staff members.
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Federal Hill Printing
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Reisterstown, Maryland
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Graphic Designer
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Feb 2013 - Aug 2014
Introduction to graphic design within the professional setting. Use of Indesign, Illustrator, and Photoshop for everything from static clings to large format promotional signage. Knowledge of file preparation for most forms of printing including direct to garment, large format, use of cutlines, and spot varnish. Gained an understanding of quickbooks and coordinated with both corporate and retail clients on a daily basis. Introduction to graphic design within the professional setting. Use of Indesign, Illustrator, and Photoshop for everything from static clings to large format promotional signage. Knowledge of file preparation for most forms of printing including direct to garment, large format, use of cutlines, and spot varnish. Gained an understanding of quickbooks and coordinated with both corporate and retail clients on a daily basis.
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Ojas Massage and Skin Care
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United States
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Wellness and Fitness Services
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1 - 100 Employee
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Wellness Partner
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Aug 2012 - Feb 2013
Continued growth and understanding of customer service, strengthened interpersonal skills. Responsibilities included opening and closing, overseeing daily operations and coordinating between clients and service providers. Continued growth and understanding of customer service, strengthened interpersonal skills. Responsibilities included opening and closing, overseeing daily operations and coordinating between clients and service providers.
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About Faces Day Spa & Salon
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Towson, Maryland
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Client Care Representative
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Jun 2011 - Aug 2012
Gained a high level of understanding in customer service, multitasking, and scheduling. Learned how to work and coordinate with multiple groups within the company. Gained a high level of understanding in customer service, multitasking, and scheduling. Learned how to work and coordinate with multiple groups within the company.
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Towson University
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United States
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Higher Education
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700 & Above Employee
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Letterpress Intern
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Feb 2012 - May 2012
Gained a fair amount of letterpress knowledge including typesetting, spacing, lock up and printing, as well as cleaning and general mechanics of a Vandercook Universal I and Kelsey press. Sorted spacing and pied type. Memorized typefaces and placement of type in cases. Gained a fair amount of letterpress knowledge including typesetting, spacing, lock up and printing, as well as cleaning and general mechanics of a Vandercook Universal I and Kelsey press. Sorted spacing and pied type. Memorized typefaces and placement of type in cases.
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Education
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2007 - 2012
Towson University
Bachelor of Fine Arts (BFA), Graphic Design -
2004 - 2007
Severna Park High School
high school diploma
Community
