Rachel Rubio
Patient Access Supervisor at Sylvester Comprehensive Cancer Center- Claim this Profile
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Bio
Credentials
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Cybersecurity Awareness: Malware Explained
LinkedInMar, 2021- Oct, 2024 -
Microsoft Excel: Using Solver for Decision Analysis
LinkedInFeb, 2021- Oct, 2024 -
Solving Optimization and Scheduling Problems in Excel
LinkedInFeb, 2021- Oct, 2024
Experience
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Sylvester Comprehensive Cancer Center
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United States
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Hospitals and Health Care
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300 - 400 Employee
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Patient Access Supervisor
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Feb 2021 - Present
• Orients, trains, evaluates, and monitors registration staff, using positive reinforcement and recognition. • Ensures that staff members adhere to all established policies and procedures. • Assists with planning, organizing, and scheduling to accommodate daily expected volumes. • Communicates any patient flow issues to appropriate managing staff. • Ensures employees are trained on controls within the function and on university policy and procedures. ● Perform full registration and ensure that insurance is verified, and all patients’ information is correct. Obtain copies of insurance cards, driver’s license, and any applicable referrals. ● Explain Consent for Treatment, Financial Liability, and HIPAA to patients and obtain signed forms. ● Manage facility A/R; collect balances from patients prior to the appointment when appropriate, educate patients on payment expectations and arrangements. ● Build a rapport with the nurses and doctors’ of assigned department. ● Operate front desk check-in, preparation of charts, receive payments, and balance books at the end of the day. ● Verify demographic information for patients, obtain emergency contacts, and update any other information needed to schedule outpatient appointments. Show less
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Key Point Academy Brickell
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United States
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Higher Education
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1 - 100 Employee
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Front Desk Receptionist
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Aug 2019 - Mar 2020
● Greet all incoming visitors to ensure that guests sign in/out as required.● Assist other personnel to support them in the completion of their work activities.● Collect fees and/or funds from student events (e.g., field trips, uniforms, ticket sales, yearbooks,dances, fundraisers, student fee money, etc.) to ensure the accuracy and timely completion oftransactions.● Maintain a variety of computerized and manual records, files, and department databases (e.g.,information packets, rosters/listings, calendars, outstanding supply orders, etc.) to documentactivities, provide reliable information, and comply with district, state, and federal requirements.● Maintain the inventory of supplies and materials (e.g., forms, office supplies, etc.) to ensureitems’ availability. Show less
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After School Program Coordinator
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Aug 2016 - Mar 2020
● Invoice clients and staff personnel monthly using the QuickBooks program and provide reportsto the Finance department.● Revise monthly "Sales by Detail" report from QuickBooks and inform A/R and A/P.● Registered and coordinated students for activities and tutoring offered through registrationforms.● Provides oversight of the part-time programs’ staff and volunteers, including but not limited to:recruitment, screening, hiring, training, and supervision.● Serve as the main information source and point of contact for students and families participatingin the program.● Maintain accurate data entry of all participant information. Show less
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Aéropostale
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United States
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Retail
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700 & Above Employee
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Realtor Sales Associate | Brand Ambassador | Cash Wrap Specialist
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Aug 2015 - May 2018
● Greet customers, respond to questions, improve engagement with merchandise, and provide outstanding customer service. ● Operate cash registers, manage financial transactions, and balance drawers. ● Manage fitting rooms and direct customers to merchandise throughout the sales floor. ● Answer phone calls, stock items, and floor sets. ● Greet customers, respond to questions, improve engagement with merchandise, and provide outstanding customer service. ● Operate cash registers, manage financial transactions, and balance drawers. ● Manage fitting rooms and direct customers to merchandise throughout the sales floor. ● Answer phone calls, stock items, and floor sets.
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Coral Gables Little Cavaliers Preschool
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Miami, Florida
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Preschool Teacher
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Aug 2012 - May 2015
● Develop a careful and creative program suitable for preschool children. ● Employ a variety of educational techniques (storytelling, educational play, media, etc.) to teach children. ● Observe each child help them improve their social competencies and build self-esteem. ● Encourage children to interact with each other and resolve occasional arguments. ● Guide children to develop their artistic and practical capabilities through a carefully constructed curriculum (identify shapes, numbers or colors, do crafts, etc.) ● Organize nap and snack hours and supervise children to ensure they are safe at all times. ● Track children’s progress and report to parents. ● Communicate with parents regularly to understand the children’s background and psyche. ● Collaborate with other educators. ● Maintain a clean and tidy classroom consistent with health and safety standards. Show less
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Education
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2020 - 2021
FIU Chapman Graduate School of Business
Healtcare Master of Business Administration, Health/Health Care Administration/Management -
2017 - 2020
Florida International University - College of Business
Bachelor's degree, Business Administration and Management, General -
2015 - 2017
Miami Dade College
Associate of Arts - AA, Biology, General -
2011 - 2015
Coral Gables Senior High School
High School Diploma, 3.70
Community
