Experience

MSU Student Life & Engagement

• United States
• Hospitality
• 1 - 100 Employee

• Neighborhood Administrative Coordinator

  • Apr 2022 - Present



Central Michigan University

• United States
• Higher Education
• 700 & Above Employee

• Graduate Assistant for Sexual Aggression Services

  • Aug 2020 - May 2022

  - Lead and support all SAPA volunteers, totaling 60-75 students annually - Assist in the development, organization, & implementation of Fall training and Spring interviews for SAPA advocates, as well as the creation of SAPA's on-call schedule - Coordinate individual advocate advising and weekly organization meetings to foster student development, as well as other duties as assigned by SAS admin. - Serve as part of the on-call safety liaison team for advocates for the duration of fall and spring semesters - Conduct evaluation and analysis of programs and services - Engage in benchmarking best practices around the country Show less



Alma College

• United States
• Higher Education
• 300 - 400 Employee

• Civil Rights & Title IX Graduate Intern

  • Jun 2021 - Aug 2021

  - Review state and federal nondiscrimination policies regarding Title IX of the 1972 Educational Amendments - Create, design, and implement Title IX reporting process training for Alma College student leadership to promote student development and understanding of Title IX policies and procedures - Create assessment tools to gauge development of student leaders - Review state and federal nondiscrimination policies regarding Title IX of the 1972 Educational Amendments - Create, design, and implement Title IX reporting process training for Alma College student leadership to promote student development and understanding of Title IX policies and procedures - Create assessment tools to gauge development of student leaders



Michigan State University

• United States
• Higher Education
• 700 & Above Employee

• Level III Student Supervisor

  • Aug 2018 - May 2020

  - Supervise over 100 student workers through thoughtful training of current and new procedures- React appropriately and efficiently to urgent residence life issues with regards to residence safety, confidentiality, and best practices - Maintain residence hall building security and operation- Attend supervisory meetings to discuss areas of improvement and future projects - Participate in campus-wide initiatives to improve and streamline current service center policies

• Level I Service Center Representative

  • Jan 2018 - Aug 2018

  - Provide high-level customer service for guests of Michigan State University- Manage individually the operation of a residence hall service center, including the distribution of mail materials, room keys, and residential access - Assist and provide timely information to residents, guests, family members, faculty- Maintain confidentiality in regard to student information and location



MSU Culinary Services

• Host

  • Oct 2016 - Aug 2018

  - Provide excellent customer service to residents and guests at Brody Hall Cafeteria- Handle large amounts of cash and credit transactions - Maintain cafeteria security and remain in constant contact with both student supervisors, receptionist, and culinary managers- Efficiently handle customer complaints with professionalism and exceptional customer service

• Receptionist

  • Aug 2016 - Aug 2018

  - Manage various administrative and office tasks as delegated by culinary managers - Track attendance of over 30 employees at any one time, contacting missing employees, and coordinating switches of employees to different units to maintain coverage. - Support culinary management by receiving and resolving customer service issues to maintain guest satisfaction- Stay informed on current unit policies and procedures to answer employee questions on their roles