Experience

The Declutter Lady

• United Kingdom
• Household Services
• 1 - 100 Employee

• Professional Organiser; Declutter & Photo Manager

  • Jan 2022 - Present

  United Kingdom Professional Organiser & Photo Manager - Helping you deal with the overwhelming clutter in your life & work; both physical and digital. I work with those who identify as hoarders, busy families, those downsizing & after a bereavement.


APDO
• United Kingdom
• Non-profit Organization Management
• 1 - 100 Employee
• APDO Volunteer

  • May 2022 - Present


Enrich Hospitality

• United Kingdom
• Hospitality

• Founder

  • Jul 2021 - Present

  Preston



Pink Link Ladies

• United Kingdom

• Network Facilitator

  • Aug 2020 - Present

  Warrington, England, United Kingdom

• Network Facilitator

  • Jul 2020 - Present

  Warrington, England, United Kingdom Connecting Women in business. Networking, events, online, Supporting female entrepreneurs. Facilitating business introductions.



Village Hotels

• Hospitality
• 700 & Above Employee

• Director of Sales - Manchester Bury

  • Aug 2015 - Aug 2021

  Bury, England, United Kingdom My role as Director of Sales is both proactive and reactive in striving to deliver budgeted revenues for both accommodation and meetings & events. Working closely with General Manager Mike Dixon and Sales Manager Jess Horvath, reviewing hotel demand and market share, we collaborate to make our venue exceed sales targets and profitability by maximising every opportunity. Working alongside National Account Managers to improve our share of national accounts and maintaining and growing… Show more My role as Director of Sales is both proactive and reactive in striving to deliver budgeted revenues for both accommodation and meetings & events. Working closely with General Manager Mike Dixon and Sales Manager Jess Horvath, reviewing hotel demand and market share, we collaborate to make our venue exceed sales targets and profitability by maximising every opportunity. Working alongside National Account Managers to improve our share of national accounts and maintaining and growing market share with our local accounts, through robust account management and relationships with clients. Creating a Commercial Plan to support the Sales & Marketing strategies of the hotel to support all areas of the business in achieving their targeted revenues. Leading by example to drive a sales culture within the hotel. Partnerships are key to Village hotels to work as part of the community and creating new partnerships with key local businesses, organisations and charities is a core focus. Business relationships ensure a strong company loyalty.

• Director of Sales

  • Aug 2015 - Aug 2015

  Blackpool Village Hotel Blackpool is a large resort style property, based on the outskirts of Blackpool in 236 acres of championship golf course. 174 bedrooms and a conference suite that can accommdate up 420 delegates for a banquet. Areas of business i cover are MICE events; awards dinners and social events, corporate golf days and local corporate market for meetings and accommodation. The hotel can cater for large corporate groups and support accommodation requirements for town and sporting events.



Oulton Hall Conference; Spa & Golf Resort

• Director of Sales

  • Jul 2013 - Jul 2015

  Rothwell, Leeds I was requested to join Oulton Hall to raise the profile of the hotel in the local market and also with national agency market, with specific focus on the group room strategy to deliver budget. About Oulton Hall *152 Bedroom hotel situated on the outskirts of Leeds * 7 Conference suites for up to 300 delegates. * 27 Hole Championship Golf Course * 2 onsite restaurants * Spa and leisure facilities with pool and 10 treatment rooms Responsibilities include: Focus of… Show more I was requested to join Oulton Hall to raise the profile of the hotel in the local market and also with national agency market, with specific focus on the group room strategy to deliver budget. About Oulton Hall *152 Bedroom hotel situated on the outskirts of Leeds * 7 Conference suites for up to 300 delegates. * 27 Hole Championship Golf Course * 2 onsite restaurants * Spa and leisure facilities with pool and 10 treatment rooms Responsibilities include: Focus of the sales office ensuring all enquiries are responded to with support on quotes; proactive calls & sales training To manage a proactive sales executive; set objectives, monitor targets and mentor. Assisting in producing Hotel budget with presentations to the board. Producing Sales & Marketing Business Plan to support Budget Delivery Reviewing market analysis to identify occupancy & rate potential through target accounts Identify prospect and targeted business through market sectors and feeder cities. Liaise with national team to support in their knowledge of Oulton’s business needs and aide conversion through negotiation and working to accommodate booking requirements. Producing weekly & monthly reports for General Manager & Group Sales Director Conducting internal & external sales calls and appointments, telesales projects, corporate entertaining, hosting of familiarisation trips and presentations in line with KPI targets Co-ordinating all marketing activities related to increasing the hotel's exposure including production of hotel literature, website content and external visibility through 3rd parties. To attend and deliver internal meetings as part of the Executive team to support sales and revenue department. Complaint Handling and resolution. Manage hotel extranet sites, implementation of offers and social media accounts. Working alongside other department heads to identify sales opportunities and help support delivery of actions to drive incremental revenue Show less



Sodexo

• France
• Facilities Services
• 700 & Above Employee

• Regional Key Account Manager

  • Feb 2013 - Jul 2013

  Regional Key Account Manager responsible for driving awareness of the conference facilities of the northern portfolio of properties including, Newcastle United Football Club, Headingly Carnegie Stadium, Everton Football Club, The Lindhurst Rooms Mansfield and Newcastle Museums. Based on the road proactively identifying target accounts and opportunities for each location. Key Tasks Included • To achieve agreed target for top line sales for the division through a structured… Show more Regional Key Account Manager responsible for driving awareness of the conference facilities of the northern portfolio of properties including, Newcastle United Football Club, Headingly Carnegie Stadium, Everton Football Club, The Lindhurst Rooms Mansfield and Newcastle Museums. Based on the road proactively identifying target accounts and opportunities for each location. Key Tasks Included • To achieve agreed target for top line sales for the division through a structured National and Key Account strategy to include: • a minimum of 25 Agents • to have a minimum of 20 Prospects • Minimum 25 Key corporate clients • a minimum 10 appointments/entertaining/presentations per week • to set loyalty rates and incentives in conjunction with unit and National Sales teams • set quarterly reviews with clients to assess levels of business and agree actions going forward • A planned entertainment/FAM schedule • Planned client showrounds giving all units full exposure • Work with in unit sales team to agree Key Account strategy by area • To produce a divisional monthly sales activity report sent to the Regional Director and Director of Sales England clearly demonstrating actions to be taken to gain confidence that the venues will deliver its targets • To assist the Director of Sales England in the quarterly business sales reviews working with the unit’s sales and marketing objectives so that the sales budgets are achieved. • To support the venue’s pro-active strategy • Regular sales blitzes (targeting key, current, past, regretted and new clients) • FAM trips • Special offers are planned and actively sold to clients • To join the bi monthly Sales and Marketing meeting with the England Sales Managers • To actively assist the Divisional MD and Director of Sales England with business development opportunities. • Upon award of new client contract business, to actively take responsibility of a mobilisation plan working closely with the MD/Regional Director. Show less



De Vere Hotels

• Hospitality
• 1 - 100 Employee

• MICE National Account Manager

  • Jun 2006 - Jan 2013

  United Kingdom I was recruited by Ian Condor from Herons' Reach to join the national MICE team, which was a newly formed team created to focus on driving meetings and events business across the portfolio of DeVere Venues, Hotels & Resorts and Village Hotels. Managing a portfolio of National Agency and Direct Corporate Accounts. Partake in national sales missions such and the monthly agency drops Focus on account maximisation through close client relationships and strong service… Show more I was recruited by Ian Condor from Herons' Reach to join the national MICE team, which was a newly formed team created to focus on driving meetings and events business across the portfolio of DeVere Venues, Hotels & Resorts and Village Hotels. Managing a portfolio of National Agency and Direct Corporate Accounts. Partake in national sales missions such and the monthly agency drops Focus on account maximisation through close client relationships and strong service delivery. Production of Account Plans Working as part of the wider National Account Team to network large key national accounts.

• Business Development Manager

  • Jun 2006 - Nov 2012

  Blackpool, United Kingdom Responsible for proactively driving sales revenue into DeVere Herons'​ Reach. The role was predominantly on the road both locally and nationally, seeking new business opportunities for the Herons'​ Suite which had the capacity for large conferences up to 600 delegates. key responsibilities recruitment and management of reactive sales team x 9 building and maintaining relationships with key clients attainment of set sales targets and kpis understanding the changing market and… Show more Responsible for proactively driving sales revenue into DeVere Herons'​ Reach. The role was predominantly on the road both locally and nationally, seeking new business opportunities for the Herons'​ Suite which had the capacity for large conferences up to 600 delegates. key responsibilities recruitment and management of reactive sales team x 9 building and maintaining relationships with key clients attainment of set sales targets and kpis understanding the changing market and client trends Training coaching and developing a sales culture within the conference sales office Herons' Reach 172 bedroom Hotel, Blackpool. 18 Hole Championship Golf Course. 5 Conference rooms with a max capacity of 600 delegates. Extensive leisure facilities. 2 hotel restaurant options.



Radisson Edwardian

• United Kingdom
• Hospitality

• Sales Manager

  • Jan 2005 - Sep 2006

  Manchester, United Kingdom To maximise hotel revenue and guest satisfaction by negotiating business and co-ordinating the execution of business with other departments in accordance with the sales business plan