Rachel Preston

Intake & Assessment Officer at Challenge Community Services
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Contact Information
us****@****om
(386) 825-5501
Location
Prestons, New South Wales, Australia, AU
Languages
  • English -

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Credentials

  • Certificate IV in Training and Assessment
    -
    May, 2013
    - Nov, 2024
  • Certificate IV in Business Adminstration
    -
    Nov, 2012
    - Nov, 2024
  • Certificate III in Business Administration
    -
    Dec, 2010
    - Nov, 2024

Experience

    • Australia
    • Non-profit Organizations
    • 100 - 200 Employee
    • Intake & Assessment Officer
      • Jul 2015 - Present

      • administrative duties such as data entry, ordering office supplies, answering incoming phone calls, handling incoming and outgoing mail etc... • handling and responding to potential foster carer enquiries via website, email and phone • assessing the suitability of potential foster carers • interviewing foster carers and writing reports for carer reviews • matching new foster carers with children who need a placement • sending out information packs to potential foster carers • attending marketing events and promoting foster care • liaising with various foster care agencies and assisting with child placement referrals • maintaining and updating carer files • supporting caseworkers

    • Sales Assistant
      • May 2013 - Jul 2015

      • taking customer orders via phone, email, iPad and in person • assisting sales reps with administration and sales • designing and emailing offers to customers • calling entire customer base once a month for re-orders • cold calling for new customer and company development • packing and unpacking stock • putting new stock on show/display • answering numerous calls on a daily basis • creating and maintaining customer distribution lists • assisting the General Manager with all tasks • checking and logging phone bills, electricity bills etc.. • providing basic IT support for staff • booking job interviews for General Manager • managing sales tracking spreadsheet • booking travel & accommodation • general assisting and office duties

    • Australia
    • Non-profit Organizations
    • 1 - 100 Employee
    • Learning and Development Coordinator
      • Jan 2011 - May 2013

      • visiting trainees on the job throughout NSW and signing them up into traineeships • conducting training sessions • assessing the suitability of trainees for a qualification • typing duties • data entry of trainee information into special RTO database (VETTRAK) • assisting trainers/assessors with resources, materials and work tasks • making workbooks using binder • booking in trainee visits using Microsoft Outlook • processing certificates and statement’s of attainment • covering Reception while receptionist is at lunch • updating documents to ensure compliance with regulations • training and supervising new internal trainees • performing in-house inductions for new external trainees • taking meeting minutes • emailing lists on a weekly basis to trainers

Education

  • Charles Sturt University
    Bachelor's degree, Criminal Justice and Corrections
    2016 - 2022
  • Australian Institute of Workforce Development
    Certificate IV, Training and Assessment
    2012 - 2013
  • MG My Gateway
    Certificate IV, Business Administration
    2011 - 2012

Community

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