Rachel Preston
Intake & Assessment Officer at Challenge Community Services- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Certificate IV in Training and Assessment
-May, 2013- Nov, 2024 -
Certificate IV in Business Adminstration
-Nov, 2012- Nov, 2024 -
Certificate III in Business Administration
-Dec, 2010- Nov, 2024
Experience
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Challenge Community Services
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Australia
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Non-profit Organizations
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100 - 200 Employee
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Intake & Assessment Officer
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Jul 2015 - Present
• administrative duties such as data entry, ordering office supplies, answering incoming phone calls, handling incoming and outgoing mail etc... • handling and responding to potential foster carer enquiries via website, email and phone • assessing the suitability of potential foster carers • interviewing foster carers and writing reports for carer reviews • matching new foster carers with children who need a placement • sending out information packs to potential foster carers • attending marketing events and promoting foster care • liaising with various foster care agencies and assisting with child placement referrals • maintaining and updating carer files • supporting caseworkers
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Intertrading Australia
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1 - 100 Employee
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Sales Assistant
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May 2013 - Jul 2015
• taking customer orders via phone, email, iPad and in person • assisting sales reps with administration and sales • designing and emailing offers to customers • calling entire customer base once a month for re-orders • cold calling for new customer and company development • packing and unpacking stock • putting new stock on show/display • answering numerous calls on a daily basis • creating and maintaining customer distribution lists • assisting the General Manager with all tasks • checking and logging phone bills, electricity bills etc.. • providing basic IT support for staff • booking job interviews for General Manager • managing sales tracking spreadsheet • booking travel & accommodation • general assisting and office duties
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My Gateway
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Australia
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Non-profit Organizations
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1 - 100 Employee
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Learning and Development Coordinator
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Jan 2011 - May 2013
• visiting trainees on the job throughout NSW and signing them up into traineeships • conducting training sessions • assessing the suitability of trainees for a qualification • typing duties • data entry of trainee information into special RTO database (VETTRAK) • assisting trainers/assessors with resources, materials and work tasks • making workbooks using binder • booking in trainee visits using Microsoft Outlook • processing certificates and statement’s of attainment • covering Reception while receptionist is at lunch • updating documents to ensure compliance with regulations • training and supervising new internal trainees • performing in-house inductions for new external trainees • taking meeting minutes • emailing lists on a weekly basis to trainers
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Education
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Charles Sturt University
Bachelor's degree, Criminal Justice and Corrections -
Australian Institute of Workforce Development
Certificate IV, Training and Assessment -
MG My Gateway
Certificate IV, Business Administration