Experience

Chartered Institute of Ergonomics and Human Factors

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Executive Assistant to Chief Operating Officer

  • Apr 2021 - Present

  The Chartered Institute of Ergonomics & Human Factors (CIEHF) is a membership organisation for those either qualified or interested in ergonomists and human factors (‘E/HF’). CIEHF is based in the UK but open to qualified and non-qualified joiners in any part of the world. By ‘Designing for People’, E/HF seeks to recognise human mental and physical capability and to design equipment and processes around individuals in order to make the most of human capability. CIEHF is the only professional body in the world able to award the qualification of Chartered Ergonomist. The aim of CIEHF to is make life, work and society better and safer by the application of E/HF. CIEHF reviews and develops the discipline, sets professional standards, approves education and training, supports continuous professional development, accredits members and maintains a Register of accredited consultancies who provide E/HF expertise and services. CIEHF also runs conferences, seminars, webinars and other events, publishes a magazine. ‘The Ergonomist’, six times per year and information about E/HF at www.ergonomics.org.uk Show less



Currently seeking new role

• United Kingdom

• Executive Assistant/Personal Assistant

  • Jan 2021 - Apr 2021

  Dedicated and proactive Executive~Personal Assistant who supports and partners with executives to achieve their personal and corporate goals, helping them to create a balance both at work and home. Dedicated and proactive Executive~Personal Assistant who supports and partners with executives to achieve their personal and corporate goals, helping them to create a balance both at work and home.



DS Smith

• United Kingdom
• Manufacturing
• 700 & Above Employee

• VA/PA to Grp Bus Strategy Analyst & Market Dev. Director, Procurem't Director & Innovation Direc

  • Jan 2018 - Oct 2018

  Fast, clear, strategic thinker – optimised executives schedules by managing priorities for meetings and travel across multiple diaries, in different time zones with challenging and ever-changing priorities.Key member of Strategic Leadership Team managing highly sensitive, confidential tender discussions via Skype, and preparing submission material ready for PLC board consideration.Experienced and confident working remotely whilst providing accurate, comprehensive and confidential support.Provision of solutions for complex diary management with regular last-minute changes.Forward planning of annual interconnected high level meetings.Provision of reliable/accurate monthly reconciliation of cash and credit card expenses across multiple currencies.Provision of accurate, comprehensive, confidential support to Director Level. Show less

• PA/VA to European Market Development Director & Divisional Innovation Director

  • Jun 2017 - Oct 2018

  Fast, clear, strategic thinker – optimised executives schedules by managing priorities for meetings and travel across multiple diaries, in different time zones with challenging and ever-changing priorities. Provision of accurate, comprehensive, confidential support - organising meetings and travel across multiple diaries with challenging and ever-changing priorities.Forward planning of annual interconnected high level meetings.Provision of reliable/accurate monthly reconciliation of cash and credit card expenses across multiple currencies.Management of evolving To Do List with changing priorities and timescales. Show less

• PA/VA to Group Business Strategy Analyst & European Market Development Director

  • Dec 2016 - Oct 2018

  Fast, clear, strategic thinker – optimised executives schedules by managing priorities for meetings and travel across multiple diaries, in different time zones with challenging and ever-changing priorities.Provision of accurate, comprehensive, confidential support to Director Level. Organisation of meetings, international travel, exhibitions and corporate entertainment.Provision of reliable/accurate monthly reconciliation of cash and credit card expenses across multiple currencies.Forward planning of annual interconnected high level meetings. Show less

• PA to Grp Business Strategy Analyst, Grp Procurement Director & European Market Development Director

  • Feb 2016 - Oct 2018

  Key strategic member of high level, multi-stage, worldwide tender process, reviewing prospective travel management companies. Solutions focused approach to managing key stakeholder expectations/concerns.Provision of accurate, comprehensive, confidential support to Director Level. Proven adaptability managing rental agreements, negotiating refurbishment of addition to main offices, creation of new hub offices (office layouts, drawings, furniture). Managed and coordinated relationships between contractors, designers, building owners and group legal team.Provided high level support to monthly and quarterly UK and European Directors meetings.Organisation of meetings, extensive international travel, exhibitions and corporate entertainment. Show less

• PA to Manufacturing & Technology Director - European Packaging

  • Nov 2014 - Oct 2018

  Provision of accurate, comprehensive, confidential support to Director Level. Organisation of meetings, international travel, exhibitions and corporate entertainment.

• PA to European Ops Director, MD - UK Pckg, Sector Director - RP&D

  • Sep 2012 - Nov 2014

  Key member of Expensys software efficiency trial and project champion during roll-out. Provision of reliable/accurate monthly reconciliation of cash and credit card expenses across multiple currencies.Refined confidential process of annual personal development reviews including creation of master data form, collation of detailed, accurate data in a timely manner to final master document.• Negotiated with prospective venues and provided final proposal to UK MD, prior to managing off-site UK Managing Directors bi-annual conferences (50+ delegates).Monitored and reconciled invoices for services/goods including branded stationery and gifts. Show less

• PA to European Ops Director, MD - UK Pckg, Sector Director - RP&D

  • Sep 2012 - Nov 2014

  High level support to Managing Director and Senior Management TeamNegotiated with prospective venues and provided final proposal to UK MD, prior to managing off-site UK Managing Directors bi-annual conferences (50+ delegates).Monitored and reconciled invoices for services/goods including branded stationery and gifts.Key member of charity cycle ride team including managing donations, payment of suppliers, reserving suitable overnight venues and health/support team; rode 50mile route.Efficiency proposal accepted - introduced on-line office meeting rooms booking system. Show less



Islamic Relief Worldwide

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Temporary Personal Assistant to CEO, Boards of Tustees & Directors

  • Jun 2012 - Jul 2012

  PA role supporting CEO and Board of Trustees and Directors. PA role supporting CEO and Board of Trustees and Directors.



Rotary International in Great Britain & Ireland

• United Kingdom
• Non-profit Organization Management
• 1 - 100 Employee

• Personal Assistant to Secretary/CEO

  • Apr 2008 - Mar 2012

  Provided reliable, comprehensive PA support to the Secretary/CEO including procedures for the appointment of committee chairs, members and liaison governors whilst managing the expectations of the key stakeholders and ad-hoc support to the 29 RIBI Districts Governors. Initiated a positive, proactive working relationship/PA link between RIBI and Rotary International, Evanston. Organised General Council, Executive, Constitutions and Council of Past Presidents committee meetings including agendas, papers, detailed minutes and accommodation. Proposed and introduced on-line meeting invitation system. Proactive Conference Team member - administered voting procedures for Annual Business Session. Demonstrated flexibility with excellent project and facilities management skills: * Managed strategic partnerships and tender during internal refurbishment project post a major internal flood including structural works, data/telecoms, transfer of staff from/to the building (£150K+) and assisted CEO with insurance claim (approx. £500K). * Property management programme including negotiating costs for refurbishment and fire precaution works (£80K+) and installation of new gas central heating boilers after existing boilers were condemned (£20K+). Show less



EIC Limited (facilities management & building services provider)

• Stratford upon Avon & Alcester

• PA to Board of Directors

  • Mar 2000 - Mar 2008

  Managed team of five administrators across three departments PA support to Board Directors and Marketing & Business Development Manager - diary, travel, meetings. Produced confidential agendas & minutes for monthly Operational Board and bi-monthly Divisional meetings. Proposed, produced and circulated (post) new bi-monthly ‘Core Brief’ to 350+ office staff and site operatives improving communication to remote site staff. Supported all regional offices with marketing, corporate identity and administration issues. Introduced marketing budget (£100K p.a.) and created/analysed monthly reports for Finance Director. Researched and booked client corporate entertainment and managed production of corporate gifts. Venue negotiation for the bi-annual staff dinner dances and summer BBQ for 350+ guests. Proposal sent for Board approval; managed event including invitation design/circulation, transport and entertainment. Introduced standard documents and responsible for production of all tender/contract pre-qualification documents supporting Marketing & Estimating teams. Co-produced and introduced new website and undertook re-launch of second phase/update. Project managed production of sales literature, advertisements, case histories and new brochure. Proposed and introduced new intranet procedures to increase efficiency in literature library system. Show less



JBA (software provider)

• Studley

• International Campaign Coordinator

  • Jun 1999 - Nov 1999

  Project management support to International Brand Team Manager, Brand Managers and creative design agency ensuring campaigns were produced within budget/projected delivery time. Produced weekly/monthly analysis reports to Group Marketing Team ensuring regular communication. Prime point of contact to design agency; worldwide internal/external corporate identity support. Implemented efficiency/cost reduction marketing projects: * On-line literature marketing database/library system - provided IT Team with my proposals ensuring the new system was accurate and faster (replaced paper/fax system). ­* Workflow process to ensure ‘on-time/within-budget’ production of campaigns and literature. ­* Weekly ‘campaign status’ e-mail improving communication flow between marketing and selected staff. Show less



PR Support (PR consultancy)

• Leamington Spa

• Assistant Office Manager

  • Mar 1999 - May 1999

  PA and client support on behalf of Director, Office Manager and PR Executives. Office management including purchasing and credit limit issues PA and client support on behalf of Director, Office Manager and PR Executives. Office management including purchasing and credit limit issues



HSC UK Ltd (Speciality Construction Products)

• International Marketing Assistant

  • Feb 1997 - Jan 1999

  PA support to International Marketing Manager and UK Sales Manager - travel, currency, conferences, diary. Planned, controlled and analysed monthly/annual spend of UK and international advertising and publicity group marketing budgets (£135K & 7m BF p.a.). Accountable for accurate monthly analysis highlighting any potential overspends prior to any further budget commitments. Project managed and provided worldwide support on all aspects of production of sales/technical literature, advertisements, case histories, press releases and exhibition graphics with creative design and PR agencies. Organised and managed UK exhibitions and corporate entertainment. Show less