Project Coordinator

• May 2022 - Present

Marketing Coordinator

• May 2019 - May 2022

Working closely with the General Manager, national and international colleagues, to coordinate the rebrand of the business. Managing new product releases, organising exhibitions and providing customer assistance on an Australian-wide and international basis. Creating and distributing B2B and B2C marketing campaigns for wholesale devices and equipment. Technical experience using programs such as Microsoft Dynamics, MailChimp, CyberSource and Navision to maintain contact with customers, distribute information, process orders and provide support. Vast experience with Adobe creative suite. Working closely with the warehouse team delegating tasks and ensuring orders are delivered timely. Nominated internally to receive training to be the First Aid Officer, Fire Warden and Health and Safety representative for the office. AchievementsSuccessfully completing a full scale rebrand, including logos, uniforms, website etc.Completing hand over of the hearing aid business to our sister companyPioneering procedures to ensure legal compliance to be used nationally within the conglomerate. Representing company at interstate conventionsOrganising attendance at several national conferences as platinum sponsorsDesign, creation and completion of Sonic Equipment (soniceq.com) website with Denmark team

Digital Designer

• Sep 2018 - May 2020

Creating custom websites using online CRM tools such as WordPress, Wix and Website.com. Domain purchasing and bespoke complimentary instruction manual and webinar training session upon site release. Practicing digital psychology and keeping up with trends to ensure user engagement. Implementing tracking scripts via Google Tag Manager. AchievementsUI adviser & Digital mail out coordinator Creating custom websites using online CRM tools such as WordPress, Wix and Website.com. Domain purchasing and bespoke complimentary instruction manual and webinar training session upon site release. Practicing digital psychology and keeping up with trends to ensure user engagement. Implementing tracking scripts via Google Tag Manager. AchievementsUI adviser & Digital mail out coordinator

Marketing and Digital Management

• Oct 2018 - May 2019

Managing social media, marketing, purchasing and visual merchandising for 5 dealerships across Queensland. Success working closely with manufacturers ensuring compliance for legal offers and design. Managing online refurbishments through CRM such as WordPress and Shopify. Managing updates of digital locations to correspond with physical relocation. Technical experience with co-op invoicing and claims, gathering evidence and completing investigations using Equip and Tencia. Working closely with sales and admin management to promote growth and pioneer sale trend tracking.AchievementsDoubling instagram following in 3 monthsRepresenting company at interstate conventionsCreating bespoke campaign to align with manufacturer requirementsNominated to appear as company ambassador alongside one of the directors in an editorial documentary for Panasonic

Freelance Graphic Designer

• Feb 2013 - May 2019

As a freelance Graphic Designer I research and approach companies that I believe I would be able to offer my services to. I reach out and create print and digital media for my clients. I also create, reformat or produce website templates for them, and if they request I set up a website for them via online tools such as wix.com, website.com or WordPress so they are able to maintain basic features of their website. As a freelance Graphic Designer I research and approach companies that I believe I would be able to offer my services to. I reach out and create print and digital media for my clients. I also create, reformat or produce website templates for them, and if they request I set up a website for them via online tools such as wix.com, website.com or WordPress so they are able to maintain basic features of their website.

Digital Media Producer

• Oct 2016 - Sep 2018

Project management and creation of digital content and distribution across multiple platforms. Success in following strict checklists and completing projects within specific timelines. Detail oriented work with data entry and vigorous testing to ensure projects are ready to go live. Successful multi-level website overhauls to comply with manufacturer supplied Corporate Guidelines. Pioneering bespoke CRM training for clients and travelling interstate to conduct meetings with key stakeholders. Generating numerous eDMs compliant with manufacturers such as Mercedes Benz or group style advertisements. AchievementsOverseeing the mass production of VCA websites and managing team (up to 5) internally with a 24 hour deadline Nominated to be a company ambassador to host conferencesBriefing team on website audits and assigning rolesSeeing a need for and successfully introducing induction training and documentation for new clientsDiversifying the business and introducing social media and educating team leaders on social goals

Receptionist

• Mar 2016 - Oct 2016

My current role was originally a 5 month maternaty contract which has since been extened by my employer. My role at the company expanded providing me with expereience other than basic reception duties. My core roles consisted of;▪ Reception/admin▪ Filing and archiving▪ Call screening▪ Sourcing and purchasingAdditional roles:▪ Corporate event planning▪ Data entry▪ Customer service▪ Clerical duties and assisting accounts My current role was originally a 5 month maternaty contract which has since been extened by my employer. My role at the company expanded providing me with expereience other than basic reception duties. My core roles consisted of;▪ Reception/admin▪ Filing and archiving▪ Call screening▪ Sourcing and purchasingAdditional roles:▪ Corporate event planning▪ Data entry▪ Customer service▪ Clerical duties and assisting accounts

Junior Graphic Designer

• Sep 2014 - Mar 2016

Prior to completing my Diploma I was approached by marketing company, Atom Branding to work for them as a Junior Graphic Designer. My roles included but weren’t exclusive to;▪ Brainstorm innovative concepts with clients▪ Estimating and creating quotes▪ Co-ordinating with Web Developers, Printers and Copy Writers▪ Creating mock ups for client feedback▪ Designing and producing print ready and digital material in accordance with client briefs ▪ Website updates and technological support▪ Professional photography and filming

Medical Receptionist

• Jun 2013 - Jan 2015

▪ Faxing prescriptions and referrals▪ Phone Calls and Customer service▪ Typing Dictations▪ Booking and Confirming appointments▪ Billing▪ General administration ▪ Faxing prescriptions and referrals▪ Phone Calls and Customer service▪ Typing Dictations▪ Booking and Confirming appointments▪ Billing▪ General administration

Sales Assistant

• Jul 2014 - Sep 2014

I worked breifly with Gift Nation prior to it’s physical store closing on James St in 2014▪ In charge of opening and closing store.▪ Updating sign for daily specials.▪ Serving customers.▪ Tallying daily sales/profits.▪ Cleaning store.▪ Dressing mannequins and rearranging displays. I worked breifly with Gift Nation prior to it’s physical store closing on James St in 2014▪ In charge of opening and closing store.▪ Updating sign for daily specials.▪ Serving customers.▪ Tallying daily sales/profits.▪ Cleaning store.▪ Dressing mannequins and rearranging displays.