Experience

Jellyfish Ecommerce Content

• United Kingdom
• Marketing Services
• 1 - 100 Employee

• Copywriter and website content auditor

  • Apr 2020 - Present

  Analysing web content, presence and performance of notable global e-commerce companies to provide optimum content marketing solutions Creating engaging error-free e-commerce copies for blogs, landing pages, product detail pages and other mediums Analysing web content, presence and performance of notable global e-commerce companies to provide optimum content marketing solutions Creating engaging error-free e-commerce copies for blogs, landing pages, product detail pages and other mediums



Mossé Cyber Security Institute

• United States
• Higher Education
• 1 - 100 Employee

• Intern

  • Apr 2020 - Apr 2021



VassistNG

• Lagos, Nigeria

• Customer Service Representative

  • Jan 2018 - Oct 2018

  Responded to and resolved customer queries about services, payment plans, and other enquiries via telephone, live chat and email Maintained comprehensive records of transactions, customer complaints and comments Achieved an average of 85% customer satisfaction Provided basic technical support when necessary Communicated with customers in a calm and courteous manner and listened patiently to understand their concerns and essentially proffer solutions Responded to and resolved customer queries about services, payment plans, and other enquiries via telephone, live chat and email Maintained comprehensive records of transactions, customer complaints and comments Achieved an average of 85% customer satisfaction Provided basic technical support when necessary Communicated with customers in a calm and courteous manner and listened patiently to understand their concerns and essentially proffer solutions