Rachel O.
Founder and Business Owner at Action Digital Marketing Agency- Claim this Profile
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Bio
Experience
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Action Digital Marketing Agency
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Advertising Services
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1 - 100 Employee
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Founder and Business Owner
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Oct 2015 - Present
Providing the following services to clients: DIGITAL MARKETING, Website Consulting; Website Security; Website creation and review; Social Media Management; Social Media Profile creation; Mobile Apps Development; IT Security; SEO & SEM - Search Engine Optimization & Search Engine Marketing; Mobile Marketing; Facebook Advertising; Maps Listings for local businesses (Google Maps, Apple Maps, Microsoft Maps), Mobile Apps development (IOS and Android). Online Marketing consulting; Increasing conversions etc. Show less
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City of Port Phillip
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Australia
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Government Administration
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400 - 500 Employee
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Senior Systems Engineer
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Mar 2010 - May 2015
Networks, Firewall, SAN, Virtual Servers, Physical Servers, Exchange, Active Directory Networks, Firewall, SAN, Virtual Servers, Physical Servers, Exchange, Active Directory
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State Trustees
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Australia
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Financial Services
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300 - 400 Employee
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Infrastructure Support Specialist
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Oct 2011 - Apr 2013
PABX (NEC), VMWare ESXi, vCentre, Windows 2008, Exchange 2010, Firewalls, Email appliances, DFS replication and namespaces, Level 3 support, Backups and Restores, Creation of Virtual Machines, Patching, Office fit-out, deploying applications PABX (NEC), VMWare ESXi, vCentre, Windows 2008, Exchange 2010, Firewalls, Email appliances, DFS replication and namespaces, Level 3 support, Backups and Restores, Creation of Virtual Machines, Patching, Office fit-out, deploying applications
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MAB Corporation
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Australia
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Real Estate
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1 - 100 Employee
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IT Manager
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Mar 2007 - Dec 2007
MAB Corp is a Property Developer, Property Management, Funds Management and Hotel/Serviced Apartments Company. High availability, high data integrity on all systems is mandatory. MAB require 24 x 7 Operations for both the Financial and Hotel functions of the business. Projects Undertaken: Head Office Move to new building: • Migrated Data Centre, Disaster Recovery Site and Head office Server room • Negotiated contracts for new Data Centre, Internet and WAN links • Project Managed, planned and budgeted move • Defined timelines, organised Third Party Suppliers as necessary • Implemented new ISP for Internet and WAN links (WAN Migration) • Upgraded LAN Switches to POE, Wire-speed, managed switches • Evaluated, purchased and implemented VoIP PBX phone & Voicemail System • Physical relocation of all Servers, Blade Centre and SANs & RAID Arrays • Server consolidation and server decommissioning, Server Upgrades Technologies: Hardware: IBM Blade Centre (plus blades), SANs, HP Proliant DL380 Servers, Tape Library, HP ProCurve Switches, Cisco Routers (MPLS Network), Firewall. Software: Windows 2003 Server, Exchange 2003, Windows Terminal Server, SQL server, BES (Blackberry Enterprise Server), Backup Exec, Ghost, DiskClone, Symantec Antivirus Printer Consolidation and Upgrades: • Negotiated Contracts with suppliers (Telecommunications/Internet, Vendor Support, etc.) • Monitor, Review and upgrade IT Security Plan • Responsible for IT policy documents • Manage Network Infrastructure (performance, security, integrity) • Monitor performance and initiate recoveries after system failures (if they were to occur) • Third Level Technical Support • Overall responsibility of Backup of corporate data • Plan and implement hardware and software migrations,Coordinate system updates and replacement of old software versions • System access & security • Advise users on IT Systems usage and remote access • Saved MAB over $16,000 in Telecommunication costs Show less
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Burns Bridge Australia
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Construction
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1 - 100 Employee
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IT Manager
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Oct 2003 - Mar 2007
Computer Systems and IT Security Manager. Burns Bridge is an Independent Consulting firm with offices around Australia and Asia Pacific that made heavy demands on IT infrastructure. Due to the nature of the consulting work and engagement model with clients, secure, highly available remote access is essential to operations. Office locations were: Melbourne, Sydney, Brisbane, Singapore, Fiji, Dubai, and smaller site offices. IT skill level amongst employees varies widely resulting in numerous requests for assistance from IT Staff. Duties include the following: • Strategic IT Management & technical leadership responsibility • Responsible for security, operation and maintenance of Burns Bridge Australia's entire IT Infrastructure, including Data links, network, user systems and all IT Equipment such as: Firewalls, Servers, mail servers, • IT Decision maker: Chose technologies and service providers for Data & Telecoms. • Business Continuity and Disaster Recovery Planning and Execution. Responsible for archiving data. • Upgraded Cisco PIX Firewalls OS (IOS). Set up intra-site VPN Tunnels for new sites. • Responsible for Hardware and Software Asset Inventory and Licensing. • Managed all IT staff. Recruited and managed contract IT staff for project works. • Conducted User Training Sessions to educate Staff. Advised users on any changes to the system. Assisted users on system use and the various methods to access system when off-site. • Ability to plan, prioritise and organise work within an environment of change and conflicting demands. • Documented the IT Infrastructure. Prepared technical reports on systems operation. • Coordinated work of support staff and training in system use and access. • Management and configuration of PABX and Voicemail (120 extensions). GSM units. Show less
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Help Desk Specialist
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Sep 1994 - Dec 2000
Customer Service Rep in Stillorgan Branch, followed by Help Desk Technician in Head Office, Dublin City Centre Customer Service Rep in Stillorgan Branch, followed by Help Desk Technician in Head Office, Dublin City Centre
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Education
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Griffith College Dublin
Software Engineering -
Notre Dame Des Missions
in Dublin, Ireland, Leaving Certificate