Operations and Content Lead

• Nov 2022 - Present

On-demand platform that delivers high performing social content for innovative brands by connecting them to a global network of content creators ⭐️1. Operations - running day-to-day ops of the company, including client servicing, managing timelines, quality control, and managing the ops team.2. Creators - building our creator network, leading creator acquisition, community engagement, retention, building new niches.3. Content - helping clients with strategy, ideation and brief building. Working on Twirl's content marketing for Linkedin, YouTube, TikTok, etc. Show less

Creator Success Lead

• Jun 2022 - Oct 2022

Front of House Assistant

• Oct 2021 - Dec 2022

- handle information and process bookings through ticketing and communications software such as Spektrix - confidently and efficiently execute complex administrative tasks by being highly organised and process-driven - working and communicating with colleagues to give customers and performers the best experience of our venue - assisting with assembling stage sets and organising props - ensure customer safety and comfort during live shows - trained in health & safety protocols in case of emergency Show less

Freelance Creative

• Sep 2019 - Nov 2022

helping small businesses and fellow creatives level up their branding and social media engagement ✨ Hooray Health & Protection (March 2021 - present) - design weekly graphics for social media and blog posts - designed graphics for website pages and infographics Sussex University Drama Society (September 2020 - May 2022) - manage social media platforms - organise and design marketing materials - connect with members & retain engagement Perhimpunan Pelajar Indonesia Brighton (Indonesian Students Association Brighton) (Sept 2019 - 2021) - design marketing materials - collaborate with events & marketing team to plan, write, film, and edit promotional videos Show less

Social Media Marketing Intern

• Mar 2022 - Aug 2022

- produced engaging, informative, and trending content for use across social media (instagram, tiktok, facebook, twitter, and pinterest) aimed at fintech enthusiasts and a genz / millennial demographic - assisted in executing communication campaigns and other strategic engagement work, such as writing blog posts on Medium and contacting PR opportunities to promote the company's token launch and values - refine and expand the company's voice and persona - analyse competitor activity and recommend improvements to increase performance Show less

Customer Service Assistant

• Sep 2021 - May 2022

Marketing Assistant

• Aug 2020 - Jun 2021

- provide outstanding and personable customer service through friendliness, clear communication, and being conscientious - manage bookings to ensure an effective flow of the course, especially at busy weekend hours, resolving conflicts with empathy and confidence - co-ordinate and manage tournament events - responsible for overseeing the company's online interactions across our platforms - reach out to and develop relationships with relevant businesses and football enthusiasts to provide maximum potential reach and ROI - developed and produced a variety of creative media campaigns through producing organic social content for their digital platforms (instagram, youtube, facebook, and website) - fostering a sense of community during Lockdown through documenting customer success, engaging customers for social media posts, and creating incentives for them to post UGC Show less

Creative Assistant

• Aug 2019 - Jun 2021

Social Media Manager

• Aug 2019 - Jan 2021

Student Intern

• Jun 2017 - Jun 2017

Gained skills for media industry such as social media management, campaign proposals & leadership, etc. Contributed & assisted in ongoing projects. Built good relationships with employees. Gained skills for media industry such as social media management, campaign proposals & leadership, etc. Contributed & assisted in ongoing projects. Built good relationships with employees.