Experience

Duck Club Entertainment
• United States
• Entertainment Providers
• 1 - 100 Employee
• Box Office Manager

  • Jan 2023 - Present

Treefort Music Fest
• United States
• Music
• 1 - 100 Employee
• Box Office Manager

  • Nov 2018 - Present


Boise State University

• United States
• Higher Education
• 700 & Above Employee

• Technical Record Specialist III

  • Mar 2021 - Jan 2023

  Functioning independently while exercising discretion in applying policies and procedures. Researching and problem-solving payroll and personnel issues across the entire campus. Consistently collaborating with other Human Resource departments to ensure payroll processes quickly and effectively. Reviewing and processing Perceptive Eforms; this includes updating, correcting, separating job records, and calculating mid-pay period fundings. Communicating with Departments on a daily basis regarding various personnel actions. Building spreadsheets in Excel as well as Google Sheets to streamline data. Running weekly reports to ensure job records are correct. Creating training presentations to teach campus how to process Eforms and other actions. Show less



Johnson & Monteleone, LLP

• United States
• Legal Services

• Legal Assistant

  • Mar 2020 - Mar 2021

  Composing legal documents such as discovery, complaints, and formal correspondence as well as filing court documents.Creating, scanning, filing, and maintaining client databases for all legal records.Generating client damages spreadsheets using Microsoft Excel formulas and calculations.Processing of medical/ billing records requests.Writing and distributing checks for client costs and business expenses. Compiling weekly case status reports.Providing essential communication and support to all staff through a wide range of administrative tasks.Training and supervising new front desk staff. Show less

• Legal Receptionist

  • Mar 2019 - Mar 2020

  Providing essential communication and support to all staff through a wide range of administrative tasks.Maintaining office-wide calendars and scheduling appointments for multiple firms.Communicating frequently with various providers, clients, and outside firms.Balancing high volumes of phone calls and telephone switchboards.Keeping an inventory of supplies, including purchasing and stocking.



Idaho State Tax Commission

• United States
• Government Administration
• 1 - 100 Employee

• Technical Records Specialist 2

  • Nov 2018 - Mar 2019

  Balancing high volumes of phone calls from businesses and individual taxpayers. Experience interpreting, and explaining complex information such as policies, procedures, regulations, and laws relating to taxes. Independently researching complaints and resolving problems pertaining to highly sensitive and confidential issues. Maintained databases and tax records, including retrieval and reproduction of electronic records. Balancing high volumes of phone calls from businesses and individual taxpayers. Experience interpreting, and explaining complex information such as policies, procedures, regulations, and laws relating to taxes. Independently researching complaints and resolving problems pertaining to highly sensitive and confidential issues. Maintained databases and tax records, including retrieval and reproduction of electronic records.



Idaho Department of Water Resources

• United States
• Government Administration
• 1 - 100 Employee

• Administrative Assistant

  • Apr 2015 - Nov 2018

  Provided essential communication and support to regional staff, the public, and attorneys through a wide variety of administrative tasks. Experience interpreting and explaining complex information such as policies, procedures, regulations, and laws relating to water rights. Maintained databases and water records, including retrieval and reproduction of paper/electronic records. Evaluated water rights applications and prepared for supervisor review. Independently researched new applications to develop data reports monthly for the regional manager. Advertised applications, tracked invoices for legal notices, and processed protests when applicable. Scheduled, maintained calendars, and coordinated formal hearings requiring complex arrangements. Independently composed correspondence for the regional manager and staff using word processing software. Experience in word processing software to create mass mailings using mail merge functions.Created documents using columns and tables to display text and data for water district records. Clerical Duties include receipting, depositing, distributing mail; answering phones and emails to ensure prompt and courteous service to all clients. Trained and supervised new front-end staff with special projects. Maintained and troubleshot office machinery; copier, fax, printers, projectors, and phones. Made cost-effective purchases of supplies; stocked and kept track of inventory. Show less



Idaho State Capitol

• United States
• Government Administration

• Legislative Aide

  • Jan 2015 - Mar 2015

  Compiled various documents for the House, Senate, Legislative and public during the legislative session. Maintained and troubleshot office machinery, stocked supplies, and kept track of inventory. Used MS Excel to track billing and record data for the House, Senate, Legislative and public. Compiled various documents for the House, Senate, Legislative and public during the legislative session. Maintained and troubleshot office machinery, stocked supplies, and kept track of inventory. Used MS Excel to track billing and record data for the House, Senate, Legislative and public.



Access Behavioral Health Services

• United States
• Mental Health Care
• 1 - 100 Employee

• Referral Specialist & Adminstrative Assistant

  • Mar 2013 - Oct 2014

  Balanced high volumes of phone calls with clients, and a variety of insurance agencies. Assisted with initial paperwork and gathered the information needed to establish and track new clients. Scheduled clients with specific providers according to their unique requirements. Processed medical authorizations and paperwork that ensured the patient’s financial obligations for services. Independently researched complaints and resolved problems pertaining to highly sensitive and confidential issues relating to behavioral health. Handled medical records and communicated as a liaison between various providers. Trained and supervised new employees in the referral department. Show less