Experience

FarShore Partners

• United States
• Information Technology & Services
• 1 - 100 Employee

• Head Of Client Services

  • Oct 2019 - Present

  As the Head of Client Services for FarShore I strive to build personal relationships with all of my clients to ensure they receive quality products that exceed their expectations. I oversee the day-to-day operations of the project along with leading and managing our Client Services team.

• Client Services Coordinator

  • Jun 2017 - Oct 2019

  Served as a direct liaison between our development team and our clients.



Olivet Nazarene University

• United States
• Higher Education
• 700 & Above Employee

• Supervisor

  • Mar 2016 - May 2017

  I directly oversaw 10 front desk staff members and scheduled their shifts. As a Supervisor I resolved disputes and issues among employees and students quickly and efficiently. I directly oversaw 10 front desk staff members and scheduled their shifts. As a Supervisor I resolved disputes and issues among employees and students quickly and efficiently.



VictoryStore

• United States
• Retail
• 1 - 100 Employee

• Special Project Intern

  • May 2016 - Apr 2017

  I worked with multiple platforms such as Magento and Google Adwords uploading products. I also gained much experience in customer service by live chatting with customers to answer questions and assist in the ordering process. I worked with multiple platforms such as Magento and Google Adwords uploading products. I also gained much experience in customer service by live chatting with customers to answer questions and assist in the ordering process.



ChalkBites, LLC

• Special Project Intern

  • May 2016 - Aug 2016

  I worked with Prezi, Open Broadcaster Software, ffmpeg, and Adobe Premiere to create tutorial videos for training. I also assisted with projects using Virtual Reality videos. I worked with Prezi, Open Broadcaster Software, ffmpeg, and Adobe Premiere to create tutorial videos for training. I also assisted with projects using Virtual Reality videos.



American Red Cross

• United States
• Non-profit Organizations
• 700 & Above Employee

• Donor Recruitment Intern

  • Jan 2016 - May 2016

  I assisted the Account Manager with creating marketing plans for blood drives. I gained experience in cold calling donors to ask them to consider donating at an upcoming blood drive. I was also responsible for planning and operating a blood drive independently. I assisted the Account Manager with creating marketing plans for blood drives. I gained experience in cold calling donors to ask them to consider donating at an upcoming blood drive. I was also responsible for planning and operating a blood drive independently.