Experience

Tuscarora Wayne Insurance Company

• United States
• Insurance
• 1 - 100 Employee

• Senior Production Underwriter

  • Feb 2017 - Present



Nationwide

• Insurance
• 700 & Above Employee

• Non-Injury Liability Claims Adjuster Specialist II

  • Jun 2015 - Feb 2017

  - Lead a team of nine asociates and drive team results through quality reviews and implementation of required training as well as assist the team in claim handling procedures.- Investigate and resolve complex non-injury personal lines liability claims including; commercial property damage, homeowner liability and employee claims.- Determine proper policy coverage, and where necessary, investigate, evaluate, negotiate and equitably settle all assigned liability cases in accordance with company policies and procedures.

• Senior Personal Lines Underwriter

  • Jun 2009 - Jun 2015

  • Manage accounts for Pennsylvania agents and their staff focusing on eligibility and profitability.• Demonstrate a close working relationship with commercialunderwriting, sales, product and claims partners to write and maintain business.• Presented Personal Umbrella Liability training to over 150 agents at NESRO University• Travel to agencies and district meetings to present underwriting material and educate new and existing agents and their staff.

• Medical Claims Adjuster

  • May 2007 - Jun 2009

  - Communicated with members, attorneys and Nationwide agents in the handling of first-party medical claims.- Administered medical management reviews.• Completed the claims certification process• Received Perfect Tens on customer service surveys