Experience

Intsel Steel

• United States
• Wholesale
• 1 - 100 Employee

• Receiving Clerk

  • Jul 2019 - Present

  After five years of starting a family, I returned to the workforce performing administrative and clerical duties in a warehouse. My key responsibilities include overseeing all scheduling and shipping of will call orders, receiving and documenting all deliveries, verifying all documentation, processing paperwork, report generation, and updating the database. One of my key achievements was identifying gaps in the process and streamlining process improvements which proved to be cost-saving and increased productivity among team members. This improved morale and created a more efficient department.



Jani-King of Dallas | Fort Worth | Houston | Greensboro

• United States
• Facilities Services
• 1 - 100 Employee

• Office Manager and Administrative Assistant

  • Apr 2013 - Jan 2015

  I was hired to manage an office that supported more than 30 franchise owners along with operations and sales teams. These tasks included scheduling appointments, booking travel arrangements, records management, calendaring, greeting customers and answering their questions, and answering phones. While here, I developed a more cohesive office by establishing new processes which increased the team meeting their daily goals and prioritizing tasks. I was hired to manage an office that supported more than 30 franchise owners along with operations and sales teams. These tasks included scheduling appointments, booking travel arrangements, records management, calendaring, greeting customers and answering their questions, and answering phones. While here, I developed a more cohesive office by establishing new processes which increased the team meeting their daily goals and prioritizing tasks.



Blueprint Studios

• United States
• Events Services
• 1 - 100 Employee

• Warehouse Officer Administrative Coordinator

  • Jan 2012 - Oct 2012

  My main duties were to provide administrative support to 6 department managers and to coordinate business processes between the sales and operations departments. Other duties included payroll, accounting, reception, customer service, prioritizing the daily workload, scheduling appointments, working cross-functionally, etc. The communication between the 6 departments was lacking and somewhat chaotic. I was in a newly created position and saw the need for improvement, so I established new procedures and technical reports that enhanced communication was efficient and effective. I received accolades from all departments for my insight.



United States Navy

• United States

• Petty Officer Third Class

  • Jul 2004 - Sep 2011