Rachel Patch, SHRM-CP
HR Generalist I at CYB Human Resources- Claim this Profile
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Topline Score
Bio
Credentials
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Bachelor of Arts
University of Colorado BoulderMay, 2020- Oct, 2024 -
Diversity Equity and Inclusion in the Workplace
University of South Florida Muma College of BusinessMay, 2020- Oct, 2024 -
SHRM - Certified Professional (SHRM-CP)
SHRMMay, 2022- Oct, 2024
Experience
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CYB Human Resources
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United States
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Human Resources Services
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1 - 100 Employee
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HR Generalist I
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Aug 2022 - Present
• Supervise HR Assistant and creates team onboarding and training materials.• Communicate directly with clients and clients' employees regarding urgent HR emergencies such as harassment claims and questions about policies.• Draft, finalize, and present all client work including audits, job descriptions, handbooks, organizational charts, SOPs.• Assist Clients with maintenance of personnel records, interviewing, hiring, orientations, unemployment claims, salary reviews, etc.• Train C-Suite executives and company managers/employees to complete new processes within the company, including but not limited to hiring processes, workplace injuries procedures, and corrective discipline up to termination.• Document all internal operating procedures and consult on business decisions.• Assist with inputting clientele’s information into the system and assembling highly confidential and sensitive information.• Develop new and maintains ongoing relationships with all clientele ensuring minimal turnover and increases client retention.• Develop current company processes and procedures designed to scale the company. Show less
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Human Resources Assistant
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Apr 2021 - Aug 2022
• Moderate the company’s prospective client lists through the company CRM.• Call, email, and text clients to conduct exit interviews, answer questions about hiring and firing policies, and deal with issues from both employers (i.e. updating company insurance plans and overhauling internal systems) and employees (i.e. harassment complaints).• Partner with clients to manage HRIS system, including updating time-off policies, verifying payroll accuracy, and overseeing communication between 3 foreign HRIS systems in the US, Germany, and Canada.• Communicate directly with clients and clients' employees regarding urgent HR emergencies such as harassment claims and questions about policies.• Full-cycle recruiting for numerous companies with multiple job positions simultaneously, including posting positions, screening resumes, phone screening applicants, scheduling interviews, coordinating background and drug screens, completing reference checks, drafting and sending offer letters, and completing all new hire paperwork.• Train C-Suite executives and company managers to complete new processes within the company, including but not limited to hiring processes, workplace injuries procedures, and corrective discipline up to termination.• Create individualized trainings for employees based on company needs including management skills, anti-harassment training, DEI initiatives, and other requested trainings.• Produce and post social media content with Facebook, LinkedIn, Twitter, Pinterest, and Instagram. Create, revise, design, and email a monthly newsletter that includes important HR law and court updates, 4 to 5 topical articles, and an interactive quiz to boost engagement.• Maintain and reorganize filing systems, as well as review, create, edit, manage, update, and audit companies’ handbooks, policies, SOPs, organizational charts, and other documents.• Document all internal operating procedures and consult on business decisions. Show less
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Abuse Refuge Org.
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United States
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Non-profit Organizations
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1 - 100 Employee
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HR Supervisor
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Jan 2021 - May 2021
• Cultivated and oversaw a team of four HR Coordinators in various HR activities, including emailing new hires, scheduling onboarding calls, monitoring the progress of new hires, and communicating expectations.• Conducted 10+ interviews and 2+ meetings a week in a rapid and fast paced environment to bring on new volunteers and keep team members updated.• Spearheaded efforts to organize and streamline HR procedures from the moment a new hire is received through the offboarding process.• Collaborated with ARO members in all areas of the company to create a cohesive welcome process for new hires.• Designed company standard operation documents and implemented those documents in training new team members.• Identified potential leadership, increased responsibilities, and allowed for autonomy to build a strong and motivated HR Team. Show less
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HR Recruiting Coordinator
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Nov 2020 - Jan 2021
• Streamlined recruiting processes; this included constructing and editing documents (offer letters, interview materials, etc.), organizing company data, and systematizing interview and onboarding procedures.• Conducted interviews with candidates and built rapport quickly to encourage honesty.• Prioritized and multitasked on communication tasks, such as managing Zoom calls while also writing professional emails to supervisors and applicants.• Promoted company message to prospective hires and created enthusiasm for personal development and community-building within the company. Show less
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Education Research Assistant
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May 2019 - Jan 2020
• Extracted data from investigator notes and student surveys and reformatted the data to be analyzed in R. • Presented analysis options to the head investigator after creating a master data sheet. • Collaborated with another research assistant to complete tasks in a timely manner. • Conducted statistical analysis in R and created graphs to summarize student data. • Described analysis steps taken and updated head investigator on results and process. • Extracted data from investigator notes and student surveys and reformatted the data to be analyzed in R. • Presented analysis options to the head investigator after creating a master data sheet. • Collaborated with another research assistant to complete tasks in a timely manner. • Conducted statistical analysis in R and created graphs to summarize student data. • Described analysis steps taken and updated head investigator on results and process.
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Social Psychology Research Assistant
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Sep 2016 - Jan 2020
• Investigated questions about attention, political and environmental ideology, economic and social games, and decision making through in lab and online studies. • Supervised research subjects during experiments, collected data, and debriefed finished participants. • Corrected errors in prospective research surveys and participated in and commented on lab study dry-runs. • Contributed to weekly lab meetings to discuss ongoing and future research in the EDJI Lab. • Investigated questions about attention, political and environmental ideology, economic and social games, and decision making through in lab and online studies. • Supervised research subjects during experiments, collected data, and debriefed finished participants. • Corrected errors in prospective research surveys and participated in and commented on lab study dry-runs. • Contributed to weekly lab meetings to discuss ongoing and future research in the EDJI Lab.
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Data Assistant
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Oct 2019 - Dec 2019
• Investigated client data in order to keep University records up to date and accurate. • Addressed customer service requests and updated clients regularly on the completion status of their order. • Trained fellow data assistants in documenting client changes and correct data entry techniques. • Assisted in troubleshooting and provided feedback on new training protocols for the office. • Identified inaccuracies in the University database and resolved errors through research. • Investigated client data in order to keep University records up to date and accurate. • Addressed customer service requests and updated clients regularly on the completion status of their order. • Trained fellow data assistants in documenting client changes and correct data entry techniques. • Assisted in troubleshooting and provided feedback on new training protocols for the office. • Identified inaccuracies in the University database and resolved errors through research.
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University of Colorado Boulder
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United States
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Higher Education
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700 & Above Employee
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Tutor-Mentor
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Aug 2019 - Dec 2019
• Coordinated with potential students through an online portal to set up tutoring sessions. • Designed lesson plans tailored to individual students learning styles and needs. • Generated ideas for improving the online portal system to enhance student access. • Provided additional help to students in managing class schedules, developing study habits, and getting involved with on campus research. • Coordinated with potential students through an online portal to set up tutoring sessions. • Designed lesson plans tailored to individual students learning styles and needs. • Generated ideas for improving the online portal system to enhance student access. • Provided additional help to students in managing class schedules, developing study habits, and getting involved with on campus research.
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Clinical Psychology Research Assistant
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Jun 2018 - Dec 2019
• Assessed individuals’ depressive symptoms to judge if they qualified for the study. • Became qualified to proctor various executive function and IQ test. • Redesigned document collection and storage while streamlining data input. • Assessed study flow and collaborated to improve study efficiency. • Analyzed and discussed a range of scientific papers covering topics such as meta-analysis, depression in transgender individuals, and the pitfalls in measuring executive functioning. • Assessed individuals’ depressive symptoms to judge if they qualified for the study. • Became qualified to proctor various executive function and IQ test. • Redesigned document collection and storage while streamlining data input. • Assessed study flow and collaborated to improve study efficiency. • Analyzed and discussed a range of scientific papers covering topics such as meta-analysis, depression in transgender individuals, and the pitfalls in measuring executive functioning.
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Karlis Family Center-Family Tree
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United States
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1 - 100 Employee
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Visitation Specialist
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May 2018 - May 2019
• Supervised visiting time between children and non-residential parents while recording notes on interactions between children, siblings, and parents to be used in court settings. • Communicated with police about potential dangers on the premises. • Managed family dynamics with the intent to create a healthy and nourishing environment. • Supervised visiting time between children and non-residential parents while recording notes on interactions between children, siblings, and parents to be used in court settings. • Communicated with police about potential dangers on the premises. • Managed family dynamics with the intent to create a healthy and nourishing environment.
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Self-Employed
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Real Estate
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1 - 100 Employee
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Social Psychology Tutor
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Sep 2018 - Dec 2018
• Met with the student several times a week to review lecture material. • Created problems for the student to review. • Expanded on lecture material to prepare the student for real world problems. • Reviewed course papers to check for correct APA format. • Improved the student’s overall course grade from a 62% to an 81%. • Met with the student several times a week to review lecture material. • Created problems for the student to review. • Expanded on lecture material to prepare the student for real world problems. • Reviewed course papers to check for correct APA format. • Improved the student’s overall course grade from a 62% to an 81%.
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General Biology Teaching Assistant
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Aug 2017 - May 2018
• Coached students in reasoning through common biology problems.• Summarized key lecture points for students to facilitate focused and effective study.• Assisted students in identifying weak points in their course knowledge.• Provided in class assistance on clicker questions and acted as a secondary resource for students in a large classroom setting.• Conducted a weekly office hour in the department help room to provide in person resources.
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CU Thrive Mentor Program
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Aug 2017 - May 2018
• Collaborated with co-mentor to create meeting times and events to get to know mentees.• Guided mentees towards important on Campus resources.• Gathered with mentees to identify areas of weakness in their school, social, mental, and physical health.• Provided an on-campus support system for incoming freshmen.
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Education
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2016 - 2020
University of Colorado Boulder
Bachelor of Arts - BA, Ecology and Evolutionary Biology -
2016 - 2020
University of Colorado Boulder
Bachelor of Arts - BA, Psychology
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