Project Manager

• Nov 2022 - Present

Project Manager

• Sep 2022 - Oct 2022

Project Manager

• Jan 2020 - Aug 2022

• Continually oversee 20+ projects with teams of 5 stakeholders on average.• Monitored project budget, timeline, and critical path throughout duration and closure. • Coordinate ideas and priorities of stakeholders and factored them into the project’s plan.• Delegate tasks to competent and knowledgeable resources.• Manage expectations for all stakeholders involved in project. • Completed over 100 projects in the past year with focus on initiation, planning and execution.• Top performer Project Completion per month compared to peers.• Selected for pilots and working groups based on my broad knowledge and skill set. Show less

Inside Sales Representative

• Oct 2018 - Jan 2020

• Deep understanding of client goals then achieved through budget, timeline, and relationship management. • Elected for Mentorship based on my broad knowledge and natural leadership skill set.• Strong working knowledge of procedure and systems operations. • Achieved 113% of metric requirements.

Customer Service Representative

• Aug 2017 - Oct 2018

• Effective Problem Solving and time management when regularly faced with various client requests. • Elected for Special Projects and Mentorship by management team early in my tenure. • Achieved average of 114% to plan of metric requirements.

Department Manager

• Aug 2014 - Jul 2017

• Coordinated large scale projects across multiple departments while ensuring continuity throughout. • Directed on company procedure to team members, pertaining to government regulations, copyright laws, and private company contract standards. • Conducted new hire interviews, annual performance reviews, incident mediation and termination as necessary. • Coordinated large scale projects across multiple departments while ensuring continuity throughout. • Directed on company procedure to team members, pertaining to government regulations, copyright laws, and private company contract standards. • Conducted new hire interviews, annual performance reviews, incident mediation and termination as necessary.

Artistic Director

• Jun 2007 - Aug 2014

• Successfully managed a team of 25 employees and implemented employee handbook. • Created advertising materials, design, and pricing for product line. • Presented live product demonstrations in department stores and television. • Successfully managed a team of 25 employees and implemented employee handbook. • Created advertising materials, design, and pricing for product line. • Presented live product demonstrations in department stores and television.

Cake Decorator

• Apr 2003 - May 2007