Rachel Leonard

Development Program Lead at GEOSYS
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Contact Information
us****@****om
(386) 825-5501
Location
St Paul, Minnesota, United States, US
Languages
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Credentials

  • Business Analysis
    University of Minnesota College of Continuing Education

Experience

  • EarthDaily Agro
    • United States
    • Software Development
    • 1 - 100 Employee
    • Development Program Lead
      • Jun 2019 - Present

      Facilitates requirements traceability through the project development life cycle.Monitors critical service delivery reporting.Interfaces with business, development, and external teams to elicit feedback and transition from innovation POCs to implementation.Performs operational reporting and supplying key metrics for steering committee and associated business presentations.

    • Business Analyst
      • Oct 2014 - Jun 2019

      Works closely with the business team from client to elicit requirements, prepare business requirements and functional specifications, and communicate these to offshore development teams in France and India.Host workshops, facilitate requirement knowledge transfer, follow-up with technical compatibility, traceability, UAT dataset preparation, testing, reporting, analytics, and assist operations to manage issues. Participating in all parts of the project's life cycle allows to focus on the deliverables of each phase and assess risks and opportunities as they arise.

    • IT Operations/Support & QA Associate
      • Apr 2013 - Oct 2014

      Performed operational and sales support for largest global client.Facilitated operations meetings, qualified bugs, enhancements, and change requests. Used ticketing and issue tracking softwares and worked closely with operations and development teams in France. Provided reporting, data aggregation and analysis of user activities, farm and field data, and support issues. Coordinates UAT activities: QA testing, dataset preparation, test scripts, reporting and metrics.

  • Pro-West & Associates, Inc.
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • GIS Technician
      • May 2010 - Dec 2012

      Performed data development for road networks, rural address verification, public utilities (storm, water, sewer, gas, steam), electrical networks, and other special projects. Included on-site visits with clients, hosted training sessions, prepared user guides, and support. Performed data development for road networks, rural address verification, public utilities (storm, water, sewer, gas, steam), electrical networks, and other special projects. Included on-site visits with clients, hosted training sessions, prepared user guides, and support.

  • College of Saint Benedict and Saint John’s University
    • United States
    • Higher Education
    • 400 - 500 Employee
    • Helpdesk
      • Aug 2004 - May 2008

      Worked as a student assistant to the IT Helpdesk. Took hardware and software support calls from students, faculty and staff. Tracked calls through use of a call logging software and performed follow-up and additional assistance to IT staff. Worked as a student assistant to the IT Helpdesk. Took hardware and software support calls from students, faculty and staff. Tracked calls through use of a call logging software and performed follow-up and additional assistance to IT staff.

  • Minnesota Department of Natural Resources
    • Intern
      • May 2007 - Aug 2007

      Worked on a crew in the Ecological and Water Resources division performing aquatic plant surveys with use of a 16-foot transom watercraft and GPS. Point-intercept surveys were performed on 30+ lakes of Cass, Crow Wing, Mille Lacs, and Wadena counties. Collected specimens for preservation, identified invasive species, and prepared reports of vegetation. Worked on a crew in the Ecological and Water Resources division performing aquatic plant surveys with use of a 16-foot transom watercraft and GPS. Point-intercept surveys were performed on 30+ lakes of Cass, Crow Wing, Mille Lacs, and Wadena counties. Collected specimens for preservation, identified invasive species, and prepared reports of vegetation.

Education

  • Saint Mary's University of Minnesota
    M.S., Geographic Information Science
    2008 - 2009
  • College of Saint Benedict
    Bachelor of Arts (B.A.), Biology (M), Philosophy (m), Environmental Studies (m)
    2004 - 2008

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