Rachel Lauck
Operations Manager at St. Louis Transplants- Claim this Profile
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Bio
Experience
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Acclimate St. Louis
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United States
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Human Resources Services
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1 - 100 Employee
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Operations Manager
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Jun 2017 - Present
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Mid America Logistics
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United States
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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National Account Manager
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Sep 2014 - Sep 2017
Acted as a team lead that implemented creative ways to seek out, negotiated, put under contract, and track third party logistics companies to insure our customer’s freight was picked up and delivered on time with the highest level of customer service and communication. Responsible for setting up multiple transits per day and tracking each shipment multiple times per day until delivery. As my tenure processed I was appointed the responsibility to train new members on our team. Daily communication was maintained with customers, shippers, receivers, insurance companies, and drivers. Coordinated with shippers & receivers, negotiated contracts, tracked third party pickup and delivery, administrated truck routes, and secured on-time delivery for 7.8 million in total sales (2016), while optimizing cost for Mid America Freight and cultivating expanding customer relationships. Procured new business, and rejuvenated dormant customers through face-to-face meetings Show less
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Business Events Solutions by Maritz
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Events Services
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700 & Above Employee
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Travel Coordinator/Consultant
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Apr 2014 - Nov 2014
Communicated with client and passengers to book proper flights and travel arrangements according to the program. Reviewed registration and airline records to ensure all deadlines are met and reports are accurate. Serviced phone calls to answer any passenger questions and ensure travel needs were met. Maintained constant communication with program managers, client and participant. Documented all airline records with the Global Distribution System. Communicated with client and passengers to book proper flights and travel arrangements according to the program. Reviewed registration and airline records to ensure all deadlines are met and reports are accurate. Serviced phone calls to answer any passenger questions and ensure travel needs were met. Maintained constant communication with program managers, client and participant. Documented all airline records with the Global Distribution System.
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W
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United States
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Restaurants
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1 - 100 Employee
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Event Specialist
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Jul 2013 - Feb 2014
Organized the complete event from beginning to end; Planned event with the client; Fixed upon a budget with the client; Implemented the budget and made sure the costs did not overshoot it; Delegated duties to respective individual according to their capabilities; Coordinated with all the departments involved in the organization; Checked the inventory beforehand; Made sure everything was in order before the promotion of the event; Ensured that the posters and advertisements were up in the right time; Made the correct appointments of delegates and made the payments to them well before the event; Arranged for the stay of the delegates and made all arrangements for them to be at the event on time; Took all the necessary permission required for the event; Made sure all the concerned people are present at the event. This included off premise and on premise events and catering. Show less
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BlackFinn American Grille
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BlackFinn American Grille Brentwood, MO
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Sales and Marketing Manager
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Jul 2012 - Jul 2013
Direct contact for everything “event” and all that falls in between. Responsible for all marketing, advertising, charity, fundraisers, happy hour, private functions, corporate meetings, luncheons; always working with people, making events special and personalized. Brand Awareness/Branding – Creating a presence in the community for the BlackFinn brand through networking. Created a Quarterly Calendar of local events happening in St. Louis that can affect business. Restaurant Marketing - Managing inside and outside the four walls with the right image to expose BlackFinn’s product to the local ambassadors of the city by reaching out to the leaders, presidents, vice, secretary, etc. of large groups to build ambassadors of BlackFinn. Becoming connected with social clubs, alumni, nonprofit charities, networking leaders, young professionals and local organizations. Scheduling events according to volume to build organic business and create critical mass. Software Systems Database Management- Tripleseat.com – Private party database, MiCreative Online – Graphics & Design, Fishbowl – Main database, (VIPs, “Finn Club”, outside events, staff invites, etc.), Email – Outlook/Gmail. Show less
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The Carney Team-Coldwell Banker Premier Group
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Richmond Heights, Missouri
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Marketing, Advertising, & Client Care Specialist
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Jan 2010 - Jan 2012
Assisting in the buying and selling of St. Louis high end real estate at price points from $550,000 and above. Responsible for all marketing and advertising branding of “The Carney Team”, working closely with Ladue News, Town & Style Magazine, and many leading real estate websites. Input listings into the Multiple Listing Service and hold weekly open houses. Develop targeted marketing pieces (postcards, newsletters and brochures) while working hands-on with client communication. Assisting in the buying and selling of St. Louis high end real estate at price points from $550,000 and above. Responsible for all marketing and advertising branding of “The Carney Team”, working closely with Ladue News, Town & Style Magazine, and many leading real estate websites. Input listings into the Multiple Listing Service and hold weekly open houses. Develop targeted marketing pieces (postcards, newsletters and brochures) while working hands-on with client communication.
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Precision Wealth Strategies
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Chesterfield, Missouri
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Executive Assistant
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May 2008 - Jun 2010
Managed and streamlined office for maximum efficiency and profitability. Responsible for handling customer contacts, reviews and direct marketing to new client prospects. Scheduled fifteen or more client prospect meetings per week. Worked as liaison between CEO and clients. Executed general office functions: writing/editing documents and correspondence, screening calls and visitors, routing mail and deliveries, maintaining calendars and managing travel arrangements. Managed and streamlined office for maximum efficiency and profitability. Responsible for handling customer contacts, reviews and direct marketing to new client prospects. Scheduled fifteen or more client prospect meetings per week. Worked as liaison between CEO and clients. Executed general office functions: writing/editing documents and correspondence, screening calls and visitors, routing mail and deliveries, maintaining calendars and managing travel arrangements.
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Nordstrom West County
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Greater St. Louis Area
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Retail Salesperson
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May 2006 - Jun 2008
Highest personal customer return rate in men’s fashion department with the most successful major retailer in the nation. Finished number one in daily sales for the entire store four times and routinely ranked in the top 25 percent of the entire store’s sales staff. Displayed a positive, helpful attitude on a daily basis that was consistently praised by customers and employees alike. Highest personal customer return rate in men’s fashion department with the most successful major retailer in the nation. Finished number one in daily sales for the entire store four times and routinely ranked in the top 25 percent of the entire store’s sales staff. Displayed a positive, helpful attitude on a daily basis that was consistently praised by customers and employees alike.
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Education
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Columbia College
Social Work