Experience

Independent Health

• United States
• Insurance
• 700 & Above Employee

• Senior Account Coordinator

  • Nov 2019 - Present



Rachel Reimagined

• Buffalo, New York, United States

• Owner

  • Sep 2020 - Present



Life Storage

• United States
• Consumer Services
• 400 - 500 Employee

• Marketing Coordinator

  • Jan 2018 - Nov 2019

  -Manage brand marketing efforts for 400+ Life Storage locations within 16 states, including wholly owned and joint venture properties. -Research, develop, negotiate and implement partnerships for regional marketing programs. -Assist in media buys, including radio, TV, newspaper, magazine, billboard and mobile platforms. -Handle all aspects of print production, including distribution and coordination of co-branded merchandise. -Negotiate corporate partnerships with MiLB, MLB, ECHL and NHL teams. Show less



Sovran Self Storage

• United States
• Real Estate
• 200 - 300 Employee

• Customer Care Team Lead

  • Jun 2016 - Jan 2018

  -Assisted in the training, development and evaluation of new hire classes. -Coached representatives on sales techniques and problem-solving skills. -Motivated a group of 12-15 representatives to ensure high standard of sales development.

• Customer Care Representative

  • Jan 2016 - Jun 2016

  -Answered a high volume of incoming calls while surpassing monthly and quarterly sales goals. -Exceeded the performance goals established for the position in terms of efficiency, call quality and customer satisfaction. -Handled sales inquiries, complaints and general questions with professionalism and understanding.



francesca’s®

• United States
• Retail
• 700 & Above Employee

• Boutique Key Holder

  • Feb 2015 - Jan 2016

  -Drive store sales through suggestive selling and exceptional customer service -Mentor new associates on store policies and procedures during training -Maintain organization of stock room and sales floor -Drive store sales through suggestive selling and exceptional customer service -Mentor new associates on store policies and procedures during training -Maintain organization of stock room and sales floor



Tops Markets

• United States
• Retail Groceries
• 700 & Above Employee

• Public Relations / Corporate Communications Intern

  • May 2015 - Aug 2015

  -Conducted media measurement and performed analyses on earned coverage, drawing meaningful conclusions to present to the Tops PR team. -Researched industry trends and drafted news releases, connecting Tops’ business efforts to the newest best practices in the industry. -Helped plan and execute events with the public relations team including the JPMorgan Chase Corporate Challenge and press events. -Composed eye-catching and informative stories for associates’ viewing on company’s internal website. Show less