Rachel Kelley, MA
Director of Operations at DLS Servicing- Claim this Profile
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Experience
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DLS Servicing
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United States
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Financial Services
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1 - 100 Employee
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Director of Operations
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Sep 2023 - Present
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Short Sales, Compliance & Document Team Lead
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Apr 2022 - Sep 2023
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WaterfallCalc Team Lead
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May 2021 - Sep 2023
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Loss Mitigation & Short Sales Reviewer
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May 2020 - Apr 2022
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Central Michigan University
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United States
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Higher Education
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700 & Above Employee
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Graduate Research Assistant
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Aug 2019 - May 2020
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Economics Tutor
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Jan 2018 - May 2020
I tutor 8-10 students per week. Most are taking introduction economics classes and business classes. I help them with practice problems, introduce different studying strategies, and answer any questions they may have.
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Office of Inspector General, Federal Reserve Board and Consumer Financial Protection Bureau
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United States
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Government Administration
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1 - 100 Employee
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Audit Intern
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Jun 2019 - Aug 2019
I worked on an evaluation team with Senior Auditors to evaluate the efficiency and effectiveness of a Bureau of Consumer Financial Protection program. This project involved data analysis in Microsoft Excel as well as interviews and background research. I helped brainstorm recommendations and compose written communication regarding the project. I worked on an evaluation team with Senior Auditors to evaluate the efficiency and effectiveness of a Bureau of Consumer Financial Protection program. This project involved data analysis in Microsoft Excel as well as interviews and background research. I helped brainstorm recommendations and compose written communication regarding the project.
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Auto-Owners Insurance
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United States
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Insurance
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700 & Above Employee
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Underwriting Intern
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May 2018 - Sep 2018
During my summer at Auto-Owners I was trained to underwrite Personal Auto policies. I was responsible for underwriting a variety of new business, endorsements and renewals for the Tri-County Metro Detroit area. I communicated with agents through phone and email. During my summer at Auto-Owners I was trained to underwrite Personal Auto policies. I was responsible for underwriting a variety of new business, endorsements and renewals for the Tri-County Metro Detroit area. I communicated with agents through phone and email.
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Chemical Bank
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United States
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Banking
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700 & Above Employee
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Summer Travel Teller
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May 2017 - Sep 2017
I was responsible for processing customer transactions, examining checks and determining fund availability. Also, I was expected to have a balanced cash drawer and to perform holds when necessary. As a travel teller, I helped various branches and would be able to help where I was most needed in the Flint/Owosso region. I was responsible for processing customer transactions, examining checks and determining fund availability. Also, I was expected to have a balanced cash drawer and to perform holds when necessary. As a travel teller, I helped various branches and would be able to help where I was most needed in the Flint/Owosso region.
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Education
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Central Michigan University
Master of Arts - MA, Economics -
Central Michigan University
Bachelor of Business Administration - BBA, Major: Economics; Minor: Finance -
Chesaning Union High School
High School Diploma, General Education