Business Operations Analyst

• Sep 2016 - Present

Senior Buyer

• Jun 2012 - Aug 2016

Responsible for planning, organizing and leading the purchasing function in the EMEA region. Managing the day to day operations, including the negotiation and administration of associated contracts and agreements up to USD100K .Indirect procurement for 24 EMEA sites working with various organizations within the company, involved in the review of supporting documentation, processing and approval of all Purchase request for EMEA for countries, ensuring financial codes and descriptions are accurate, confirm PR value matches attached back up documentation, obtain and review quotes from suppliers for business groups that required goods and services, using both Ariba and SAP to create purchase orders and running various reports for Quarter end and year end close.Program Administrator for all of EMEA purchasing credit cards for CitiBank, 21 cards in total, this involved updating contact details, dispute transactions , cancel a lost/store card, request statements and change credit limits.Working with the Sourcing Specialist to ensure that all processes for EMEA region are in line with Sourcing and Purchasing Policies.Responsible for approval of marketing activities across EMEA region.Responsible for Supplier Contracts - Ensuring that all Master Service Agreements and Statements of Work meet the criteria, follow the regulation and are fully implemented in line with McAfee’s Terms and Conditions.Support internal procurement users through training and trouble-shooting.Coordinate with Accounts Payable to resolve outstanding supplier/supplier delivery/payment issues.Achievements:Led project coordinating for the MDF (Marketing Development Fund) process Improvement Plan to Streamline processes and eliminate the need for duplication. Awarded Employee of the quarter Q4 2013.

Buyer EMEA

• Sep 2007 - May 2012

Involved in coordination of all purchasing related activities for the EMEA countriesWorking with the Sourcing Specialist to ensure that all processes for EMEA region is in line with Sourcing and Purchasing PoliciesObtain & Review Quotes from suppliers for business groups that required goods and services.Responsible for approval of Marketing activities across EMEA regionApproving all Purchase requisitions submitted for EMEA region and using both Ariba and SAP to create purchase orders and running various reports for Quarter end and year end close.Responsible for Supplier Contracts - Ensuring that all Master Service Agreements and Statements of Work meet the criteria, follow the regulation and are fully implemented in line with McAfee’s Terms and Conditions.Involved in Training of all new staff members on my teamAchievements:Promoted to Senior buyer in 2012,

Order Management Specialist

• Nov 2004 - Sep 2007

Responsible for the processing of all order for the EMEA and APAC region.Providing excellent customer service through effective and timely order entry for all products.Validation and processing of orders for new license’s, upgrades and maintenanceEnsuring that all licenses are configured correctly and in line with the product configuration rules, partner requests as well as SLA's.Review of order information and approval of orders for billing & licensesMaintenance and administration of order and pricing tools Ensure SLA commitments are achieved and exceeded, working with peers, my manager and internal departments to achieve same Produce metrics reports to measure process performance and efficiency on a regular basis for internal and external use.AchievementsEmployee of the quarter Q2 2005.

Office Administrator

• Feb 2004 - Nov 2004

Production Planner

• Feb 2003 - Feb 2004

Distribution Planner

• Jul 2002 - Jan 2003

Planner / Buyer

• Nov 1990 - Jul 2002