Experience

Turley Legal

• United Kingdom
• Law Practice
• 1 - 100 Employee

• Operations Executive

  • Aug 2021 - Present



MARQ Labs

• United States
• Personal Care Product Manufacturing
• 1 - 100 Employee

• Account Manager

  • Apr 2021 - Aug 2021

  Account manager for key retail clients in UK, EU and Australia. Responsible for: oOnboarding new clients, completing vendor setup forms and ensuring the client has all the information required oAnalysing and monitoring sales data and performance across retailers oMonitoring forecast data ensuring that we can plan ahead for orders and customers receive their orders on time oProcessing sales orders, communicating orders to the warehouse team and ensuring orders are shipped to the client on time, providing them with tracking details where necessary oUpselling new products to boost sales and revenue oAssisting with marketing, promotion and social media activity ensuring promotional funding is approved and within budget oIssue invoices, ensuring they are sent to the client and that we receive payment oMonitoring and analysing competitor launches and discounts oRegular communication with business development managers, customer support, warehouse, marketing, accounts and CFO, attending weekly calls with various departments as well as with clients. Show less



Baker McKenzie

• United States
• Law Practice
• 700 & Above Employee

• Client Support Specialist

  • Jul 2019 - Apr 2021

  • Primary point of contact for Industry Key Clients, partners and client managers in order to coordinate assignments, budgeting, billing, collections and reporting. • Coordinate the review and approval of Outside Client Guidelines and similar financial terms. • Support client reporting requests as needed using SAP and in-house reporting portal. • Manage client and partner expectations with respect to Standard Operating Procedures. • Ensure issues are being resolved in a timely manner by the right team within the global Baker McKenzie network of offices. • Interact and coordinate with other teams as needed to identify new best practices and identify new efficiencies. Show less



BRS Golf

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Business Support Executive

  • Apr 2018 - Jun 2019

  • PA for General Manager• Coordinate and facilitate office events and activities including welcoming visiting guests.• Assist with training sessions & workshops • Facilitate recurring team wide meetings • Managing the office environment and facilities• Key point of contact for visitors & external organisations• Contribute to project teams and working groups across departments

• Operations Analyst

  • Aug 2015 - Apr 2018

  • Managed and reviewed our "hot deals" and prices for golf clubs in Ireland & Northern Ireland • Monitored and analysed Tableau reports to identify any trade issues or patterns• Weekly and monthly revenue forecasts for my markets• Providing Market Sales Mangers with information and revenue data when required



Europa Hotel

• Hospitality
• 1 - 100 Employee

• HR Assistant

  • Jul 2013 - Aug 2014

  •Completed payroll •Advertised new jobs as well as arranging and conducted interviews •Carried out employee inductions •FEC monitoring •Ordered uniform and first aid supplies •Attended senior management meetings in which I took the minutes •Responsible for completing the weekly Europa forecast as well as the Hastings forecast •Completed payroll •Advertised new jobs as well as arranging and conducted interviews •Carried out employee inductions •FEC monitoring •Ordered uniform and first aid supplies •Attended senior management meetings in which I took the minutes •Responsible for completing the weekly Europa forecast as well as the Hastings forecast