Retail General Manager

• Aug 2022 - Present

Account Manager

• Apr 2022 - Aug 2022

Customer Service Specialist

• Feb 2021 - Apr 2022

TireHub Logistics Center Coordinator

• Jan 2019 - Feb 2021

Route Manager/Warehouse Supervisor

• Jan 2018 - Dec 2018

Organize and Plan daily routes Order products and supplies Inspect and receive product Maintain company standards, improve sales Troubleshoot equipment Evaluate costs for profitability Organize and Plan daily routes Order products and supplies Inspect and receive product Maintain company standards, improve sales Troubleshoot equipment Evaluate costs for profitability

Culinary center Warehouse supervisor

• Jan 2017 - Jan 2018

Directly supervise 130+ employees. Interviewed and selected candidates for hiring, handled reviews of current employees and training of new employees. In charge of ordering supplies and scheduling of employees. Ensure production goals were met and exceeded. Motivate team through a positive and safe environment. Strengths are lean manufacturing and organization Responsible for Culinary Center Safety and pioneering of A.M. sanitation standards. Directly supervise 130+ employees. Interviewed and selected candidates for hiring, handled reviews of current employees and training of new employees. In charge of ordering supplies and scheduling of employees. Ensure production goals were met and exceeded. Motivate team through a positive and safe environment. Strengths are lean manufacturing and organization Responsible for Culinary Center Safety and pioneering of A.M. sanitation standards.

General Manager

• Oct 2014 - Jan 2017

Responsible for the growth and operations of a multi million dollar business. Run a quick serve restaurant located within the store. Train managers to be successful in their own stores. Continue to bonus and achieve maximum standards for the company. Responsible for the growth and operations of a multi million dollar business. Run a quick serve restaurant located within the store. Train managers to be successful in their own stores. Continue to bonus and achieve maximum standards for the company.

General Manager

• May 2006 - Oct 2014

Operations Management In the last 6 years, directly supervised 2 under performing stores and oversaw 5 other General Managers that were under performing and made them all profitable Each store doing annual gross sales exceeding $2 million Responsible for all aspects of Environmental Compliance and training for all site personnel Responsible for all aspects of Safety compliance for all site personnel. Enforced all gas strategies, to maximize volume gains with margin Assisted the Marketing Representative with completing the annual budgets for maximum profit. Staffing/Training Designated Trainer for new and struggling General Managers. Interview and make hiring decisions on all staff Negotiate salaries with new employees Managed training programs and oversee on-going staff development Monitor development of all staff and promote into management positions Review staffing needs on a weekly basis Created standardizing Shift Duties at Store level Supervision Directly supervise management staff and oversee managements supervision of all associates Motivate staff through positive reinforcement and performance incentives Evaluate employee performance and conduct semi-annual reviews Develop sales goals and strategies for goal attainment on each shift Establish customer service standards for the store Monitor customer service and sales techniques practiced each day Financial Management Developed a Loss Control Program that ranked the store in the top ten for best Loss Control Forecast sales, gross profit and all controllable expenses on a weekly, monthly and Quarterly basis Receive monthly P&L reports and take action on under-performing areas Manage cost controls and Action Plans for all store budgets Perform monthly financial review of the store and also other under- performing sites assigned. Evaluate and hold accountable all repair and maintenance vendors Show less

Assistant Manager

• Jan 1999 - Apr 2006

Responsible for the day to day operations of a busy restaurant.I was also in charge of the schedules, hiring, training and supporting the staff. I was in charge of booking, planning and executing all functions. Responsible for the day to day operations of a busy restaurant.I was also in charge of the schedules, hiring, training and supporting the staff. I was in charge of booking, planning and executing all functions.

Function Coordinator

• Mar 1995 - Jan 1999