Developmental Support Worker/Behaviour Counsellor

• Jun 2021 - Present

Supervisor

• Jun 2016 - Aug 2022

• Organized workflow and ensure that employees understand their duties or delegated tasks • Lead by example through receiving complaints and resolving problems • Interview, hire, and train new employees • Encouraged others and motivated self during long, hot, 12+ hour days of work in the field (planting, tilling, etc.) • Organized workflow and ensure that employees understand their duties or delegated tasks • Lead by example through receiving complaints and resolving problems • Interview, hire, and train new employees • Encouraged others and motivated self during long, hot, 12+ hour days of work in the field (planting, tilling, etc.)

Parttime Sales Associate

• Sep 2017 - Jan 2022

• Train new employees on Point of Sale system, returns, stocking and merchandising • Balanced excellent customer service with reliability of completing store upkeep tasks • Received customer complaints and negotiated solutions • Maintained or exceeded sales quotas through up-selling strategies while ensuring customer satisfaction • Meticulously complete and organize paperwork regarding deposits, overages/shortages, product transfers, and customer requests • Train new employees on Point of Sale system, returns, stocking and merchandising • Balanced excellent customer service with reliability of completing store upkeep tasks • Received customer complaints and negotiated solutions • Maintained or exceeded sales quotas through up-selling strategies while ensuring customer satisfaction • Meticulously complete and organize paperwork regarding deposits, overages/shortages, product transfers, and customer requests