Rachel Hinch
Senior Client Success Manager at Ware2Go- Claim this Profile
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Bio
Experience
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Ware2Go
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United States
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Transportation, Logistics, Supply Chain and Storage
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100 - 200 Employee
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Senior Client Success Manager
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Jan 2023 - Present
- Supports clients in the Wellness, Food & Beverage, and Beauty verticals to develop a streamlined supply chain operations strategy - Works closely with marketing, operations, and warehouse teams to ensure efficient omnichannel workflow through project management and process improvement - Leverages data-driven insights to develop strategic digital marketing and logistics initiatives
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Freelance Writer
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Dec 2019 - Present
Freelance writing, editing, and wardrobe styling
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WBX Commerce
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Advertising Services
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1 - 100 Employee
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Account Manager
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May 2021 - Jan 2023
- Supported clients in the Wellness, Food & Beverage, and Beauty verticals with eCommerce operations strategy on Shopify, Amazon, and other platforms - Worked closely with marketing, operations, and warehouse teams to ensure efficient omnichannel workflow through project management and process improvement - Leveraged data-driven insights to develop strategic digital marketing and logistics initiatives
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Account Coordinator
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May 2020 - May 2021
Baltimore, Maryland, United States - Worked closely with internal and external partners to ensure all client requests are completed in a timely manner - End-to-end account ownership from initiation to managing timelines and deliverables - Supported clients with their daily ecommerce needs such as sending in shipments, viewing their stock, and supervising their advertising campaigns - Provided clients with basic ecommerce education as needed - Helped clients navigate the Whitebox dashboard and use its tools -… Show more - Worked closely with internal and external partners to ensure all client requests are completed in a timely manner - End-to-end account ownership from initiation to managing timelines and deliverables - Supported clients with their daily ecommerce needs such as sending in shipments, viewing their stock, and supervising their advertising campaigns - Provided clients with basic ecommerce education as needed - Helped clients navigate the Whitebox dashboard and use its tools - Assisted the Account Management team with tasks
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Baltimore magazine
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United States
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Book and Periodical Publishing
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1 - 100 Employee
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Associate Editor, Style
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May 2019 - May 2020
Baltimore, Maryland Area - Wrote and edited lifestyle content, including contributions to the quarterly HOME section - Directed and styled photoshoots - Oversaw product sample logistics and press correspondence - Developed online content for Style & Shopping sections
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Style Intern
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Jan 2019 - May 2019
Baltimore, Maryland Wrote several stories for print and online; Assisted with fashion sample management and photoshoot styling.
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The Bridal Boutique
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United States
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Retail
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1 - 100 Employee
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Sales Operations and PR Coordinator
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Jan 2019 - Jun 2019
Columbia, Maryland Coordinated social media strategy across Instagram, Facebook, and Twitter; Maintained the store’s e-commerce website; Assisting with Reception and Sales tasks
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Jellyfish
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United Kingdom
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Advertising Services
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700 & Above Employee
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Display Executive
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Apr 2018 - Jan 2019
Baltimore, Maryland Area Developed and executed digital display media advertising using real-time bidding and digital marketing tactics for various clients across retail, e-commerce, food/drink, and B2B tech industries.
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Display Media Associate
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Jan 2018 - Apr 2018
Baltimore, Maryland Area As a participant of the Jellyfish Academy training program, I was responsible for assisting with the development and execution of digital display media advertising using real-time bidding ad operations and digital marketing tactics.
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Christian Louboutin
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France
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Retail Apparel and Fashion
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700 & Above Employee
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Press Intern
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Sep 2017 - Dec 2017
Greater New York City Area Assisted with fulfilling sample requests; Managed inventory through sample trafficking on fashion GPS; Maintained contact with key editors/stylists
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Daily Mirror
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United Kingdom
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Newspaper Publishing
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1 - 100 Employee
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Fashion Intern
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May 2017 - Jun 2017
London, United Kingdom Aided the fashion department in the upkeep of the fashion closet; Assisted on photoshoots; Wrote several stories for Daily Mirror’s Sunday magazine Notebook and Mirror Fashion online
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Marchesa
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United States
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Design
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1 - 100 Employee
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PR/Social Media Intern
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Feb 2017 - May 2017
New York, New York Assisted the Public Relations department with social media strategies, maintained inventory with sample tracking through Fashion GPS, assisted with fittings, and maintained correspondence with editors/stylists.
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Intern
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Dec 2015 - May 2016
New York, New York Directly assisted creative consultant in daily operations. Manage social media, blog posts, and press reports and correspondence for various fashion and skincare brands. Interpreted digital analytics for social and web content. Assisted with photo-shoots, styling and prepping clothing.
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College Fashionista
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United States
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Internet Publishing
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1 - 100 Employee
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Intern
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Aug 2015 - Dec 2015
New York, New York Brought in hundreds of readers to the CollegeFashionista website with monthly articles on trending campus styles.
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Education
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Fashion Institute of Technology
Bachelor's degree, Advertising and Marketing Communications -
Parsons School of Design - The New School
Certification, Fashion Business