Rachel Hill

Senior Event Specialist / Assistant to the Director of Outside Sales at A Classic Party Rental
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Contact Information
us****@****om
(386) 825-5501
Location
Indianapolis, Indiana, United States, IN
Languages
  • English Native or bilingual proficiency

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Credentials

  • Core Applicator license
    OISC Indiana State Chemist
    Jan, 2019
    - Oct, 2024
  • Tourism Convention and Event Management
    IUPUI
    May, 2007
    - Oct, 2024

Experience

    • United States
    • Events Services
    • 1 - 100 Employee
    • Senior Event Specialist / Assistant to the Director of Outside Sales
      • Jun 2019 - Present

      • Point of contact for Director of Outside Sales.• Onsite and remote event management and coordination of logistics for the Director of outside sales, including implementing and finalizing contracts, & communications with clients.• Train and coach senior event specialists, and new hires.

    • Office Manager /Senior Event Specialist
      • May 2016 - Jun 2019

      • Supervise and coach nine full-time event specialists to understand the basics and complexities of event sales management, in charge of employee training, scheduling, aiding in employee hiring, troubleshooting, and ordering in office supplies. • Manage the sales department’s daily operations, including establishing work priorities and assisting in resolving problems related to the department’s day-to-day operations.• Personally completed over 2200 special events each year while meeting a gross sales goal of $1,000,000. Show less

    • Senior Event Specialist
      • May 2008 - May 2016

      • Responsible for generating event sales, processing event rental contracts, preparing invoices, while maintaining client satisfaction and relations while working independently and in a team environment• Doubled Sales, meeting key performance indicators and exceeding goals, over 8 years.• Collaborate in the design of special events from start to finish. • Technical support for all customer inquiries and problems from initial planning stages through post event execution• Maintenance of all office file records and online support systems Show less

    • Customer Service Specialist
      • May 2005 - May 2008

      • Calling clients, promoting products and services, answering customer inquiries, closing sales, offering after-sale support, and reporting to managers.• Collaborated with brides, event planners and corporate planners to ensure events were appropriately supplied and on time. • Organization of new marketing efforts such as execution of monthly open houses and design layout of monthly showroom displays.• Coordination and routing of all daily deliveries with drivers• Maintenance of all office file records and online support systems• Tripled sales, meeting key performance indicators and exceeding goals, over 3 years. Show less

    • Managing Partner
      • Jan 2017 - Present

      • Responsible for overall leadership, growth and direction of Sugar Creek Tree Care; which includes budgeting, sales, advertising, employee management and providing exceptional customer service. • Responsible for administering accounts receivable, accounts payable, employee payroll through QuickBooks. • Responsible for purchasing supplies and heavy machinery. • Responsible for cash management, strategic planning and areas related to measuring company performance. • First point of contact for customers, responsible for achieving high levels of customer service and customer satisfaction. • Marketing Director-Responsible for all advertising and Social Media Content creation on Facebook and Instagram and Website Design through Wix.com. Show less

    • Owner/ Artisan / Social Media Coordinator
      • Jan 2019 - May 2022

      Owner/ Sales • Lead the day to day operations of all things small business and communication • Create Products to sell and market • Generate Sales and maintain customer satisfaction • Accounting, proficient in QuickBooks, Microsoft Office, and Shopify. • Website Design Social Media and Marketing Coordinator • Organize, create, and post content across social media platforms including Facebook, & Instagram. • List new products and maintain inventory on Etsy, and Shopify. • Website Design through Shopify and Wix.com • Perform daily social media analytics to gauge content performance • Monitor social media trends and competitive activity Show less

    • Special Event Coordinator
      • Oct 2011 - 2019

      • Onsite during the execution of special events to facilitate and monitor event timeline to ensure event runs smooth. • Collaborated with brides, party/event planners and corporate planners to ensure events were appropriately supplied and on time. • Coordinate event logistics, including registration and attendee tracking, presentation and materials support and pre- and post-event décor design set up and tear down. • Onsite during the execution of special events to facilitate and monitor event timeline to ensure event runs smooth. • Collaborated with brides, party/event planners and corporate planners to ensure events were appropriately supplied and on time. • Coordinate event logistics, including registration and attendee tracking, presentation and materials support and pre- and post-event décor design set up and tear down.

    • United States
    • Furniture and Home Furnishings Manufacturing
    • Assistant Store Manager
      • Jan 2003 - Dec 2005

      • Responsible for overseeing the store, employee training, employee scheduling, generating sales, and store design and display for new products. • Responsible for overseeing the store, employee training, employee scheduling, generating sales, and store design and display for new products.

    • United States
    • Events Services
    • 1 - 100 Employee
    • Special Event Administrative Assistant
      • Jan 2004 - May 2005

      • Responsible for selling, promoting, planning, coordinating, and supervising the execution of all banquets, special parties, and event functions • Preparation of all Banquet Event Orders, Event Proposals, Food and Beverage proposals. • Developed print and online advertising campaigns including website design, menus, and brochures • Organization of all office records, responsible for all department correspondence, filing, data entry, and switchboard operation • Responsible for selling, promoting, planning, coordinating, and supervising the execution of all banquets, special parties, and event functions • Preparation of all Banquet Event Orders, Event Proposals, Food and Beverage proposals. • Developed print and online advertising campaigns including website design, menus, and brochures • Organization of all office records, responsible for all department correspondence, filing, data entry, and switchboard operation

    • Mexico
    • 200 - 300 Employee
    • Office Administrative Assistant
      • Jan 2003 - Aug 2003

      • Mange the department's daily operations, including establishing work priorities and assisting in resolving problems related to the department's day-to-day operations. • Supervise and coach three full-time administrative assistants; maintaining files and updating records, providing administrative support, conducting research, assisting with project management, and handling correspondence. • Mange the department's daily operations, including establishing work priorities and assisting in resolving problems related to the department's day-to-day operations. • Supervise and coach three full-time administrative assistants; maintaining files and updating records, providing administrative support, conducting research, assisting with project management, and handling correspondence.

Education

  • Indiana University–Purdue University Indianapolis
    Bachelor's degree, Liberal Arts and Sciences, General Studies and Humanities
    2023 - 2025
  • Indiana University–Purdue University Indianapolis
    Minor, Business Administration and Management
    2023 - 2025
  • Indiana University–Purdue University Indianapolis
    Minor, Business/Corporate Communications
    2023 - 2025
  • Indiana University-Purdue University at Indianapolis
    Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
    2004 - 2007
  • Indiana University–Purdue University Indianapolis
    Certificate, Toursim Convention and Event Management
    2004 - 2007
  • Ball State University - College of Business
    Business, Management, Marketing, and Related Support Services
    2002 - 2004

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