Rachel Henderson
Business Development Representative at Tinker Federal Credit Union- Claim this Profile
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Bio
Experience
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Tinker Federal Credit Union
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Financial Services
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300 - 400 Employee
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Business Development Representative
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Jun 2017 - Present
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Midwest City Chamber of Commerce
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United States
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Public Relations and Communications Services
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1 - 100 Employee
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Membership Development Coordinator
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Oct 2016 - Jun 2017
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Wyndham Hotels & Resorts
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United States
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Hospitality
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700 & Above Employee
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Events & Catering Sales Manager
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Apr 2014 - May 2016
I work closely with clients to ensure their event is a success, and follow up with the client to get feedback after the event concludes. I manage client relations and also maintain employee and vendor relations. I work with both the chef and the client to choose a proper menu and pricing. I'm responsible for negotiating contracts with customers,maximizing sales,and meeting profit and financial expectations. I am continuously planning new promotions and initiatives, and contributing to business development.
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Ranchers Club
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Stillwater,Ok
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Supervisor
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Oct 2012 - Jan 2014
I was responsible for supervising the breakfast shift at this fine dining establishment. I arrived before the other employees, set up for breakfast, ensured that all other employees arrived on time and with the proper uniform, and ensured guest satisfaction throughout the shift. I also set up different catered events and was also responsible for bartending different events. While serving it was my responsibility to take food and drink orders and ensuring that the guests had the best possible experience possible.
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What's Cooking
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Oklahoma City, Oklahoma Area
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Intern
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May 2013 - Aug 2013
I Promoted the business to potential clients and assisted them in their food selection process. I gained knowledge about food preparation while I assisted in preparing food for catered events and for deli case in store front. It was my responsibility to deliver, set-up, serve, and take down catered events. I also prepared menus for different events, presented these menus to potential clients, and booked the event. I Promoted the business to potential clients and assisted them in their food selection process. I gained knowledge about food preparation while I assisted in preparing food for catered events and for deli case in store front. It was my responsibility to deliver, set-up, serve, and take down catered events. I also prepared menus for different events, presented these menus to potential clients, and booked the event.
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Oklahoma State University
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United States
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Higher Education
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700 & Above Employee
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Student @ Hospitality Days
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2013 - 2013
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The Summit at Shangri-La
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Monkey Island,Ok
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Lead Server
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Jun 2011 - Aug 2012
As the lead server I was responsible for assigning sections to all servers, inspecting the dining room prior to all shifts and at the end of all shifts. I was also in charge of leading the pre-shift meetings for both lunch and dinner. As a server I took food and drink orders as well as suggested presented and served. I created a training manual and training program and assisted in the creation of the server employee handbook. As well as serving and training, I also set up catered events, I was a bartender, and served as a liaison between the restaurant and the golf pro shop.
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Pizza Hut
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United States
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Restaurants
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700 & Above Employee
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Supervisor
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Feb 2008 - Jul 2012
I began as a server, but I was promoted to supervisor. As a supervisor I assigned server sections, made sure that the schedule was correct before it was posted, kept track of front and back of house labor hours, handled customer complaints, ensured guest satisfaction, and completed all paperwork at the beginning and end of the shift. I also was responsible for taking inventory once a week and inspecting all side work of employees. I began as a server, but I was promoted to supervisor. As a supervisor I assigned server sections, made sure that the schedule was correct before it was posted, kept track of front and back of house labor hours, handled customer complaints, ensured guest satisfaction, and completed all paperwork at the beginning and end of the shift. I also was responsible for taking inventory once a week and inspecting all side work of employees.
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Arvest Bank
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Banking
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700 & Above Employee
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Bank Teller
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Aug 2010 - Mar 2011
As a bank teller I would interact with guests on a daily basis,receive and count working cash at beginning and end of shift, identify customers, and validate and cash checks. I also performed specialized tasks such as preparing cashier's checks, personal money orders, issuing Traveler's checks and exchanging foreign currency. Once a week I would be responsible for counting the vault and ensuring the accuracy of the paperwork associated with the vault. As a bank teller I would interact with guests on a daily basis,receive and count working cash at beginning and end of shift, identify customers, and validate and cash checks. I also performed specialized tasks such as preparing cashier's checks, personal money orders, issuing Traveler's checks and exchanging foreign currency. Once a week I would be responsible for counting the vault and ensuring the accuracy of the paperwork associated with the vault.
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Education
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Oklahoma State University
Bachelor of Science (B.S.), Hotel and Restaurant Management -
Northeastern Oklahoma A&M College
Associate's degree, Business Administration and Management, General