Rachel Hawkins

Payroll and Benefits Manager at The City Mission
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Contact Information
us****@****om
(386) 825-5501
Location
Cleveland, Ohio, United States, US

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Experience

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Payroll and Benefits Manager
      • Sep 2023 - Present

    • Payroll and Benefits Specialist
      • Mar 2020 - Sep 2023

      Responsibilities include processing payroll, administering benefits, and other HR administrative functions. •Accurately completes bi-weekly payroll for all staff using Kronos •Accurately completes benefits administration for all employee benefits •Enters, maintains, and ensures accuracy of information in the payroll system including rates of pay, bonuses, paid leave, earnings, deductions, withholdings and taxes, as well as address and benefit changes •Administers FMLA and other… Show more Responsibilities include processing payroll, administering benefits, and other HR administrative functions. •Accurately completes bi-weekly payroll for all staff using Kronos •Accurately completes benefits administration for all employee benefits •Enters, maintains, and ensures accuracy of information in the payroll system including rates of pay, bonuses, paid leave, earnings, deductions, withholdings and taxes, as well as address and benefit changes •Administers FMLA and other leaves of absences •Maintains payroll reports and files including downloads from Kronos •Generates 403b reports and submits and ensures accuracy of 403b contributions each pay •Conducts benefit enrollment for New Hires in a timely and accurate manner •Reviews and approves Qualifying Life Events and Open Enrollment; submits accurate information to benefit partners and updates payroll deductions in Kronos •Communicates and implements annual benefits enrollment •Maintains current documentation for payroll and benefits processes •Allocates and approves all benefit invoices •Maintains all personnel systems and files, continuously auditing to ensure compliance •Ensures accuracy of employee’s benefits and time-off through Kronos •Reviews and processes all year-end filings including W-2s and 1095-Cs •Serves as primary contact for benefits and payroll vendors •Completes and analyzes ACA tracking and reporting through Kronos •Completes surveys, censuses, employment verifications, and other requests per TCM policy and in compliance with Federal, State, and local laws •Maintains postings for open positions via Kronos as needed •Onboards hired employees, accurately completing all paperwork, entering in Kronos, ensuring all laws and policies are followed •Maintains confidentiality and professionalism •Completes job assignments in a professional, timely and efficient manner; organizes and prioritizes work

    • Human Resources Assistant
      • Mar 2019 - Mar 2020

      As the HR Assistant at The City Mission, my primary focus is in payroll and benefits but also encompasses a variety of many other projects. •Implemented a new payroll system (from ADP to Kronos) by acquiring and uploading required spreadsheets and data, reviewing in high detail to confirm accuracy of data and parallel pay before the final payroll run, and explaining necessary steps for staff to enroll in the new system and how to use •Accurately complete bi-weekly payroll using Kronos… Show more As the HR Assistant at The City Mission, my primary focus is in payroll and benefits but also encompasses a variety of many other projects. •Implemented a new payroll system (from ADP to Kronos) by acquiring and uploading required spreadsheets and data, reviewing in high detail to confirm accuracy of data and parallel pay before the final payroll run, and explaining necessary steps for staff to enroll in the new system and how to use •Accurately complete bi-weekly payroll using Kronos (new) and ADP Workforce Now (previous) •Ensure payroll taxes, garnishments, and other withholdings are accurate •Maintain payroll reports and files •Generate 403b reports and submit and ensure accuracy of 403b contributions each pay •Onboard hired employees, accurately completing all paperwork, entering in Kronos, ensuring all laws and policies are followed •Conduct benefit enrollment for new hires in a timely and accurate manner •Assist in communicating and implementing annual benefits enrollment •Maintain all personnel systems and files in order to quickly and accurately report statistics •Ensure accuracy of employee’s benefits and time-off through Kronos •Complete surveys, censuses, employment verification, and other requests per TCM policy and in compliance with Federal, State, and local laws as directed •Maintain confidentiality and professionalism •Continuously audit personnel files to ensure compliance

    • United States
    • Insurance
    • 1 - 100 Employee
    • Personal Risk Advisor
      • Aug 2015 - Mar 2020

      As a licensed Property & Casualty insurance agent I primarily focus on sales but also help in service regarding the personal insurance needs of clients •Assess client risk by gathering information, inspecting properties, and advising on coverage recommendations to protect client assets •Develop insurance quotes, make sale presentations, and close sales •Issue and document all new business policies into agency management systems •Build rapport with current clients by answering… Show more As a licensed Property & Casualty insurance agent I primarily focus on sales but also help in service regarding the personal insurance needs of clients •Assess client risk by gathering information, inspecting properties, and advising on coverage recommendations to protect client assets •Develop insurance quotes, make sale presentations, and close sales •Issue and document all new business policies into agency management systems •Build rapport with current clients by answering questions and advising coverage via office meetings, phone calls, and emails •Work with all carrier programs and underwriters to successfully quote and write new business •Submit endorsement requests for existing policies and follow up on requested changes to confirm accuracy •Complete renewal reviews and rewrite policies where applicable to aid in client retention Show less As a licensed Property & Casualty insurance agent I primarily focus on sales but also help in service regarding the personal insurance needs of clients •Assess client risk by gathering information, inspecting properties, and advising on coverage recommendations to protect client assets •Develop insurance quotes, make sale presentations, and close sales •Issue and document all new business policies into agency management systems •Build rapport with current clients by answering… Show more As a licensed Property & Casualty insurance agent I primarily focus on sales but also help in service regarding the personal insurance needs of clients •Assess client risk by gathering information, inspecting properties, and advising on coverage recommendations to protect client assets •Develop insurance quotes, make sale presentations, and close sales •Issue and document all new business policies into agency management systems •Build rapport with current clients by answering questions and advising coverage via office meetings, phone calls, and emails •Work with all carrier programs and underwriters to successfully quote and write new business •Submit endorsement requests for existing policies and follow up on requested changes to confirm accuracy •Complete renewal reviews and rewrite policies where applicable to aid in client retention Show less

    • Office Manager
      • Jul 2014 - Jul 2015

      Below is an overview of responsibilities as the Office Manager at Sauder Eggs: -Schedule and conduct interviews, collaborate with supervisors about hiring, set up drug tests and physicals with an outside company, and complete new hire orientation -Assist supervisors with disciplinary and corrective actions for employees -Payroll responsibility includes weekly approvals, entering new employees into the system, and running hours analysis reports -Assist employees with questions… Show more Below is an overview of responsibilities as the Office Manager at Sauder Eggs: -Schedule and conduct interviews, collaborate with supervisors about hiring, set up drug tests and physicals with an outside company, and complete new hire orientation -Assist supervisors with disciplinary and corrective actions for employees -Payroll responsibility includes weekly approvals, entering new employees into the system, and running hours analysis reports -Assist employees with questions about benefits and paychecks -Process reimbursements through petty cash: maintain balance of petty cash drawer -Track employee hire dates and provide supervisors with the performance appraisals as needed -Work with the wellness coach on employee eligibility, posting information, and answering employee questions about the program -Order supplies for the office and keep an updated bulletin board of information -Take meeting minutes at all shift and safety meetings as well as prepare all paperwork -Organize and file all employee paperwork and accident reports with an emphasis on high discretion -Attending monthly meetings to remain up-to-date on Workers Comp and OSHA standards Show less Below is an overview of responsibilities as the Office Manager at Sauder Eggs: -Schedule and conduct interviews, collaborate with supervisors about hiring, set up drug tests and physicals with an outside company, and complete new hire orientation -Assist supervisors with disciplinary and corrective actions for employees -Payroll responsibility includes weekly approvals, entering new employees into the system, and running hours analysis reports -Assist employees with questions… Show more Below is an overview of responsibilities as the Office Manager at Sauder Eggs: -Schedule and conduct interviews, collaborate with supervisors about hiring, set up drug tests and physicals with an outside company, and complete new hire orientation -Assist supervisors with disciplinary and corrective actions for employees -Payroll responsibility includes weekly approvals, entering new employees into the system, and running hours analysis reports -Assist employees with questions about benefits and paychecks -Process reimbursements through petty cash: maintain balance of petty cash drawer -Track employee hire dates and provide supervisors with the performance appraisals as needed -Work with the wellness coach on employee eligibility, posting information, and answering employee questions about the program -Order supplies for the office and keep an updated bulletin board of information -Take meeting minutes at all shift and safety meetings as well as prepare all paperwork -Organize and file all employee paperwork and accident reports with an emphasis on high discretion -Attending monthly meetings to remain up-to-date on Workers Comp and OSHA standards Show less

    • Human Resources Assistant
      • May 2013 - Aug 2013

      As an intern at The City Mission, I learned and applied skills in the area of Human Resources. •Created a Human Resource Manual for The City Mission by identifying, compiling, and organizing all the responsibilities of the Human Resource Manager •Created a detailed 3-5 year plan for the organization •Conducted individual meetings and lead a staff meeting •Updated all job descriptions and identified exempt/nonexempt employee status •Gained a working knowledge of… Show more As an intern at The City Mission, I learned and applied skills in the area of Human Resources. •Created a Human Resource Manual for The City Mission by identifying, compiling, and organizing all the responsibilities of the Human Resource Manager •Created a detailed 3-5 year plan for the organization •Conducted individual meetings and lead a staff meeting •Updated all job descriptions and identified exempt/nonexempt employee status •Gained a working knowledge of 403(b) •Helped implement a new Payroll System; ADP to CPI-HR •Collected employee information and created an employee asset list •Researched performance bonus plans to be used by the organization •Created a staff development plan to focus on individual’s needs to benefit the organization •Analyzed insurance bills •Researched, read, and gained a working knowledge of the final regulations (consistent with the Affordable Care Act) regarding nondiscriminatory wellness programs in health group coverage •Learned the impact to companies with 50+ employees in relation to the Affordable Care Act •Participated in The City Mission’s Wellness Committee •Implemented an incentive for The City Mission’s Wellness Program Show less As an intern at The City Mission, I learned and applied skills in the area of Human Resources. •Created a Human Resource Manual for The City Mission by identifying, compiling, and organizing all the responsibilities of the Human Resource Manager •Created a detailed 3-5 year plan for the organization •Conducted individual meetings and lead a staff meeting •Updated all job descriptions and identified exempt/nonexempt employee status •Gained a working knowledge of… Show more As an intern at The City Mission, I learned and applied skills in the area of Human Resources. •Created a Human Resource Manual for The City Mission by identifying, compiling, and organizing all the responsibilities of the Human Resource Manager •Created a detailed 3-5 year plan for the organization •Conducted individual meetings and lead a staff meeting •Updated all job descriptions and identified exempt/nonexempt employee status •Gained a working knowledge of 403(b) •Helped implement a new Payroll System; ADP to CPI-HR •Collected employee information and created an employee asset list •Researched performance bonus plans to be used by the organization •Created a staff development plan to focus on individual’s needs to benefit the organization •Analyzed insurance bills •Researched, read, and gained a working knowledge of the final regulations (consistent with the Affordable Care Act) regarding nondiscriminatory wellness programs in health group coverage •Learned the impact to companies with 50+ employees in relation to the Affordable Care Act •Participated in The City Mission’s Wellness Committee •Implemented an incentive for The City Mission’s Wellness Program Show less

Education

  • Hiram College
    Management, Business Administration and Management, General
    2011 - 2014
  • Otterbein College
    English, Education
    2010 - 2011
  • Hiland High School
    2007 - 2010
  • Hiland High School
    2006 - 2010

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