Solutions Architect

• Apr 2022 - Present

Content & Marketing Operations Manager

• Sep 2018 - Jan 2022

Collaborates with the CEO to design, develop, and implement digital marketing strategies that support client business goals and provide an attractive return on investment Creates digital content to support clients’ marketing strategies Analyzes sales and marketing metrics, and forecasts market trends Develops content and strategy for internal marketing of Sapphire Strategy Understands content marketing and stays abreast of new approaches, applications, and broader technology trends Collaborates professionally both with colleagues and with clients, including adaptability to changing client requests and desire to meet client needs Show less

Content Marketer

• May 2018 - Nov 2018

Developed content strategy to ensure brand consistency and a streamlined consumer experience Implemented and curated front-end website design elements through WordPress Repurposed website content to attain new marketing goals and tone Researched and wrote weekly social media posts, utilizing various language styles Developed content strategy to ensure brand consistency and a streamlined consumer experience Implemented and curated front-end website design elements through WordPress Repurposed website content to attain new marketing goals and tone Researched and wrote weekly social media posts, utilizing various language styles

Intern

• Jun 2018 - Aug 2018

Researched client and competitor sources to develop copy that meets brand standards Wrote and edited effective and compelling blog posts for clients, utilizing SEO principals Participated in brainstorming and concept meetings to develop content schedule Researched client and competitor sources to develop copy that meets brand standards Wrote and edited effective and compelling blog posts for clients, utilizing SEO principals Participated in brainstorming and concept meetings to develop content schedule

Editorial Assistant

• Jul 2017 - May 2018

Researched, wrote, and edited articles and weekly blog posts on a variety of topics in AP style Assisted in the design and distribution of bi-weekly direct marketing campaign through Constant Contact platform Maintained Access database of 1,000+ subscribers to monthly accounting newsletter to ensure accuracy of invoice and payment Created custom proposals and contracts for speaking engagements, preserving overlapping deadlines Assisted in day-of coordination of a three-day conference involving 100+ accounting firm managing partners and CEOs Show less

Team Leader

• Apr 2017 - Jul 2017

Supported staff team in evaluating standardized test materials to maintain a balance of speed and production Performed supervisory functions such as read-behind reports to provide a high level of inter-reader reliability Completed advanced data entry of sensitive testing information to minimize errors and improve quality Supported staff team in evaluating standardized test materials to maintain a balance of speed and production Performed supervisory functions such as read-behind reports to provide a high level of inter-reader reliability Completed advanced data entry of sensitive testing information to minimize errors and improve quality

Assistant Manager

• Jun 2012 - Apr 2017

Authorized daily employee timetable by increasing or reducing hours establishing a level payroll ratio Earned above average company sales percentage through balanced promotion of specialized products Processed customer sales and payments with pleasure demonstrating positive brand image Authorized daily employee timetable by increasing or reducing hours establishing a level payroll ratio Earned above average company sales percentage through balanced promotion of specialized products Processed customer sales and payments with pleasure demonstrating positive brand image

Caregiver

• Jul 2013 - Jul 2014

Supervised 25+ mentally and physically handicapped children under age 18 increasing enjoyment Stimulated emotional responses and encouraged verbal expression in non-verbal clients inspiring a healthy lifestyle Developed client-specific plans of action contingent on behavior patterns to aid in emotional de-escalation Supervised 25+ mentally and physically handicapped children under age 18 increasing enjoyment Stimulated emotional responses and encouraged verbal expression in non-verbal clients inspiring a healthy lifestyle Developed client-specific plans of action contingent on behavior patterns to aid in emotional de-escalation

Editorial Intern

• Jan 2014 - May 2014

Edited accepted fiction and poetry pieces for review by head editor to provide additional round of revising Catalogued fiction and poetry submissions on Access database to maintain an organized office atmosphere Corresponded with contributors and subscribers addressing concerns of payment and products to preserve clarity of communication Edited accepted fiction and poetry pieces for review by head editor to provide additional round of revising Catalogued fiction and poetry submissions on Access database to maintain an organized office atmosphere Corresponded with contributors and subscribers addressing concerns of payment and products to preserve clarity of communication

Tutor

• Jan 2012 - Jun 2013

Facilitated English as a second language to 5+ children under the age of 12 enabling effective communication Coached a young non-English speaking child, advancing reading comprehension from an established level of 1 to 3, in less than one year Facilitated English as a second language to 5+ children under the age of 12 enabling effective communication Coached a young non-English speaking child, advancing reading comprehension from an established level of 1 to 3, in less than one year