Experience

Home Group

• Australia
• Real Estate
• 1 - 100 Employee

• Prestart consultant

  • Jun 2023 - Present



Beacon Lighting

• Australia
• Retail
• 200 - 300 Employee

• • Nov 2021 - Jun 2023

• • Jan 2017 - Oct 2021

• • Nov 2015 - Jan 2017



Spotlight Retail Group (SRG)

• Australia
• Retail
• 700 & Above Employee

• Department Manager

  • Apr 2013 - Oct 2015

  Fortnightly store catalogue set up, weekend special set up, stock merchandising and clearance set up, interviewing and employment of new staff, training staff in policies and procedures, customer service, department and sub department sales monitoring and action planning, maximising gross margin and optimising expenses, stock management along with current store promotions, ticketing, maintenance of department in regards to presentation and flow of product, new season product launches and promotions, managing team in department and whole store and delegation, organising of in store events such as kids club, craft month and demonstrations, resolving and handling customer complaints, daily cash handling procedures including morning till prep and afternoon banking, conference call participation, attendance of future leaders program, yearly conferences and product launches, weekly store communication actions, monitoring stock flow in despatch and guidance of procedure. Show less



Minkz Furniture & Homewares

• Melville,perth, wa

• Store Manager

  • Dec 2012 - Mar 2013

  Assisting in sales in furniture to clients, training and sales development of staff, daily sales figures updates and emails to company owners, organising of payment history and deliveries to clients, stock maintenance including merchandising and receivables. Rostering of staff, interior design advice to clients, monitoring of team sales targets, training staff in updated delivery system from paper to computer. General housekeeping and maintenance. Assisting in sales in furniture to clients, training and sales development of staff, daily sales figures updates and emails to company owners, organising of payment history and deliveries to clients, stock maintenance including merchandising and receivables. Rostering of staff, interior design advice to clients, monitoring of team sales targets, training staff in updated delivery system from paper to computer. General housekeeping and maintenance.



The Nuance Group

• Switzerland
• Retail
• 300 - 400 Employee

• Night Supervisor

  • May 2012 - Dec 2012

  Staff training in procedure and product knowledge, customer service and sales, informing customers of duty free allowances to multiple countries and airlines, store maintenance and refill, overseeing pick and packing process from sale to handover, organising team member placement in three stores at once in accordance to flight arrival and departure times, sales monitoring and target goals of team members, security procedure maintenance, counting and banking of tills and float. Staff training in procedure and product knowledge, customer service and sales, informing customers of duty free allowances to multiple countries and airlines, store maintenance and refill, overseeing pick and packing process from sale to handover, organising team member placement in three stores at once in accordance to flight arrival and departure times, sales monitoring and target goals of team members, security procedure maintenance, counting and banking of tills and float.



Sportsgirl

• Australia
• Retail
• 300 - 400 Employee

• Store Manager

  • Oct 2007 - Apr 2012

  Rostering of staff, training in policies and procedures as well as customer service expectations and product knowledge, receiving and unpacking of stock deliveries, visual merchandising of store, reaching weekly, monthly and quarterly sales targets, general housekeeping of store, customer service including personal styling advice and assistance, holding regular store meetings for product knowledge and company direction, interviewing and employment of new staff, manager conference attendance yearly, loss prevention maintenance including store stocktakes, monthly store seasonal set ups, markdown set ups, sales set ups, morning conference calls on sales and store development, weekly department performance analysis and action planning . Show less