Branch Manager

• Dec 2022 - Present

Human Resources Director

• Feb 2022 - Sep 2022

In charge of directing all HR disciplines from Recruitment. learning and development, Benefits, payroll and support compensation. In charge of implementing HR Policies and implementing the HRIS system. Support 25 managers and 220 employee located in eight locations across the Island. In charge of directing all HR disciplines from Recruitment. learning and development, Benefits, payroll and support compensation. In charge of implementing HR Policies and implementing the HRIS system. Support 25 managers and 220 employee located in eight locations across the Island.

Director Of Operations - HR Support

• Sep 2021 - Feb 2022

Support US East Region & PR

Director of Operations - IFM Accounts & Talent Management

• Jan 2021 - Aug 2021

As part of the IFM business leadership and in collaboration within the segments, and business areas; this position will ensure proper oversight of the IFM portfolio of accounts including retention, re-bid, and both new and horizontal sales processes that are part of the Segment Retention strategy. This role will also ensure client satisfaction with Sodexo IFM services and secondarily support continued opportunities for the company. ▪ Participate in regular business meeting with Operations, Sales, Finance, Business Excellence, Human Resources, EHS and Quality to better understand the business. ▪ Support Clients-facing meeting to support business growth.▪ Participate in bids and assist in documenting RFP’s questionnaires. ▪ Designed and in charge of facilitating the onboarding program for new managers. ▪ Developed, designed, and deployed a Talent management initiative to retain talent. Show less

HR Manager - Above Unit

• Oct 2016 - Jan 2021

• Supported the facilities management operations for manufacturing and food services in all HR disciplines full Recruitment cycle, full training cycle using ADDIE Model, benefits, performance management, risk management among other. • Served as an onboarding learning facilitator by incorporating the Instructor-led and virtual formats.• Implemented the New Managers Onboarding program and HR Boot Camp for leaders across the FM Corporate Service Segment and collaborated with the Energy & Resources segment. • Collaborated with Learning & Development to facilitate the Frontline Supervisor Spanish Program for Sodexo North America US & PR Region. • Provide coaching and mentoring to managers and employees, which includes developmental plans, training, resources, and opportunities. • Educated and trained exiting managers and employees on HR policies, plans, programs, practices, processes, and tools.• Implemented New Managers Onboarding and HR Booth camp for leaders with direct reports. • Manage HR Operations of about 350 + employees, 36 managers, Three directors, 2 VPs. • In charge of managing and implementing the HR Compliance & Workplace Risk managementfor new and existing accounts. • Served as a strategic consultant and work with operations to positively impact the business.• Maintained records and reports necessary to comply with Company, government, and accrediting agency standards, regulations, and codes.• Responded inquiries regarding HR plans, programs, and policies and procedures by following Sodexo policy.• Frequent interactions with Senior Leaders.• Acted as a liaison between field Human Resources Offices, corporate, customers, clients, and suppliers.• Provided analysis, reporting, and general support for the administration of HR programs within a Division.• Participated in various HR initiatives and special projects. Show less

Human Resources Manager

• May 2014 - Oct 2016

 Managed HR Operations and oversee operations of over 900 employees.  Supervised three employees, one Receptionist/ HR assistant, Compliance Rep, and HR Specialist.  Supported pharmaceuticals & manufacturing contracts.  In charge of all HR disciplines including all recruitment cycle, Training and Development ADDIE Model, and HR Compliance.  Managed HR Operations and oversee operations of over 900 employees.  Supervised three employees, one Receptionist/ HR assistant, Compliance Rep, and HR Specialist.  Supported pharmaceuticals & manufacturing contracts.  In charge of all HR disciplines including all recruitment cycle, Training and Development ADDIE Model, and HR Compliance.

HR Advisor/HR Generalist

• Feb 2013 - May 2014

 Supported LATAM - Americas Region and Puerto Rico HRM’s from (11) countries including Central, South America, and the Caribbean’s.  Supported all Human Resources disciplines such as training, and performance improvement, entire recruitment cycle (management and executive positions, labor law, benefits, compensation, talent management, employee relations, among others. AT Johnson Controls  Supported site clients in Human Resources disciplines such as training, and performance improvement, entire recruitment cycle, labor law, benefits, compensation, talent management, employee relations, among others. Show less

HR Consultant

• Apr 2011 - Aug 2013

In charge of managing HR functions for clients. In charge of managing HR functions for clients.

CS Benefits Administration Manager

• Aug 2010 - Apr 2011

Manage HR Benefits Administration for customers who outsource HR services. Had 3 direct report supervisors and 15 employess who supported administrative and call center operations. Manage HR Benefits Administration for customers who outsource HR services. Had 3 direct report supervisors and 15 employess who supported administrative and call center operations.

HR Consultant

• Jun 1998 - Oct 2008

From 2005 - 2008 HR Consultant and Analyst for Learning & Development and Benefits. 1998-2005 - worked different job roles from Provider Contracting Representative, CS Supervisor, up to Account Installations Manager. From 2005 - 2008 HR Consultant and Analyst for Learning & Development and Benefits. 1998-2005 - worked different job roles from Provider Contracting Representative, CS Supervisor, up to Account Installations Manager.