Experience

infineo

• United States
• Financial Services
• 1 - 100 Employee

• Creative Designer

  • Feb 2023 - Present

  • Develop a brand strategy • Manage social media • Create content for social channels • Complete whiteboard animation videos • Complete graphic design assignments as required • Develop a brand strategy • Manage social media • Create content for social channels • Complete whiteboard animation videos • Complete graphic design assignments as required



Corvolo

• Canada
• Software Development

• Graphic Designer

  • Nov 2022 - Dec 2022

  • Completed graphic designs and infographics as assigned • Completed graphic designs and infographics as assigned



Leonardo Worldwide Corporation

• Canada
• Advertising Services
• 1 - 100 Employee

• Accounting Specialist

  • 2018 - Oct 2022

  • Reviewed, coded, and input all invoices received as well as employee expense reimbursements• Prepared bi-monthly cheque runs for AP and maintained monthly expense reports - investigated and solved discrepancies• Recorded deposits and disbursements, managed company credit cards, assisted in month-end closing procedures, as well as maintained fixed assets and prepaid expense schedules• Completed monthly assignments of accounts receivable tasks • Reviewed Health and Safety protocols and assisted in the implementation and compliance of best practices and required regulations Show less

• Sr. Accounts Receivable, Accounts Receivable

  • 2013 - 2018

  • Promoted to Senior role within two years• Worked closely with the AR Manager to increase efficiency and processes, reviewed/enforced contracts, and reconciled complex issues concerning billing to ensure timely payment on a portfolio of corporate and independent accounts • Co-developed procedures and created training materials/manual - trained new staff in the AR role• Built and maintained healthy business relationships with customers and internal teams - worked closely with sales representatives to negotiate contract terms for delinquent accounts Show less



Sheridan Nurseries Limited

• Canada
• Retail
• 100 - 200 Employee

• Administrative Assistant

  • 2012 - 2013

  • Prepared and managed a variety of business reports, documents, and correspondence • Communicated verbally and in writing to answer customer inquiries and provided information • Researched customer and contractor accounts and rectified errors and inconsistencies • Input and managed invoices and credits, maintained schedules and calendars, organized internal events, recorded/distributed minutes of meetings, and ensured inventory of office supplies • Prepared and managed a variety of business reports, documents, and correspondence • Communicated verbally and in writing to answer customer inquiries and provided information • Researched customer and contractor accounts and rectified errors and inconsistencies • Input and managed invoices and credits, maintained schedules and calendars, organized internal events, recorded/distributed minutes of meetings, and ensured inventory of office supplies



Platinum Naturals

• Canada
• Health, Wellness & Fitness
• 1 - 100 Employee

• Admin/ Customer Care Representative

  • 2011 - 2011

  • Provided exceptional customer service and administrative support to external and internal customers - developed strong relationships with retailers fulfilling their needs in a timely basis • Received and accurately processed product orders, input data, and processed invoices for purchase orders • Developed a Customer Care Training Manual outlining the CCR role to increase efficiencies and document processes • Provided exceptional customer service and administrative support to external and internal customers - developed strong relationships with retailers fulfilling their needs in a timely basis • Received and accurately processed product orders, input data, and processed invoices for purchase orders • Developed a Customer Care Training Manual outlining the CCR role to increase efficiencies and document processes



Indigo

• Canada
• Retail
• 700 & Above Employee

• Cash Management Supervisor

  • 2009 - 2011

  • Coached staff and trained new employees - responsible for daily and weekly administrative duties including, the bank deposit, cash count for safe, cashier tracking log, corporate sale invoices, banking and sales reports• Assisted with planning, coordinating, and executing local and community events in store• Supervised the cash line and approved refunds, exchanges, price-overrides, and staff purchases

• Customer Service Representative/Cashier

  • 2007 - 2009

  • Shared customer feedback regarding highly requested items with the leadership team• Assisted with setting up monthly planograms, promotions and ensured merchandise was displayed according to merchandising standards - Promoted and sold the IRewards program