Rachel Duclay

RBT at Solving Autism, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Charlotte Metro
Languages
  • German -

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Bio

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Credentials

  • Certified Service Consultant
    ASE
    Oct, 2017
    - Oct, 2024
  • RBT
    -
    Feb, 2021
    - Oct, 2024
  • Insurance Agent
    NCDOI
    Mar, 2019
    - Oct, 2024

Experience

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • RBT
      • Feb 2021 - Present
    • Software Development
    • Delivery Driver
      • Oct 2020 - Feb 2021
    • United States
    • Software Development
    • 700 & Above Employee
    • Delivery Driver
      • Apr 2019 - Feb 2021
    • Medical Practices
    • 1 - 100 Employee
    • Behavior Specialist
      • Aug 2020 - Jan 2021
    • United States
    • Automotive
    • 1 - 100 Employee
    • Service Advisor
      • Jan 2020 - Jul 2020

      I was responsible for greeting customers and handling their vehicle service needs. It was my job to manage my time in an effective way to ensure each customer received a high level or customer service while advising them of their vehicle needs. Within my time I exceeded monthly sales goals and provided a high level of customer care. I was responsible for greeting customers and handling their vehicle service needs. It was my job to manage my time in an effective way to ensure each customer received a high level or customer service while advising them of their vehicle needs. Within my time I exceeded monthly sales goals and provided a high level of customer care.

    • Marketing Coordinator
      • Dec 2019 - Jan 2020

      I was responsible for sales and promotion of a selected product through event management. Within my first month I completed the training requirements to be promoted and exceeded company goals. I was responsible for sales and promotion of a selected product through event management. Within my first month I completed the training requirements to be promoted and exceeded company goals.

    • United States
    • Construction
    • 1 - 100 Employee
    • Service Coordinator
      • Jun 2019 - Dec 2019

      As receptionist I was responsible for answering and directing phone calls, maintaining office organization through filing and computer documentation, and assisting the accounting department as needed. As service coordinator I was responsible for scheduling the technicians to job sites each day and ensuring they have the necessary paperwork and equipment to complete their tasks. I assisted the service manager and project manager in meeting deadlines and oversaw a major service account. As receptionist I was responsible for answering and directing phone calls, maintaining office organization through filing and computer documentation, and assisting the accounting department as needed. As service coordinator I was responsible for scheduling the technicians to job sites each day and ensuring they have the necessary paperwork and equipment to complete their tasks. I assisted the service manager and project manager in meeting deadlines and oversaw a major service account.

    • Motor Vehicle Manufacturing
    • 400 - 500 Employee
    • Service Manager
      • Nov 2016 - Mar 2019

      Work to ensure customers receive the best service possible for all of their automotive needs. Ensure paperwork is filled out and filed correctly. Keep in contact with the corporate office in a professional manner to ensure proper store function. One of the key aspects of this job is to be able to manage time and the service area to ensure customers get the repairs they need in a timely fashion. Work to ensure customers receive the best service possible for all of their automotive needs. Ensure paperwork is filled out and filed correctly. Keep in contact with the corporate office in a professional manner to ensure proper store function. One of the key aspects of this job is to be able to manage time and the service area to ensure customers get the repairs they need in a timely fashion.

    • United States
    • Technology, Information and Internet
    • 700 & Above Employee
    • Insurance Sales Agent
      • Jun 2015 - Oct 2016
    • Intern
      • Jan 2015 - May 2015

      As an intern for this office I am responsible for a social media presence and event planning. It is my duty to market the office in a positive light and restructure the social media accounts to become tools for student success. My duties also include assisting my supervisors with daily tasks and offering personal assistants to students. As an intern for this office I am responsible for a social media presence and event planning. It is my duty to market the office in a positive light and restructure the social media accounts to become tools for student success. My duties also include assisting my supervisors with daily tasks and offering personal assistants to students.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Student Assistant
      • Sep 2011 - May 2015

      This position is working with four different departments on the Wingate campus, mathematics, sociology, psychology, and communication. My daily duties include copying, filing, and assisting faculty and staff. I also perform administrative duties including correspondence between departments, ensuring office deadlines are met, and training new assistants. This position is working with four different departments on the Wingate campus, mathematics, sociology, psychology, and communication. My daily duties include copying, filing, and assisting faculty and staff. I also perform administrative duties including correspondence between departments, ensuring office deadlines are met, and training new assistants.

    • 700 & Above Employee
    • Employee
      • Jun 2014 - Jul 2014

      While employed for Chick-Fil-A I was a dinning room hostess. I interacted with customers, offering them personalized service, as well as keeping the dining area clean. While employed for Chick-Fil-A I was a dinning room hostess. I interacted with customers, offering them personalized service, as well as keeping the dining area clean.

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 500 - 600 Employee
    • Data Entry
      • Jul 2013 - Aug 2013

      Entered data values for packages to be shipped. Packaged Boxes. Inventory. Sorted and shipped orders received. Entered data values for packages to be shipped. Packaged Boxes. Inventory. Sorted and shipped orders received.

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Housekeeping
      • May 2012 - Jul 2012

      Made beds, washed laundry, vacuumed, swept, mopped, cleaned bathrooms/showers, cleaned kitchens. Overall: cleaned Beach condos and resorts Made beds, washed laundry, vacuumed, swept, mopped, cleaned bathrooms/showers, cleaned kitchens. Overall: cleaned Beach condos and resorts

Education

  • Southern New Hampshire University
    Master's degree, Psychology
    2017 - 2019
  • Liberty University
    Master’s Degree, Counseling Psychology
    2015 - 2017
  • Wingate University
    Bachelor of Science (B.S.), Psychology
    2011 - 2015
  • West Columbus High School
    2007 - 2011

Community

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