Executive Assistant To Chief Executive Officer

• Mar 2022 - Present

•Serves as the primary point of contact and liaison for internal and external employees and stakeholders on all matters pertaining to the CEO. •Manages the CEO’s day-to-day schedule, determining priorities and making changes as needed, informs CEO of upcoming commitments and provides follow-up on various responsibilities. •Coordinates and makes travel arrangements for the CEO and other staff as needed, including transportation, accommodations, and meal reservations. •Arrange and handle all logistics for Board, Committee and Directors’ meetings and events: schedule meetings; draft agendas; develop, compile, and distribute presentation materials; and record meeting minutes while adhering to compliance with applicable rules and regulations set in bylaws. •Serves as the CEO’s liaison to the MCH Board of Managers, Inc. Directors, Advisory Board and Board Committees and Senior Leadership Team. •Serves as Assistant to the Secretary for the Board of Directors. •Responds to requests from the Board of Managers and the Senior Leadership Team. •Simultaneously and regularly manages and updates information, documents, and schedules for 5 Committees, the Board of Managers and the Board of Directors. •Prepares correspondence, documents, policy, process and procedure manuals and other forms as requested. •Evaluate and assist in developing office policies and procedures for improved work flow and anticipate future needs as organization grows. •Assist in the selection of vendors and purchase equipment, services, and supplies necessary for operation of organization. •Prepares and submits electronic meeting platform (Zoom) to all members for meetings to include reminders and updates. •Prioritizes conflicting needs and handles matters professionally and proactively. •Provide event management support as requested. •Utilizes Microsoft Excel, PowerPoint and Word, Google Drive, Zoom, Basecamp, JotForm, Canva, Doodle polls, and Adobe. Show less

Realtor 601-977-9411

• Mar 2022 - Present

Room Supervisor

• Feb 2017 - Present

•Conducts test day check-in procedures such as identifying and admitting examinees to the test room. •Provides an environment conducive to testing and adheres to ACT test room requirements and regulations. •Administers the test by distributing test materials, reading verbal instructions, and monitoring testing progress. •Records detailed documentation of attendance, seating charts, test booklets, and any irregularities. •Collects and accounts for all answer documents and test booklets and returns to the Test Coordinator upon completion of the test. Show less

Training Senior Supervisor

• Jul 2019 - Jan 2022

Senior Learning and Development Analyst and Lead Trainer

• Aug 2018 - Jul 2019

●Oversaw the training team, including creating training schedules, assigning classes to trainers, room scheduling, meeting preparation, equipment and room set up, material preparation, and maintaining departmental procedures.●Analyzed the training program and recommended solutions and improvement opportunities.●Prepared for and conducted technical and soft skills training, HIPAA, security awareness, customer service and call center new hire training, new employee orientation and Division of Medicaid staff training. ●Revised course material and developed course content for new courses which included development of training manuals and course surveys.●Conducted needs assessments and submitted instructional design documents for new training classes.●Consulted with management, supervisors, and employees to assess training needs and needs of other departments.●Evaluated and improved training methods used in existing classes.●Sent out training notices and reminders, registered students for classes, prepared and reviewed training evaluations and completed related administrative duties.●Reported on training outcomes, course completion, and tracked corporate compliance of required training hours.●Developed post class reports, annual training reports, auditing documentation, workflow processes, procedure manuals and quarterly training plans.●Reviewed reports, materials, and documentation for quality assurance.●Tracked completion of corporate compliance training and additional staff training using Knowledge Connection and spreadsheets.●Utilization of Envision SSO, Mississippi Medicaid Management System (MMIS), Brainshark, Articulate, Microsoft Teams, Microsoft Suite (Excel, Outlook, Publisher, PowerPoint, Word) and Visio. Show less

Workforce Development Specialist

• Sep 2017 - Jun 2018

●Developed efficient infrastructure for facilitating behavioral health and substance use prevention workforce development activities through a contract with the Mississippi Department of Mental Health Bureau of Alcohol and Drug Services (MSDMH BADS). ●Assessed training and educational needs of the Mississippi behavioral health workforce through needs assessments, including focus groups and surveys. ●Developed and facilitated evidence-based, culturally appropriate, interactive and engaging in-person and online training content that responded to adult learning styles. ●Prepared training facility for facilitation of training, including preparing materials, supplies, setting up audio/visual equipment, and room set-up. ●Selected and/or developed training aids and curriculum including handouts, PowerPoint presentations, modules and other relevant aids. ●Prepared, collected and processed pertinent information to allow participants to earn continuing education credits through the training program. ●Conducted relevant evaluation of the workforce development program and utilized data to revise or recommend changes in instructional objectives and methods. ●Assisted in securing subject-matter experts for various related topics, coordinates off-site training and events. ●Collected and compiled training and participant data for the use in agency, funder, and general reports. ●Developed content for a workforce development training catalog. ●Managed, developed, wrote, and updated content for agency website and agency social media sites. ●Promoted the workforce development program through development of marketing materials, promotional items, social media, email distribution and a web site. ●Prepared reports and evaluation information to submit pursuant to contract requirements. ●Engaged in cross-training on substance abuse prevention and treatment. Show less

Workforce Development Coordinator

• Aug 2014 - Sep 2017

•Aggressively worked with business and industry in the identification of educational and training needs •Provided non-credit, continuing education class offerings that met the needs of local business and industry. •Assisted in the development of customized training programs and courses. •Conducted numerous telephone conversations, e-mail communications, and visits while marketing training opportunities to potential clients answering questions, replying to issues, and answering inquiries. •Helped in locating of instructors to develop and delivering current, state-of-the-art workplace programs. •Coordinated with other staff personnel to follow-up on all client requests, including such things as classroom arrangements, materials, registrations, assessments, and numerous other activities involved and the delivery of services. •Developed and coordinated course calendars and program advertisements to promulgate workforce training opportunities. •Registered participants for non-credit courses and provided instructor with information to register participants. •Operated and set-up equipment such computers, computer projection equipment, etc. •Assisted in the preparation of budgets and annual reports. •Wrote project MOUs and inputted project management data. •Acted as Web and social media administrator for the workforce development department. •Participated in various boards, partnerships, and advisory groups with which the college was connected. Show less

Adjunct Instructor

• Aug 2014 - Dec 2014

•Taught Social and Professional Development and Interpersonal Communications via online Learning Management System (LMS) (Blackboard) •Developed and managed syllabus materials. •Selected assignments, testing and/or online discussion exercises that permitted measurement of performance relative to standardized learning objectives. •Coordinated courseware and curriculum •Facilitated class instruction •Administered evaluations of student performance based on course deliverables and course rubrics. •Adhered to university protocol and reporting guidelines. •Submited grades for any assignments, discussion board exercises, and exams and course completion. •Submited grade rosters to the Registrar’s Office periodically Show less

Program Director and Training Specialist

• Nov 2005 - Jul 2014

•Developed, planned, coordinated, marketed and executed multiple workforce development programs, training activities, conferences, special events, staff development and meetings in the behavioral and public health industries annually. •Regularly provided presentations, staff development activities and training. •Responsibilities included all aspects of event management including site selection, locating speakers, course selection, registration management, production of event materials, ordering/purchasing supplies and refreshments and on-site management. •Wrote, edited, and coordinated production and distribution of workforce development catalog, newsletters, state and federal grant reports, and other publications. •Managed, developed, wrote and updated content for websites and agency social media sites. •Evaluated and assessed training program, develop and facilitate courses. •Managed the renewal process for licensures and certification credits for various professions. •Managed and coordinated the organization’s largest grant and ensures agency complies with minimum operational standards. •Experience in preparing, writing and assisting in the preparation of various grant applications and reports. •Prepared and maintained documentation necessary for agency certification through the Mississippi Department of Mental Health as well as responding to desk reviews, program monitoring and agency site visits. •Maintained public relations and acted as a liaison between community, state agencies, advisory board members, and school personnel. •Administered the organization’s student drug testing grant. •Transformed the organization’s workforce development program to better direct logistics, establish a more efficient contact database, increase participant base, establish the annual training catalog, incorporate a more effective evaluation measure, updated and added course selections and expanded to include treatment workshops. Show less

Adjunct Instructor

• Jan 2004 - May 2011

•Developed and maintained an online course through development of syllabus, assignments, online discussion exercises, teacher-student interaction, grading assignments, test development and administration, recording grades and record-keeping. •Taught assigned class in accordance with learning objectives and session plan outlines. •Administered evaluations of student performance based on course deliverables and course rubrics. •Provided technical assistance and student support and motivation techniques. •Follow procedures related to the Registrar's Office, including grade reports and deadlines, attendance record reports, withdrawal deadlines, mid-semester progress reports, and the like. Show less

Program Coordinator

• Jan 2005 - Nov 2005

•Lead in project development, planning and implementation under a state-funded grant. Provided materials and reports to met grant goals and objectives. •Developed and facilitated curriculum and instruction for use with college students and high-risk youth. •Served as a liaison between coalition members, project director, and the community •Lead in project development, planning and implementation under a state-funded grant. Provided materials and reports to met grant goals and objectives. •Developed and facilitated curriculum and instruction for use with college students and high-risk youth. •Served as a liaison between coalition members, project director, and the community