Rachel Cropper

Vice President of Community Engagement at The Urban Renewal Center
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Contact Information
Location
Norfolk, Virginia, United States, US

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Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Vice President of Community Engagement
      • 2021 - Present

      Director of Homeless Employment Services From December 2021 - December 2022 Shelter Director from August 2021-December 2021 Director of Homeless Employment Services From December 2021 - December 2022 Shelter Director from August 2021-December 2021

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Crisis Intervention Specialist
      • Jun 2020 - Jul 2021

      -ServeD as the first point of contact for victims of domestic violence and/or sexual assault through answering Crisis Hotline calls. -Offered support to individuals who are in crisis, referring them to appropriate resources, partnering alongside them in safety planning, and aiding in ensuring safety through identifying and working towards solutions. -Met with clients at the YWCA, providing information and assistance in crisis or if seeking additional resources. Accompany clients to medical offices in the event of domestic violence or sexual assault. Show less

    • S.A.F.E. Domestic Violence Shelter and Child Advocacy Center Intern
      • May 2019 - Aug 2019

      -Assisted advocates with the planning and execution of casework for shelter clients and children. -Shadowing and assisting in regularly scheduled client and advocate meetings with the goal of lifestyle adjustments and increased stability for the purpose of a successful transition to independent living outside the context of the previous abuser. -Conducted routine accountability check in’s of clients and shelter living spaces. Assisted in supervising court order family visitation and parent courses in the event of a parent temporarily losing custody of their child or children. -Witnessed forensic interviews with children that have abuse history with the supervision of authorized staff and law enforcement. -Co-facilitated support groups for shelter clients and prevention education in local school programs. -Administrative tasks as assigned including but not limited to; organization of shelter resources and classified client information. Supported advocates through the completion of necessary paperwork, intake information, and providing documentation of notes, etc. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Senior Admissions Coach
      • Nov 2018 - Apr 2019

      - Supervised a team of approximately 15 Admissions Counselors in order to disseminate counseling skills, upcoming training updates and procedures, and effectively manage admission processes for School of Psychology and Counseling.- Assisted with coordination of enrollment strategy in order to meet goals for School of Psychology and Counseling and the associated programs.- Conducted individual team member and team trainings and address various needs, in order to promote growth and team unity.- Observed and took note of recorded calls and live calls, in order to address call behaviors and address areas of improvement. Show less

    • Admissions Coach
      • Mar 2018 - Nov 2018

    • Senior Admissions Counselor
      • Jan 2018 - Mar 2018

    • Admissions Counselor
      • Aug 2017 - Jan 2018

    • United States
    • Religious Institutions
    • 1 - 100 Employee
    • Family Ministry Specialist
      • Jul 2015 - Jul 2017

      - Act as primary support for and assist in management of a team of 8 ministry leaders that compose the RH Family Ministry Team. - Handle communications with parents of children/students and volunteers for all campuses.- Manage logistics of all Family Ministry planning, coordination and follow-up on all aspects of ministry programs and events.- Oversee project and event planning and execution. Make necessary reservations for events and handles product and transportation rentals, as well as working with the facility scheduler to coordinate the reservations of all programming and events.- Organize and oversee the purchasing and distribution of materials for all curriculum and family programs.- Manage data entry in systems such as ACS, Ministry Platform, The City, etc to keep accurate log of attendance, maintain follow up and handle all church wide Family Ministry communication.- Collaborate with Family Ministry staff to develop an annual ministry program events calendar based on approved budgets and coincides with the church wide events calendar.- Serve as liaison to all other ministry areas, including but not limited to the communications department to coordinate timing and release of accurate information and registration forms to effectively promote events. - Update website and printed material for accuracy, and maintain Family Ministry Social Media platforms. - Propose and implement new systemization to improve the program and event planning and implementation process.- Responsible for tracking ministry program and event timelines, and assist in data collection for monitoring growth. Keep collection of metrics and monitor the achievement of program activities. Provide weekly and requested reports. Show less

    • Interim Children's Minister
      • Jan 2016 - Jul 2016

      - Lead volunteer teams to plan and implement Sunday morning ministry worship and discipleship environments for birth through elementary school.- Work with the staff to involve and integrate children/students and their families in the overall life of Rolling Hills including but not limited to small groups, partnership, missions, and worship one/serve one experiences. Continually enlist ministry volunteers and develop new leaders.- Provide methods of tangible encouragement for both leaders and parents throughout the month and maintain consistent follow up. Show less

    • Administrative and Public Relations Coordinator
      • Aug 2014 - Mar 2015

      - Established, scheduled and managed all social media outlets (Facebook, Twitter, Instagram). - Strategized with front-end and back-end web designer to create company website. - Managed correspondence with participants through email distribution, social media updates, blog, etc. - Administered bookkeeping using QuickBooks and Excel. - Coordinated and kept minutes for biweekly staff meetings. - Designed simple new graphics and assisted in logo renovation. - Analyzed membership income, the input of expenses and cultivated annual budgetary reports. - Established the company’s first digitally documented financial year. Oversaw $80,000 budget. Show less

Education

  • Regent University
    Master of Arts - MA, Human Services Counseling Concentration in Crisis and Trauma
    2018 - 2019
  • Lee University
    Bachelor's degree, Biblical and Theological Studies

Community

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