Rachel Coronado

Engineering Technician at Switzer
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Location
Buffalo, New York, United States, US

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Credentials

  • Gage Calibration/Repair and ISO Gage Management Requirements
    IICT Enterprises LLC
    Jan, 2022
    - Sep, 2024
  • Six Sigma Green Belt in MET (DMAIC)
    -
    May, 2013
    - Sep, 2024
  • Internal Auditor
    UB TCIE
  • Occupational Safety and Health Administrative Training
    -
  • Six Sigma Green Belt (DMADV)
    -

Experience

    • Australia
    • Online Audio and Video Media
    • 1 - 100 Employee
    • Engineering Technician
      • Jul 2017 - Present

      Part 1 of 21. Continuous Improvement:CAPA Coordinator i. Works to maintain the effectiveness of the CAPA Quality System. Helps to facilitate the investigation process to ensure root cause analysis is appropriate and effective actions are implemented to reduce the occurrence/recurrence of the nonconformance. Verifies CAPAS are logged and completed in a concise, timely manner. Specifications i. Works with multiple departments to implement quality specification such as quality alerts, packaging specs and methods. Communicates new inspection plans with affected departments.Auditing i. Conduct internal audits to ensure compliance with established internal control procedures by examining records, reports, operating practices, and documentation. Communicates audit findings by preparing a final report and discussing findings with department managers and auditees. Works with Quality Manager and external auditor to recertify ISO certification.Work Order Creation i. Work with Engineering to define quality plans to meet customer specifications.Misc.i. Offers process improvements or suggestions when identified.______________________________________________2. Documentation and data collectionIso Documentation and Control of Documentsa. Maintain procedures and work instructions according to Iso Standards. This includes releasing new documents within the ERP System, facilitating procedure updates and verifying timely document updates and renewals.Remake Reporting b Performs data collection and analysis to achieve department goals. Identifies patterns and offers solutions on non-conformances. Fair Approvals c. Works with QC Technicians in the preparation of First Article Inspection reports and assist with other deliverables to meet customer specifications____________________________________________________ Show less

    • Engineering Technician
      • Jul 2017 - Present

      Part 2 of 23. Customer CareCustomer Surveysa. Fulfill Customer yearly requirements, including but not limited to RoHS, REACH/SKIP, WEEE, Conflict Minerals, DFARS, Prop 65, Conflict Minerals, EUMDR, TSCAQuality Manuals b. Review customer’s quality requirements and flow down to Sales, Engineering, Quality and Manufacturing when applicable.Returns and Complaints c. Review, analyze and report quality discrepancies. Work with customer, sales representative and quality manager to determine/implement a solution____________________________________________________4. Vendor Management a. Assists Purchasing department with supplier qualification and ongoing evaluation processes.b. Assists receiving in quality control for secondary services and materials when applicable. (SCARS when applicable)_____________________________________5. Calibrationa. Maintain equipment and calibration records to ensure the accuracy and precision of measurements. Work with QC Technician(s) to schedule outside calibrations and perform in house calibrations.____________________________________________6. Misc.Safetya. Active member of the safety team to assess risks, identify hazards, implement safety controls throughout the organizationArtwork Designa. Cross trained in artwork design to create and modify phototools in AutoCAD and CAM350 Show less

    • United States
    • Automotive
    • 1 - 100 Employee
    • Warehouse Associate
      • Feb 2016 - Jul 2017

       Picking Department o Filled purchase orders using rf scanners and Scanco. Palatalized cartons to allow for shipping. Verified accuracy of shipments for orders. Worked within Sage to aid in the picking and packing process.  Production Department o Collected raw materials to assemble products according to standards. Collaborated with assembly team to produce quality products. Filled out applicable paperwork.  Discrepancies o Assisted in researching customer discrepancies to determine whether claims are to be accepted or rejected based on inventory, crystal reports and documented paperwork. Filled out credit approval forms and RGA’s for accepted claims. Developed and maintained good relationships with customers.  Warehouse Remodel o Designed two new cartons to replace multiple current cartons to make packaging more cost effective. Designed a new interpack to secure loose products to aid in safe packaging and shipment. Supervised the repackaging process of the conversion to the new cartons. Used Lean Six Sigma to facilitate the material handling department, Picking department, and Production Department during the carton conversion. Assisted in designing the new racking system to meet the space and weight requirements for the new cartons. Assisted in the redesign of product placement in the new flow racks.  Amazon Department o Communicated with Amazon to fill customers’ orders, assist in product cancellations, discrepancies and shipping requests. Confirm customers’ purchase orders filled through vendor central. Prep orders for shipping including picking and packing, palletizing, wrapping skids, labeling and transferring skids to the shipping dock. Processed completed orders through vendor central.  Shipping Department o Shipped completed Amazon orders using Starship while maintaining Amazon’s shipping policies. Fill out Bill of Lading and other applicable paperwork. Submitted ASN’s through vendor central and uploaded all tracking information to Sage. Show less

    • United States
    • Retail Groceries
    • 700 & Above Employee
    • Customer Service Representative
      • May 2010 - Apr 2016

       Handled transactions and returns in a prompt and courteous fashion. Paid high attention to detail while handling multiple projects concurrently. Kept transactions organized and within a timely fashion. Handled customer complaints while maintaining customer relations.  Handled Western Union transactions to wire money nationally and internationally.  Balanced drawers, added new customers to the system and assisted with cash inflows and outflows. Helped maintain records to comply with laws and regulations  Filled and balanced lotto.  Made bank deposits and assisted in keeping the safe stocked and organized.  Closed down the office o Filled out all closing reports, balanced lotto, book keeping, cash drops, prepped for the morning shift and locked up the office. Show less

    • Wholesale
    • Mechanical Engineer Co-op
      • Jun 2014 - Jan 2015

       Design Work o Created and updated user guides and troubleshooting guides. o Created forms to evaluate incoming assemblies. o Designed and tested a gauge to inspect products after manufacturing. o Designed a multiuse gauge to check for spacing requirements of products. o Updated and created part drawings and models for various parts including but not limited to fuel tanks, safety mats, patent drawings and tank panels. o Created an excel file to organize task and priority within the company. o Prepared Gauges for waterjet.  Inventory Control o Maintained computerized records of all products.  Proven ability to support multiple projects. Consistent track record of on-time and quality work. Show less

    • Maintenance Co-op
      • Feb 2014 - May 2014

       Design o Created alarm panel booklets. o Created and updated user and troubleshooting guides. o Updated and assisted in creating Auto CAD drawings to be used in a new store opening. o Helped with store conversions.  Assisted in maintaining and updating records.  Worked alongside other engineers to help with project prioritization and capital budgeting.  Worked within store maintenance to update logging information on store controllers. Show less

    • United States
    • IT Services and IT Consulting
    • Machine Shop Internship
      • 2009 - 2009

       Inspected lift cables and updated safety lines in order to ensure a safe work environment.  Worked alongside other engineers in order to inspect and provide necessary repairs to machinery.  Created and delivered a presentation promoting the company.  Inspected lift cables and updated safety lines in order to ensure a safe work environment.  Worked alongside other engineers in order to inspect and provide necessary repairs to machinery.  Created and delivered a presentation promoting the company.

Education

  • Rochester Institute of Technology
    Bachelor of Science, Mechanical Engineering Technology
    2010 - 2015
  • Rochester Institute of Technology
    Minor, Psychology
    2010 - 2015
  • Hutchinson Central Technical High School
    2006 - 2010

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