Rachel Cisneros Vargas
Sales & Admisions Representative at ILAED - INSTITUTO LATINOAMERICANO DE ECONOMÍA DIGITAL- Claim this Profile
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Topline Score
Bio
Credentials
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Cómo escribir correos electrónicos de servicio al cliente
LinkedInJul, 2023- Oct, 2024 -
Cómo gestionar el enfado en la clientela
LinkedInJul, 2023- Oct, 2024 -
Cómo gestionar las expectativas del cliente en puestos de cara al público
LinkedInJul, 2023- Oct, 2024 -
Servicio de atención al cliente por teléfono
LinkedInJul, 2023- Oct, 2024 -
Servicio de atención al cliente: Creación de valor para el consumidor
LinkedInJul, 2023- Oct, 2024 -
Servir a la clientela a través de redes sociales
LinkedInJul, 2023- Oct, 2024
Experience
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ILAED - INSTITUTO LATINOAMERICANO DE ECONOMÍA DIGITAL
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Costa Rica
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Education Administration Programs
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1 - 100 Employee
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Sales & Admisions Representative
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Aug 2021 - Present
2021-08 - Current Sales Representative ILAED Instituto Latinoamericano de Economía Digital, Moravia • Responsible for sales and management of student enrollments. • Lead Flow Management in CRM. • Calls, Inbound Marketing, Phone Call Tracking • Advice and Closing of Prospects • Use of CRM and digital marketing tools • Responsible for sales and management of student enrollments • Business Information Management for Careers and Programs • Attention to New and Advanced Students • Helped customers navigate choices between educational services with support for questions such as terms, pricing, and availability. • Contacted customers and prospects to generate new business to achieve company growth goals. • Used consultative sales approach to understand and meet customer needs. • Performed cold-calling and follow-ups with leads to secure new revenue. • Set up appointments with potential and current customers to promote new products and services. • Proven ability to learn quickly and adapt to new situations. • Worked effectively in fast-paced environments. • Met 100% of sales goals based on targets Show less
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Kinder Sol y Luna Pre-School
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Santa Ana, San José, Costa Rica
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Kindergarten Teacher's Assistant
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Nov 2017 - Dec 2022
• Stepped into non-classroom environments such as libraries to help staff manage demand, accomplished all established goals. • Supervision of children from 3 months to 2 years. • Attention of children's needs • Responsible for compliance with care program. • Responsible for early stimulation and progress monitoring of each child. • Helped teacher prepare instructional material and displays. • Stepped into non-classroom environments such as libraries to help staff manage demand, accomplished all established goals. • Supervision of children from 3 months to 2 years. • Attention of children's needs • Responsible for compliance with care program. • Responsible for early stimulation and progress monitoring of each child. • Helped teacher prepare instructional material and displays.
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Kurt Nihaus Swim Academy
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Santa Ana, San José, Costa Rica
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Instructor de natación
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Oct 2018 - Dec 2020
2018-10 - 2020-12 Swimming Teacher Kurt Niehaus Swim Academy, Santa Ana • Responsible for swimming training for children. • 100% compliance with rules and academy safety regulations • Design of routines for children. • Application of academy's own teaching program. • Application of techniques for performance improvement • Taught daily swim instruction to students varying in ages and skill levels. • Used teaching aids such as kickboards, diving rings, and fins correctly to teach students. • Prepared equipment before each class class and stored items promptly after classes. • Maintained control and safety of class and kept children in flotation always within arm's reach. Show less
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Education
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Universidad Hispanoamericana (CR)
Bachillerato en Nutrición, Nutrición humana