Rachel Ciancola

Program Operations US, Regional Support CA & TX at Little Bellas
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Contact Information
us****@****om
(386) 825-5501
Location
Burlington, Vermont, United States, US
Languages
  • English -
  • Some Spanish -

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Credentials

  • Certificate of Completion - Bicycle Professional Repair and Shop Operation
    United Bicycle Institute Inc
    Jan, 2019
    - Nov, 2024
  • Certified Bicycle Technician
    United Bicycle Institute Inc
    Jan, 2019
    - Nov, 2024
  • Discovering Your Strengths
    LinkedIn
    Jan, 2018
    - Nov, 2024
  • Freelancing Foundations
    LinkedIn
    Jan, 2018
    - Nov, 2024
  • HR as a Business Partner
    LinkedIn
    Jan, 2018
    - Nov, 2024
  • Hiring Contract Employees
    LinkedIn
    Jan, 2018
    - Nov, 2024
  • Hiring and Developing Your Future Workforce
    LinkedIn
    Jan, 2018
    - Nov, 2024
  • Hiring, Managing, and Separating from Employees
    LinkedIn
    Jan, 2018
    - Nov, 2024
  • Human Resources in the On-Demand Economy
    LinkedIn
    Jan, 2018
    - Nov, 2024
  • Human Resources: Compensation and Benefits
    LinkedIn
    Jan, 2018
    - Nov, 2024
  • Interviewing Techniques
    LinkedIn
    Jan, 2018
    - Nov, 2024
  • Learning Document Retention and Data Management
    LinkedIn
    Jan, 2018
    - Nov, 2024
  • Management Foundations
    LinkedIn
    Jan, 2018
    - Nov, 2024
  • Managing Teams
    LinkedIn
    Jan, 2018
    - Nov, 2024
  • Understanding Your Compensation and Benefits
    LinkedIn
    Jan, 2018
    - Nov, 2024
  • Communicating Employee Rewards
    LinkedIn
    Dec, 2017
    - Nov, 2024
  • Employer Branding to Attract Talent
    LinkedIn
    Dec, 2017
    - Nov, 2024
  • Finance Foundations: Income Taxes
    LinkedIn
    Dec, 2017
    - Nov, 2024
  • Human Resources Foundations
    LinkedIn
    Dec, 2017
    - Nov, 2024
  • Human Resources: Running Company Onboarding
    LinkedIn
    Dec, 2017
    - Nov, 2024
  • Recruiting Foundations
    LinkedIn
    Dec, 2017
    - Nov, 2024

Experience

    • United States
    • Spectator Sports
    • 1 - 100 Employee
    • Program Operations US, Regional Support CA & TX
      • Jan 2022 - Present

    • Chief Operating Officer
      • Sep 2020 - Feb 2022

      • Supervising all daily operations of the company, including marketing, sales, production, and fulfillment. • Working closely with the owners of the company on all matters related to the business. • Providing opportunities and training employees on company standards. • Developing efficiencies, procedures, and strategies to enhance company growth. • Helping establish a proper business model and plan. • Supervising all daily operations of the company, including marketing, sales, production, and fulfillment. • Working closely with the owners of the company on all matters related to the business. • Providing opportunities and training employees on company standards. • Developing efficiencies, procedures, and strategies to enhance company growth. • Helping establish a proper business model and plan.

    • United States
    • Travel Arrangements
    • 1 - 100 Employee
    • Regional Technical Operations Manager
      • Feb 2018 - May 2020

      • DOT Compliance.• ELD Fleet Manager.• Reconcile invoices and maintain and review all costs that pertain to technical operations budgets.• Manage Technical Operations and provide support and communication to employees in Spain, Portugal, Ireland, Sweden, Lithuania, Czech Republic, Slovenia, Croatia and Poland in order to ensure smooth operations.• Review and enter wages.• Train employees on company standards. • Determine and create efficiencies within the Technical Operations department. Show less

    • Operations Coordinator
      • Nov 2017 - Feb 2018

      -DOT Compliance-ELD Fleet Manager-Support technical operations with purchase & payments, reconcile invoices-review and enter RPP wages every payroll period-generate bike manifests and guest evaluations-Recruit domestic and international leaders and conduct screening interviews-HR record keeping-On boarding of employees/criminal background checks

    • Document Services Coordinator
      • Mar 2016 - Nov 2017

      - Process and manage guest documents. - Process and assemble catalogs and guest materials. - Maintain office administration. - Support the marketing team with promotion builds, database hygiene, data entry, etc. - Support the technical operations team, specializing in DOT compliance.

    • United States
    • Truck Transportation
    • 700 & Above Employee
    • Supervisor
      • Oct 2013 - Mar 2016

      Operations Management Supervisor (October 2015-March 2016) Safety Supervisor (October 2013-October 2015) Helper Coordinator (Seasonally) Customer Counter Supervisor (October 2013-March 2016) Operations Management Supervisor (October 2015-March 2016) Safety Supervisor (October 2013-October 2015) Helper Coordinator (Seasonally) Customer Counter Supervisor (October 2013-March 2016)

    • Laboratory Technician
      • Aug 2015 - Dec 2015

      Responsible for retrieving samples from Sample Control for analysis. Preforming sample preparation which includes, but is not limited to, a combination of the following methods: Spiking and tracing samples. Preparing reagents. Bottling samples. Preparing cincentrations. Separation. Liquid rack set up. Resolving discrepancies and anomalies to ensure samples are properly labeled. Preparing general laboratory paperwork such as recording analysis results, tracking samples, bench sheets and laboratory logbooks. Washing laboratory glassware to prepare for next days samples. Show less

    • Food Service/Customer Service
      • Jan 2012 - Aug 2015

      To answer telephones and take orders in a friendly and timely manner. Prepare food in the kitchen. To clean work area. Using insight to solve problems that may arise, with or without a supervisor. Taking care of customers in a friendly, professional manner. To answer telephones and take orders in a friendly and timely manner. Prepare food in the kitchen. To clean work area. Using insight to solve problems that may arise, with or without a supervisor. Taking care of customers in a friendly, professional manner.

    • Stewardess/Deckhand
      • May 2012 - Aug 2012

      Responsible for looking after owners and guests in a friendly, professional manner. To clean both interior and exterior work area. Using insight to solve problems that may arise, with or without a supervisor. Tending to every possible need and paying attention to every small detail. Responsible for looking after owners and guests in a friendly, professional manner. To clean both interior and exterior work area. Using insight to solve problems that may arise, with or without a supervisor. Tending to every possible need and paying attention to every small detail.

    • Intern
      • Feb 2012 - May 2012

      Facilities Manager of City Market. Intern. 82. S. Winooski Ave, Burlington, VT 05401 - Present Survey the Church St. Marketplace businesses about their film plastic generation. Make a proposal for a film plastic recycling plan for downtown Burlington. Facilities Manager of City Market. Intern. 82. S. Winooski Ave, Burlington, VT 05401 - Present Survey the Church St. Marketplace businesses about their film plastic generation. Make a proposal for a film plastic recycling plan for downtown Burlington.

    • Crew
      • Aug 2011 - Jan 2012

      To make sure that food is met to health standards and is properly cooked before being served. Preparing food and making sure that it is prepared properly and timely. To clean work area. Using insight to solve problems that may arise, with or without a supervisor. Taking care of customers in a friendly, professional manner. To make sure that food is met to health standards and is properly cooked before being served. Preparing food and making sure that it is prepared properly and timely. To clean work area. Using insight to solve problems that may arise, with or without a supervisor. Taking care of customers in a friendly, professional manner.

    • Lead Representative
      • Jan 2010 - Jan 2012

      To inform those interested on information about pools and spas. To hand out information and positively represent the company. To set up appointments for the company while ensuring they get mailed out to them at the end of each week. To make sure that the workspace is neat and that supplies are consistently stocked. To inform those interested on information about pools and spas. To hand out information and positively represent the company. To set up appointments for the company while ensuring they get mailed out to them at the end of each week. To make sure that the workspace is neat and that supplies are consistently stocked.

    • United States
    • 1 - 100 Employee
    • Temporary Assistant
      • May 2010 - Sep 2010

      Food Preparation. Fulfilling catering orders. Cleaning. Office organization. Food Preparation. Fulfilling catering orders. Cleaning. Office organization.

    • Housekeeper
      • May 2010 - Aug 2010

      House Cleaning (vacuuming, sweeping, mopping, dusting, making bed, etc.) Launder Clothes and take care of facilities (trash removal). To make sure that Rose Dadonna was safe and comfortable while at home while tending to whatever her needs may be. House Cleaning (vacuuming, sweeping, mopping, dusting, making bed, etc.) Launder Clothes and take care of facilities (trash removal). To make sure that Rose Dadonna was safe and comfortable while at home while tending to whatever her needs may be.

    • Sales Representative
      • Feb 2009 - Aug 2009

      Set up appointments for the company. Give presentations for the company. Selling kitchen cutlery and outdoor items. Keeping a kind and professional manner when dealing with a customer. Set up appointments for the company. Give presentations for the company. Selling kitchen cutlery and outdoor items. Keeping a kind and professional manner when dealing with a customer.

    • Camp Counselor
      • Apr 2007 - Apr 2009

      Using Leadership skills to manage a large group of children. Ensuring the Safety and Health of several children. Using my creativity to develop means of entertainment. Working under a supervisor and ensuring that all tasks are met appropriately. Dealing with parents in a professional manner and giving reports on their children’s activities. Disciplining children for wrongdoings in an effective and beneficent manner. Using Leadership skills to manage a large group of children. Ensuring the Safety and Health of several children. Using my creativity to develop means of entertainment. Working under a supervisor and ensuring that all tasks are met appropriately. Dealing with parents in a professional manner and giving reports on their children’s activities. Disciplining children for wrongdoings in an effective and beneficent manner.

Education

  • University of Vermont
    BS; Bachelors Degree, Rubenstein School of Environmental and Natural Resources
    2009 - 2013
  • Amity Regional High School
    High School Diploma
    2005 - 2009

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