Rachel Chong (IHRP-CA)
People Experience, Executive at Alliance Healthcare Group- Claim this Profile
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Bio
Credentials
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Entrepreneurship Foundations
LinkedInJul, 2021- Nov, 2024 -
HR Guidelines Everyone Should Know
LinkedInJul, 2021- Nov, 2024 -
Collaboration Principles and Process
LinkedInJun, 2021- Nov, 2024 -
Human Resources Foundations
LinkedInJun, 2021- Nov, 2024 -
Interviewing a Job Candidate for Recruiters
LinkedInJun, 2021- Nov, 2024 -
Leadership Blind Spots
LinkedInJun, 2021- Nov, 2024 -
Pitching Your Ideas Strategically
LinkedInJun, 2021- Nov, 2024 -
Strategic Human Resources
LinkedInJun, 2021- Nov, 2024 -
Excel: PivotTables for Beginners
LinkedInJun, 2020- Nov, 2024 -
GCE Ordinary Level
University of CambridgeJan, 2019- Nov, 2024 -
Advanced Elective Module in Discovering Pharmacy
Temasek PolytechnicJan, 2018- Nov, 2024 -
Advanced Elective Module of Resisting Earthquake
Singapore PolytechnicJan, 2018- Nov, 2024 -
GCE Normal (Academic) Level
University of CambridgeDec, 2017- Nov, 2024 -
Advance Elective Module in Engineering In Medial Applications
Singapore PolytechnicJan, 2016- Nov, 2024 -
CIP Contribution
Shuqun Secondary SchoolOct, 2014- Nov, 2024 -
IHRP Certified Associate Certification
Institute for Human Resource Professionals (IHRP)Apr, 2020- Nov, 2024 -
SUSS Brand Challenge 2020
Singapore University of Social Sciences (SUSS)
Experience
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Alliance Healthcare Group
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Singapore
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Hospitals and Health Care
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1 - 100 Employee
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People Experience, Executive
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Aug 2021 - Present
Continuing my employment with Alliance after my internship as a part time Human Resource Support. Currently involved in Project P.A.C.T where Alliance undergoes a cultural transformation. My Responsibilities Includes: • Updating our internal databases and physical personal files with new employee information and employment forms. • Gathering payroll data like leaves, working hours and attendance report to facilitate payroll processing. • Screening resumes and application forms• Schedule and confirm interviews between candidates and hiring managers. Sitting in during interviews when intervention is needed. • Post, update and remove job ads from, recruitment portals and social networks. • Prepare HR-related reports as needed (management reports, departmental reports regarding employee pulse survey)• Address employee queries about benefits (annual health screening process, claims, password to their payslip and leaves modules, company events and etc. )• Review and distribute company policies in digital formats or hard copies (e.g. Annual Compliance Form etc) • Participate in organizing company events and careers days (Recruitment Fairs, Company Social Responsibility Activities)Milestones Achieved ✨I have spearheaded two CSR projects alongside my colleagues. Worked mainly on the distribution of marketing communications, budgeting, purchasing & post event closure. I was also focused on Employee Engagement Projects whereby i plan and coordinate events / initiatives. “Plaudit” is an initiative that I have been overseeing since the first week of my internship. It is a monthly recognition programme for employees to display their appreciation to their co- workers. I mainly work around processing the nominations with HR’s justification/comments, purchasing of rewards for employees and the marketing communications to employees.
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Human Resource Intern
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Mar 2021 - Aug 2021
Grade: Pass with CommendationDuring my internship, I have gained practical knowledge and hands-on experience on how the Human Resource team of Alliance Healthcare Group operates and coordinates its activities in a company to ensure smooth running operations within the company.I am grateful to have been exposed in the core HR Functions which are the following:• Recruitment and selection• Employee Experience• Learning and development• Corporate Wellness• Employee Engagement• Employment Law• Payroll• HR Administrative TasksMilestones Achieved ⭐️ • For Recruitment & Selection, In my last month of internship, I managed to close 3 positions in my company. (Claims Executive, Provider Relations, Contact Centre Executive (SG & MYS) and Admin Operations Executive position). • As for Employee Engagement Activities, i managed to negotiate with the vendors for their corporate rate and lead time for our labour day gift as well as to communicating our expectations of the gift set and to review their gift proposals for us. I managed to negotiate with the vendor to give us a corporate discount. The vendor waived off 30% express fee for urgent orders as well as delivery fee upon our request. We successfully rolled out the another engagement project with 100% participation rate and ended it before the end of the month as we planned.• Employee Appreciation activities, nearly every month, there were employees who leverage this “praise” function to acknowledge their co-workers. In June, our HR team were nominated for being creative in coming up with employee’s engagement activities.There are many valuable learning points that I have reaped from the HR Professionals in my workplace. Be it developing professionally or personally, I am heartened to be a more confident individual who can take on more responsibility and succeed with a greater challenge.Overall, this training programme is a good learning opportunity for me.
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Ray of Hope
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Singapore
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Non-profit Organization Management
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1 - 100 Employee
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Ray of Hope Intern
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Oct 2021 - Feb 2022
Grateful for this opportunity that my Final Year Project has given me to be able to join the Ray of Hope team in spearheading HR initiatives!✅ Work Done: • Formalize and document their HR Policy and review for alignment with local legislation.• Review and propose changes to their Letter of Appointment (Employment Contract) to ensure compliance with local legislation.• Develop Employee Handbook based on finalized HR Policy.• Develop an Onboarding Program for new hires and interns.
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Republic Polytechnic
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Singapore
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Higher Education
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700 & Above Employee
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Head of Welfare for Youth Entrepreneurship Co-Op at Republic Polytechnic
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Apr 2020 - Mar 2021
• Leveraged on my existing knowledge of Human Resource Management to promote student welfare, advice and support services available. • Liaised with other interest groups, increasing cross-collaboration and engagement.• Campaign on welfare issues, including mental wellbeing. • Worked on several projects that relates to health and social issues. • Support and work with student-led welfare projects and initiatives. • Represent views of students through relevant platforms. • Organise activities, awareness-raising events such as, but not limited to, Mental Health Awareness. (Partnership with SAMH)• In charge of all marketing materials to be distributed monthly to the whole club. (e.g. Monthly Newsletter, Drafting and Reviewing of Proposals, social media engagement with club members etc)
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Deputy Department for School of Management & Communication Club at Republic Polytechnic
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Apr 2020 - Mar 2021
The committee works for the overall welfare of the student in terms of student development which consist of student development program and social activities and spearhead school events. (e.g. Orientation, Welcome Camps and Open House)
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Part-Time Warehouse Packer
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Dec 2019 - Feb 2020
Had the opportunity to work at DNJ to train on my physical stamina as well as to be involved in the packaging process. Worked flexibly during my vacations throughout secondary school and polytechnic. Occasionally assigned to Watson warehouse at Penjuru to pack goods. Had the opportunity to work at DNJ to train on my physical stamina as well as to be involved in the packaging process. Worked flexibly during my vacations throughout secondary school and polytechnic. Occasionally assigned to Watson warehouse at Penjuru to pack goods.
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RAFFLES HOUSE MANAGEMENT COMPANY LIMITED
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United Kingdom
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Pre-school Assistant Teacher
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Jun 2018 - Aug 2018
Worked as a Pre School assistant teacher in RafflesHouse Pre School during my holidays.• Assisted in planning activities for the students including art projects and field trips.• Assisted in planning and preparing the learning environment including crafting meal plans and preparing needed materials with the use of PowerPoint and Excel. • Assisted the lead teacher and took up the role of a lead teacher in her absence.• Consistently communicated with parents to report on student’s behavior as well as any observed health conditions.• Administrating first aid and medical attention to children who have been hurt.• Commended by the principal for being able to think on my feet and to take the initiative to go to the extra mile.
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Gelare
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Australia
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Hospitality
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1 - 100 Employee
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Service Crew
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Jun 2016 - Aug 2016
Through working in the F&B sector, I've gained insight into the F&B industry.• Maintained a positive attitude and resolved customer complaints promptly and professionally with problem-solving skills.• Assisted the manager with the closing procedures of the store• Performed transactions and cash handling for purchases made by the customer• Maintaining a clean and safe work environment.• Took initiative to find extra tasks when scheduled duties were completed Through working in the F&B sector, I've gained insight into the F&B industry.• Maintained a positive attitude and resolved customer complaints promptly and professionally with problem-solving skills.• Assisted the manager with the closing procedures of the store• Performed transactions and cash handling for purchases made by the customer• Maintaining a clean and safe work environment.• Took initiative to find extra tasks when scheduled duties were completed
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Education
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2019 - 2022
Republic Polytechnic
Diploma, Human Resource Management with Psychology -
2019 - 2020
Republic Polytechnic
Diploma Plus, International Business -
2020 - 2020
Harvard Business School Club Singapore (HBSCS)
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2014 - 2019
Shuqun Secondary School
Singapore-Cambridge GCE Ordinary Level -
2014 - 2019
Shuqun Secondary School
Singapore-Cambridge GCE Normal (Academic) Level
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